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Andre Lefebvre

Can you get unemployment for mental health issues in NY?

I've been struggling with severe anxiety and depression that's been getting worse over the past few months. My therapist says I should consider taking time off work to focus on my mental health, but I'm worried about finances. Can you actually qualify for unemployment benefits in New York if you leave your job due to mental health reasons? I know usually you can't get UI if you quit voluntarily, but I've heard there might be exceptions for medical reasons. Has anyone dealt with this situation before? I work full-time at a retail store and don't have any other income sources.

Mental health can qualify as good cause for leaving work under certain circumstances in NY. You'd need to show that your condition made it impossible to continue working and that you tried reasonable accommodations first. The key is having proper medical documentation from a licensed mental health professional. You'll likely need to file an initial claim and then go through adjudication where they'll review your case. Make sure you have records showing you discussed workplace accommodations with your employer before quitting.

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Thank you! I haven't talked to my employer about accommodations yet. Should I do that before I make any decisions about leaving?

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I went through this exact situation last year. The NYS Department of Labor will want extensive documentation - not just a note saying you have anxiety. You need records showing how your mental health specifically prevented you from doing your job duties. My claim took almost 6 weeks to get approved because they had to verify everything with my psychiatrist. Also be prepared that if you can't work due to mental health, they might question whether you're able and available for work, which is required for UI benefits.

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Mei Wong

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This is really helpful. Did they require you to be actively looking for work while dealing with mental health issues?

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Yes, that was the tricky part. I had to show I was getting treatment and that my condition was improving enough to make me available for suitable work. It's a balancing act.

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QuantumQuasar

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Be careful with this - I tried to get unemployment after leaving due to panic attacks and got denied initially. The NYS Department of Labor said I didn't prove good cause. I'm still fighting it in appeals. Make sure you have EVERYTHING documented before you quit. Like literally everything - emails to HR, medical records, accommodation requests, the whole nine yards. And honestly, getting through to someone at NYS Department of Labor to explain your situation is nearly impossible with their phone system.

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Liam McGuire

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I had the same phone problem! I actually found this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was a lifesaver when I needed to check on my adjudication status.

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Amara Eze

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just wanted to say hang in there. mental health is just as important as physical health and you deserve support. the system makes it way harder than it should be but don't give up

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Thank you so much for saying that. It really means a lot right now.

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Have you looked into FMLA first? Sometimes that's a better option than quitting outright. Also check if your employer has an Employee Assistance Program - they might have mental health resources. The unemployment route is really uncertain and you might end up with no income for months while they decide your case. At least with FMLA your job is protected even if it's unpaid.

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I didn't know about FMLA for mental health. I'll definitely look into that option first.

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Zainab Khalil

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I work in HR and want to add some perspective on the accommodation process. Before considering leaving your job, definitely have a conversation with your manager or HR department about possible accommodations under the ADA. These could include schedule modifications, reduced hours, working from a quieter location, or even temporary leave. Many employers are more understanding about mental health accommodations than you might expect, especially if you approach it professionally with medical documentation. Document everything in writing - send follow-up emails after verbal conversations summarizing what was discussed. This creates the paper trail you'll need whether you stay or if you do end up needing to leave for good cause. The worst they can say is no, but at least you'll have shown you tried to work with them before making any major decisions.

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CosmicCowboy

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This is really solid advice. I've been putting off talking to my employer because I was worried they'd see it as a weakness, but you're right that I should at least try the accommodation route first. Do you have any tips on how to approach that initial conversation? I'm worried about saying the wrong thing or not being taken seriously.

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@Zainab Khalil This is excellent advice! I m'actually in a similar situation and have been hesitant to approach my employer. One thing I d'add is to consider starting with your company s'EAP Employee (Assistance Program if) they have one - they can often help you navigate the accommodation request process and provide confidential counseling support. Also, you don t'have to disclose your specific diagnosis when requesting accommodations, just the functional limitations and what type of support would help. Focus on how the accommodations would help you be successful at work rather than the details of your condition.

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@CosmicCowboy When approaching your employer, I'd suggest scheduling a private meeting with your direct supervisor or HR and being straightforward but professional. You could say something like "I'm dealing with some health issues that are affecting my ability to perform at my best, and I'd like to discuss potential accommodations that could help me be more effective in my role." Come prepared with specific suggestions - maybe flexible start times, the ability to take short breaks when needed, or working in a less stimulating environment. Having your therapist write a brief letter stating that accommodations would be beneficial (without going into personal details) can also help legitimize your request. Remember, under the ADA, they're required to engage in an interactive process with you to find reasonable solutions.

