Can you get back pay for unemployment benefits from NYS Department of Labor?
I'm wondering if anyone knows about getting retroactive unemployment payments. My claim was finally approved last week after being stuck in adjudication for over two months, but they only started my benefits from when it got approved, not from when I originally filed. I lost my job in September and filed right away but there was some issue with my employer verification that took forever to resolve. Now I'm only getting benefits going forward. Is there a way to get the back pay for those two months when my claim was being reviewed? I really need that money to catch up on bills.
31 comments


Abigail Patel
Yes, you should definitely be eligible for retroactive payments! When NYS Department of Labor approves a claim after adjudication, they're supposed to pay benefits back to your effective date, which is usually the week you filed. You need to call them and specifically ask about the retroactive payments. Make sure you have your confirmation number from when you originally filed.
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Rhett Bowman
•Thank you! Do you know what I should say when I call? I've tried calling before but it's so hard to get through to anyone.
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Daniel White
same thing happened to me but it took like 3 weeks before they figured out the back pay thing. they said i had to keep filing weekly claims even during adjudication which i did so maybe thats why?
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Rhett Bowman
•I did keep filing my weekly claims the whole time, so hopefully that helps my case.
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Nolan Carter
The technical term you want to use is 'retroactive benefits' when you speak to NYS Department of Labor. Your effective date should be the Sunday of the week you filed your initial claim, assuming you were unemployed through no fault of your own. If adjudication found in your favor, you're entitled to benefits for all eligible weeks from that effective date. However, you must have filed weekly claims during the adjudication period - if you missed any weeks, those cannot be paid retroactively.
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Natalia Stone
•Wait, so if I stopped filing weekly claims during my adjudication because I thought there was no point, I can't get those weeks back? That's like 6 weeks of benefits!
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Nolan Carter
•Unfortunately, that's correct. NYS Department of Labor requires continuous weekly claim filing to establish eligibility for each week. You can't retroactively file for weeks you missed.
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Tasia Synder
I had major problems getting through to NYS Department of Labor about my back pay issue. Spent weeks calling and either getting busy signals or getting disconnected. Finally found this service called Claimyr that actually got me connected to a real person at claimyr.com. They have a video showing how it works at https://youtu.be/qyftW-mnTNI. Ended up getting my full retroactive payment within a week of finally talking to someone who could actually help.
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Rhett Bowman
•How much does something like that cost? I'm already tight on money which is why I need the back pay so badly.
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Tasia Synder
•It was worth it for me considering how much time I'd already wasted trying to get through on my own. The back pay I received was substantial so it made sense.
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Selena Bautista
This whole system is so messed up! Why should people have to jump through hoops to get money they're legally entitled to? I went through the same thing last year and it took MONTHS to get my retroactive benefits. The NYS Department of Labor acts like they're doing us a favor when it's literally our money that we paid into the system!
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Mohamed Anderson
•I feel you on this. The stress of not knowing if you'll get that money is terrible when you're already dealing with being unemployed.
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Ellie Perry
I went through something similar recently and here's what worked for me: call the NYS Department of Labor first thing in the morning (8am sharp) and keep trying until you get through. When you do connect, ask specifically for your "retroactive benefits calculation" and mention that your claim was approved after adjudication. Have your confirmation number ready from your original filing date. The rep told me that as long as you continued filing weekly claims during adjudication (which it sounds like you did), you should get back pay to your effective date. It took about 10 business days for the retroactive payment to show up in my account after they processed it. Don't give up - you're entitled to that money!
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Eloise Kendrick
•This is really helpful advice! I'm going to try calling at 8am tomorrow. Just to clarify - when you say "retroactive benefits calculation," is that the exact phrase I should use? I want to make sure I'm using the right terminology so they don't transfer me around or misunderstand what I'm asking for. Also, did they give you any kind of reference number or confirmation when they said they would process the back pay?
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GalacticGuardian
•@Ellie Perry Yes, retroactive "benefits calculation is" the exact phrase that worked for me! The rep seemed to know exactly what I was talking about when I used those words. And yes, they did give me a confirmation number - it was something like RBC "followed" by a bunch of numbers and letters. Write down everything they tell you because it really helps if you have to call back. Also, if the first person you talk to seems confused or says they can t'help, politely ask to speak to someone in the adjudication "resolution department." That s'where they handle these back pay issues. Good luck tomorrow morning!
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Maya Patel
I'm going through the exact same situation right now! Filed in October, stuck in adjudication for almost 3 months, just got approved last week but they only started payments from the approval date. Reading through these comments is giving me hope that I can get my back pay. I've been afraid to call because I heard the wait times are horrible, but it sounds like I need to bite the bullet and try that 8am strategy. Has anyone had luck with the online messaging system, or is calling really the only way to resolve this? I'm worried about missing work to sit on hold all day, but I really need those retroactive payments to get caught up on everything.
