How many Coursera hours count as job search activity for NY unemployment?
I've been laid off from my IT job in October and been claiming NY unemployment benefits since November. I'm doing the regular job applications but I also started taking some Coursera classes to upgrade my skills (mostly Python and data analytics stuff). My question is - does anyone know exactly how many hours of Coursera I need to do each day or week for it to count as one of my job search activities? The NY unemployment website is super vague about this. Do I need to complete entire courses or just do a certain number of hours? Also, do I need any special documentation beyond the certificates they give when you finish modules? I'm paranoid about getting audited and having my benefits cut off for not meeting requirements.
37 comments
Leo McDonald
From my experience, you need to do at least 3 hours of coursework a week for it to count as ONE job search activity. NY unemployment requires at least 3 activities per week, so coursera alone won't be enough. Make sure you're still applying to jobs and going to workshops or whatever else counts. Save ALL your certificates and maybe even screenshots of your progress to be safe.
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Norah Quay
Thanks! I've been doing about 2 hours a day, so that should definitely count for something. I'm still doing regular apps too.
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Jessica Nolan
This is correct. When I was on unemployment back in April they asked me for proof during an audit and I showed them my coursera certificates. Just remember you need other activities too!
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Angelina Farar
Does anyone know if LinkedIn Learning counts the same way? I prefer their UI tbh
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Sebastián Stevens
After getting nowhere with the unemployment system for weeks, I finally tried this service called Claimyr (claimyr.com) and OMG they actually got me through to a real agent who answered all my questions about this!! Talking to an agent got my benefits question resolved in like 15 mins. It was the only way I could talk to a live agent after trying for days. Here's a video showing how it works: https://youtu.be/Rdqa1gKtxuE
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Bethany Groves
yeah right, another 'miracle solution'... what's the catch? 🙄 these unemployment hacks never work when I try them
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Sebastián Stevens
No catch! It's a service that calls and waits on hold for you. When they get through to an agent, they connect the call to your phone. Saved me like 5 hours of hold time.
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KingKongZilla
wait hold up - does this actually work? i've been trying to get through for WEEKS about my coursera question too
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Sebastián Stevens
Yes! That's exactly what I used it for. The agent told me Coursera counts but you need to keep documentation. I have the exact requirements now.
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Rebecca Johnston
I just tried it yesterday for a different issue and it worked for me too. First time talking to a human at unemployment in 3 weeks 💯
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Nathan Dell
I've been on NY unemployment since August and they are SUPER picky about this. You need to document EVERYTHING. For Coursera specifically, you need a minimum of 3 hours per week for it to count as one activity, but I would aim for 5 hours to be safe. Print out your certificates and progress reports. Keep emails. Document the DATE and TIME you spent on each module. Trust me, if you get audited (and I did), they want to see all of this. Also make sure the courses are relevant to your career field!
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Maya Jackson
Is there a maximum number of coursera hours you can claim as activities? Like can I do 9 hours and claim 3 activities?
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Nathan Dell
No, training only counts as ONE activity per week no matter how many hours you do. Sorry 😔
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Norah Quay
This is really helpful info, thanks! Do you know if they consider programming courses relevant to all IT fields or just specific ones?
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Nathan Dell
As long as you can explain how it's relevant to your job search, it should be fine. I'm in marketing but took some basic coding courses and just explained it was to expand my skill set for digital marketing roles.
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Tristan Carpenter
The whole system is such a joke. I got flagged for "insufficient job search" even though I was doing Coursera for 10+ hours a week AND applying to jobs. Took me 3 months to get it sorted out. NY unemployment doesn't even follow their own rules half the time.