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I wanted to share some additional resources that might help you navigate this situation. The New York State Department of Labor has a specific fact sheet on "good cause" for voluntary separation that includes mental health conditions - you can find it on their website under the unemployment insurance section. Also, consider reaching out to NAMI (National Alliance on Mental Illness) New York - they have local chapters that provide support groups and can sometimes help with advocacy or connecting you with people who've been through similar situations. They might have specific guidance on how mental health cases are handled in NY. Another option worth exploring is short-term disability if your employer offers it or if you have it through your state - sometimes this can bridge the gap while you're getting treatment and figuring out your next steps. Don't feel like you have to rush into any decision. Take time to explore all your options and get the support you need.

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Demi Lagos

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Thank you for sharing these resources! I hadn't heard of NAMI New York before - that sounds like exactly what I need right now. Having a support group of people who understand what I'm going through would be really helpful. I'm also going to look into the short-term disability option you mentioned. My employer does offer some benefits that I haven't fully explored yet. You're absolutely right that I shouldn't rush this decision. I think I've been feeling so overwhelmed that I wanted to just make it stop, but taking time to research all my options is definitely the smarter approach. Really appreciate you taking the time to share all of this information.

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Jibriel Kohn

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I'm going through something similar and wanted to share what I've learned so far. One thing that really helped me was contacting the NYS Department of Labor's Disability Rights Section before making any major decisions. They can walk you through the specific criteria for "good cause" related to mental health and help you understand what documentation you'll need. I also discovered that some mental health conditions might qualify you for temporary disability benefits instead of or in addition to unemployment - it's worth exploring both options. The application process for UI with mental health reasons is definitely more complex, but it's not impossible. Make sure you keep detailed records of how your condition is affecting your work performance and any conversations with supervisors or HR. Also, if your therapist hasn't already, ask them to document specific ways your mental health is impacting your ability to perform job functions - this kind of detailed medical evidence is crucial for your claim. Whatever you decide, don't let anyone make you feel like your mental health isn't a legitimate reason to seek help and support.

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This is incredibly helpful information - thank you for sharing your experience! I didn't even know there was a Disability Rights Section at the NYS Department of Labor. That sounds like exactly the kind of guidance I need right now. The idea of exploring temporary disability benefits alongside unemployment is something I hadn't considered. It's reassuring to hear from someone who's actually going through this process. I've been feeling pretty isolated and like maybe I was overreacting or that my situation wasn't "serious enough" to warrant leaving work. But you're absolutely right that mental health is legitimate. I'm going to reach out to that Disability Rights Section tomorrow and also ask my therapist to provide more specific documentation about how my anxiety and depression are affecting my work performance. Thank you for the encouragement and for taking the time to share what you've learned.

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Miguel Diaz

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I wanted to add something that might be helpful - consider documenting everything starting right now, even before you make any decisions. Keep a journal of how your mental health is affecting your daily work tasks, any accommodations you might need, and conversations with supervisors or coworkers about your performance. This creates a timeline that could be crucial later whether you pursue accommodations, FMLA, disability benefits, or unemployment. Also, if your retail job has specific triggers (like dealing with difficult customers during anxiety episodes), make note of those incidents. The more specific you can be about how your condition impacts your ability to do your actual job duties, the stronger any claim you make will be. I've seen too many people struggle because they didn't have enough documentation when they needed it most. You're already taking the right step by working with a therapist - make sure they understand you might need detailed letters or reports about your functional limitations at work.

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Jacob Lewis

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This is such practical advice, thank you! I wish I had started documenting things sooner, but I'm definitely going to begin keeping that kind of detailed journal starting today. You're absolutely right about the customer interactions - some days the anxiety gets so bad when dealing with difficult customers that I have to step away, and I never thought to document those specific incidents. I'm also realizing I should ask my therapist about getting more detailed documentation about my functional limitations rather than just general treatment notes. It sounds like having that paper trail could make all the difference regardless of which path I end up taking. I really appreciate you sharing this perspective - it's helping me think more strategically about protecting myself and building a strong case for whatever support I might need.

