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Andre Lefebvre

Can you get unemployment for mental health issues in NY?

I've been struggling with severe anxiety and depression that's been getting worse over the past few months. My therapist says I should consider taking time off work to focus on my mental health, but I'm worried about finances. Can you actually qualify for unemployment benefits in New York if you leave your job due to mental health reasons? I know usually you can't get UI if you quit voluntarily, but I've heard there might be exceptions for medical reasons. Has anyone dealt with this situation before? I work full-time at a retail store and don't have any other income sources.

Mental health can qualify as good cause for leaving work under certain circumstances in NY. You'd need to show that your condition made it impossible to continue working and that you tried reasonable accommodations first. The key is having proper medical documentation from a licensed mental health professional. You'll likely need to file an initial claim and then go through adjudication where they'll review your case. Make sure you have records showing you discussed workplace accommodations with your employer before quitting.

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Thank you! I haven't talked to my employer about accommodations yet. Should I do that before I make any decisions about leaving?

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I went through this exact situation last year. The NYS Department of Labor will want extensive documentation - not just a note saying you have anxiety. You need records showing how your mental health specifically prevented you from doing your job duties. My claim took almost 6 weeks to get approved because they had to verify everything with my psychiatrist. Also be prepared that if you can't work due to mental health, they might question whether you're able and available for work, which is required for UI benefits.

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This is really helpful. Did they require you to be actively looking for work while dealing with mental health issues?

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Yes, that was the tricky part. I had to show I was getting treatment and that my condition was improving enough to make me available for suitable work. It's a balancing act.

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Be careful with this - I tried to get unemployment after leaving due to panic attacks and got denied initially. The NYS Department of Labor said I didn't prove good cause. I'm still fighting it in appeals. Make sure you have EVERYTHING documented before you quit. Like literally everything - emails to HR, medical records, accommodation requests, the whole nine yards. And honestly, getting through to someone at NYS Department of Labor to explain your situation is nearly impossible with their phone system.

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I had the same phone problem! I actually found this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was a lifesaver when I needed to check on my adjudication status.

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just wanted to say hang in there. mental health is just as important as physical health and you deserve support. the system makes it way harder than it should be but don't give up

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Thank you so much for saying that. It really means a lot right now.

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Have you looked into FMLA first? Sometimes that's a better option than quitting outright. Also check if your employer has an Employee Assistance Program - they might have mental health resources. The unemployment route is really uncertain and you might end up with no income for months while they decide your case. At least with FMLA your job is protected even if it's unpaid.

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I didn't know about FMLA for mental health. I'll definitely look into that option first.

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I work in HR and want to add some perspective on the accommodation process. Before considering leaving your job, definitely have a conversation with your manager or HR department about possible accommodations under the ADA. These could include schedule modifications, reduced hours, working from a quieter location, or even temporary leave. Many employers are more understanding about mental health accommodations than you might expect, especially if you approach it professionally with medical documentation. Document everything in writing - send follow-up emails after verbal conversations summarizing what was discussed. This creates the paper trail you'll need whether you stay or if you do end up needing to leave for good cause. The worst they can say is no, but at least you'll have shown you tried to work with them before making any major decisions.

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