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Amaya Watson
For anyone wondering about the OFFICIAL guidelines, I pulled this directly from the NY Unemployment handbook: Educational or vocational activities only count as job searching activities if you spend a minimum of 3 hours per week on coursework related to your field. You are required to maintain proof of your participation which may include certificates of completion, transcripts, or detailed logs of modules completed with dates and times. Online courses like Coursera are acceptable if they enhance employability in your field. In addition to this, remember that NY unemployment requires you to complete 3 DIFFERENT job searching activities per week. So even if you do 20 hours of Coursera, that still only counts as ONE activity. You need to combine it with other things like submitting job applications, attending workshops, networking events, etc. I've been through the unemployment process twice now and the best advice I can give is DOCUMENT EVERYTHING. Keep a detailed spreadsheet of all your activities with dates, times, and supporting evidence. If you ever get audited (which happens randomly), you'll thank yourself for being so organized. If you're still confused or have specific questions about your situation, you really need to talk to an agent directly. The online info is purposely vague. Getting through on the phone lines is nearly impossible though - I wasted days trying. I eventually used claimyr.com which got me through to an agent within an hour. It was worth every penny to get clear answers and peace of mind about my claim.
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Norah Quay
Thank you for the detailed breakdown! This is super helpful. I'll make sure to keep detailed logs of everything.
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Grant Vikers
What's this claimyr thing? How does it work and is it actually worth it?
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Amaya Watson
It's basically a service that calls unemployment for you and waits on hold, then calls you when they get a live agent. Saved me literally 5+ hours of hold time. Their website explains it better than I can: claimyr.com
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Giovanni Martello
lmao good luck getting any clear answers about this. NY unemployment is where logic goes to die 💀
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Savannah Weiner
Aint that the truth! I was told different things by 3 different agents last month 🤡
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Levi Parker
I'm completing Google Data Analytics Professional Certificate on Coursera and it's been counting as a job search activity for me since December. I do about 4-5 hours a week. Just make sure you save your certificates for each completed module and keep a log of hours spent. They've never questioned it during my weekly certifications.
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Norah Quay
That's the exact same course I'm taking! Good to know it's working for you. How are you finding the course so far? I'm about halfway through.
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Levi Parker
It's pretty good! Some sections are better than others. The SQL part was really helpful for me. Hope it helps your job search!
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Libby Hassan
Protip: if ur spending time on coursera make sure its RELEVANT to ur job search. My roommate got denied benefits cuz he was taking random courses that had nothing to do with his field. Gotta be strategic about it.
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Hunter Hampton
When I was on unemployment in June 2023, I would do coursera for about 5 hours per week and it counted as ONE job search activity. The other activities were job applications and attending virtual job fairs. Never had any issues getting my benefits. Just keep detailed records of what courses your taking, when you did the work, and what skills you're gaining that are relevant to your job search.
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Sofia Peña
Did they ever ask to see proof or did they just take your word for it?
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Hunter Hampton
They never asked me personally, but my friend got randomly audited and had to provide everything. Better safe than sorry.
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Aaron Boston
DON'T TRUST THE WEBSITE INFORMATION!!! The NY unemployment system is completely broken. I was doing everything by the book including Coursera and still got my benefits suspended for "insufficient job search activities." Had to fight for weeks to get it resolved. The only thing that finally worked was getting through to a supervisor on the phone who could actually fix things. I waited on hold for 4 hours before giving up and using Claimyr.com to get a callback from an agent. Fixed my issue in 15 minutes once I actually talked to someone.
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Sophia Carter
This is why I'm so paranoid about documentation. The system is designed to trip people up 🤬
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Norah Quay
That sounds awful! Glad you got it resolved eventually. Did they give you any specific feedback about what was wrong with your activities?
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Aaron Boston
Get this - they said I needed proof that the courses were "authorized" 🙄 But when I finally got a supervisor they said that was incorrect and fixed it. Such a mess.
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Chloe Zhang
I work at a career center that helps people with unemployment issues. Here's the official stance: online courses like Coursera count as ONE job search activity per week IF you spend at least 3 hours on them AND they relate to your occupation. You must keep documentation (certificates, course descriptions, time logs). This will satisfy ONE of your three required activities per week.
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Norah Quay
Thanks for the official info! Do you know if we need to complete entire courses for them to count or just put in the hours?
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Chloe Zhang
You don't need to complete entire courses, just log the hours honestly. But having certificates from completed modules definitely helps if you're ever questioned.
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Brandon Parker
pro tip: screenshot EVERYTHING. I take screenshots of my coursera progress, the clock showing how long I've been in a module, completion certificates, everything. NY unemployment made me provide proof during a random audit in February and I was so glad I had everything documented.
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