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Keisha Taylor

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I went through a similar situation about 8 months ago and wanted to share what I learned. The key thing that helped my case was getting a detailed letter from my psychiatrist that specifically outlined how my depression and anxiety prevented me from performing essential job functions - not just that I had these conditions, but exactly how they impacted my work capacity. I also had to prove I made good faith efforts to address the situation before leaving. In my case, I had requested schedule changes and reduced customer interaction duties, but my employer couldn't accommodate them. The whole process took about 10 weeks from filing to getting my first payment, and I had to do a phone interview where they asked very specific questions about my medical situation and work history. One thing that really helped was contacting a local legal aid organization that had experience with unemployment cases - they helped me understand exactly what documentation I needed and how to present my case. The process is definitely stressful, but it is possible to get approved if you have the right medical evidence and can show you exhausted other options first.

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Aaliyah Reed

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This is exactly the kind of detailed information I was hoping to find - thank you so much for sharing your experience! The 10-week timeline is really helpful to know since I've been worried about how long I might be without income. I'm definitely going to ask my therapist for a more specific letter about how my conditions affect my work performance rather than just general treatment documentation. The idea of contacting legal aid is brilliant - I hadn't thought of that but having someone who understands the system help me navigate this would be invaluable. Can I ask what kinds of questions they asked during the phone interview? I want to make sure I'm prepared and can clearly articulate my situation when the time comes. It's so encouraging to hear from someone who actually got approved after going through this process. Thank you for giving me hope that this is possible with the right preparation and documentation.

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Finnegan Gunn

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@Keisha Taylor During the phone interview, they asked really specific questions about my medical timeline - like when I was first diagnosed, when my symptoms started affecting work, what specific accommodations I requested and when, and why I felt I had no choice but to leave. They also wanted to know exactly what job duties I couldn t'perform because of my condition. The interviewer was actually pretty understanding, but they needed concrete examples. For instance, I had to explain how my panic attacks made it impossible to handle the cash register during busy periods, and how my depression was causing me to call out frequently which was affecting my performance reviews. They also asked about my treatment plan and whether I was able and available to work which (is tricky with mental health - you have to show you re'getting treatment but also that you could work if you found a suitable job .)Having all my documentation organized beforehand really helped me answer their questions clearly. The legal aid attorney I worked with did a practice interview with me which was incredibly helpful for preparing.

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Natalie Adams

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I'm a social worker who has helped several clients navigate this exact situation in NY. One thing I want to emphasize is that timing is crucial - don't quit your job until you have all your documentation in order and have explored accommodations with your employer first. The NYS Department of Labor looks very carefully at whether you made reasonable efforts to preserve your employment before leaving. I'd recommend getting a comprehensive evaluation from a licensed mental health professional that specifically addresses your work capacity and functional limitations. Also, consider applying for FMLA leave first if you're eligible - this gives you job protection while you get treatment and figure out your next steps. If you do end up needing to file for unemployment, be prepared for the adjudication process to take 8-12 weeks, so make sure you have some financial cushion or other support systems in place. Feel free to reach out if you need help finding mental health resources or legal aid organizations in your area - there are people who want to help you through this.

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@Natalie Adams This is incredibly valuable advice from a professional perspective - thank you! The timing aspect you mentioned is something I ve'been struggling with. I ve'been feeling so overwhelmed that part of me just wants to quit immediately, but you re'absolutely right that I need to have everything in order first. The 8-12 week timeline for adjudication is honestly scary given my financial situation, but it s'better to know what to expect upfront. I m'definitely going to look into FMLA first - I didn t'realize it could provide job protection while I get treatment. That seems like a much safer approach than jumping straight to quitting. Would you be able to point me toward any specific resources for finding mental health evaluations that focus on work capacity? My current therapist is great for treatment but I m'not sure if they have experience with the kind of detailed functional assessments that seem to be needed for these claims. I really appreciate you offering to help with resources - it means so much to have professional guidance during such a difficult time.

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@Natalie Adams I m'in a similar situation and this advice is so helpful. I ve'been dealing with severe anxiety that s'making it really hard to function at my job, but I ve'been scared to approach my employer about accommodations because I work at a small company and I m'worried about how they ll'react. Do you have any suggestions for how to approach smaller employers who might not have formal HR departments or much experience with mental health accommodations? Also, when you mention getting a comprehensive evaluation focused on work capacity, should I be looking for a specific type of mental health professional or specialist? I want to make sure I m'getting the right kind of documentation if I do end up needing to file a claim. The financial reality of being without income for 8-12 weeks is really daunting, so I definitely want to explore every other option first.

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