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Isabella Silva
•I tried the online messaging system for my back pay issue and it was basically useless - took them over a week to respond with a generic message that didn't address my specific situation at all. Calling really is the best option, even though it's frustrating. If you're worried about missing work, try calling during your lunch break or ask if you can step away for a few minutes. The 8am strategy that @Ellie Perry mentioned really does work better than calling later in the day. Another tip: if you get disconnected, call right back immediately because sometimes you get put in the same queue position. Also keep your claim documents handy when you call - they ll'ask for your social, confirmation number, and details about when you filed. Don t'give up, you deserve that back pay!
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Eve Freeman
•@Maya Patel I m'in almost the identical situation - filed in late September, just got approved after months of waiting, and only getting benefits from approval date forward. It s'so frustrating when you ve'been struggling financially this whole time! I m'definitely going to try that 8am calling strategy tomorrow. From what I m'reading here, it sounds like we should both be entitled to retroactive payments since we kept filing our weekly claims during adjudication. Hang in there - hopefully we can both get this resolved soon. The stress of not knowing if you ll'get that back pay is almost worse than being unemployed in the first place.
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Natasha Petrov
I'm dealing with a similar back pay situation and wanted to share what I learned from my experience. After reading through all these comments, I called NYS Department of Labor yesterday using the 8am strategy and finally got through after about 45 minutes on hold. The rep was actually really helpful once I used the phrase "retroactive benefits calculation" - she immediately knew what I was asking about. She confirmed that since I kept filing my weekly claims during the entire adjudication period, I'm entitled to back pay from my original effective date. She said it would take 7-10 business days to process and gave me a reference number starting with "RBC" just like someone mentioned above. For anyone still struggling to get through, persistence really is key. Also make sure you have all your documentation ready before calling - they asked for my confirmation number from my original filing, my social security number, and the dates of my unemployment. Don't lose hope - the money you're owed is there, you just have to push to get it!
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Zara Malik
•This is such helpful information! I'm also waiting for my back pay after months of adjudication hell. Can I ask - when the rep gave you that RBC reference number, did they explain what would happen next in the process? Like will you get a notification when it's approved or does the money just show up? I'm worried about not knowing if something goes wrong with the processing. Also, did they mention anything about whether the back pay comes as one lump sum or gets spread out over multiple payments? I'm trying to plan my budget around when this money might actually hit my account. Thanks for sharing your experience - it gives me hope that there's light at the end of this tunnel!
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Arjun Kurti
•@Natasha Petrov That s'great that you got through and got some answers! I m'curious about the same things @Zara Malik asked - especially about the timeline and whether it comes as a lump sum. I ve been'in adjudication since November and finally got approved this week, so I m hoping'to call tomorrow morning and use that same retroactive benefits "calculation phrase. Did" the rep mention anything about having to wait for any additional processing time beyond the 7-10 business days, or is that pretty much the standard timeframe they give everyone? Also, when you called at 8am, were you calling the main unemployment line or is there a specific number for back pay issues? I want to make sure I m calling'the right place and not wasting time getting transferred around. Thanks for sharing your success story - it s giving'me hope that this nightmare might finally be coming to an end!
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Oliver Schulz
I went through this exact same situation last year and it was incredibly frustrating! After being stuck in adjudication for 10 weeks, I finally got approved but they only started benefits from the approval date. I called using that 8am strategy everyone's mentioning and it really does work - got through in about 30 minutes. The key phrase that worked for me was asking about "retroactive benefits for eligible weeks during adjudication period." The rep explained that as long as you filed every single weekly claim during adjudication (which it sounds like you did), you're absolutely entitled to back pay from your effective date. She told me it's actually a common issue and they have a specific process for it. Got my full retroactive payment as one lump sum about 8 business days later. Don't let them brush you off - you earned this money and they owe it to you. Keep calling until you get someone who knows what they're talking about!
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Santiago Martinez
•This is really encouraging to hear! I'm in the same boat as the original poster - just got approved after months of waiting and they only started my benefits from the approval date. I've been so stressed about whether I'd actually be able to get the back pay I'm owed. Your experience gives me confidence that if I'm persistent and use the right terminology when I call, I can get this resolved. The fact that you got it as one lump sum is exactly what I was hoping for since I have so many bills to catch up on. I'm definitely going to try calling at 8am tomorrow using that phrase about "retroactive benefits for eligible weeks during adjudication period." Thanks for sharing your success story - it's exactly what I needed to hear right now!
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Oliver Alexander
I'm going through this exact situation right now and all these comments are giving me so much hope! I filed in early October and just got approved last week after being in adjudication limbo for nearly 4 months. Like everyone else, they only started my benefits from the approval date instead of my original filing date. I've been terrified to call because I've heard horror stories about the wait times, but reading all these success stories with the 8am strategy and using the right terminology is making me feel like I can actually get through this. I kept filing my weekly claims the entire time during adjudication, so it sounds like I should be eligible for the full back pay. The financial stress of waiting this long has been overwhelming - I'm behind on rent, utilities, everything. Has anyone who got their retroactive payment had any issues with taxes or anything like that when it comes as a lump sum? I want to make sure I'm prepared for everything when I hopefully get my back pay processed. Thank you all for sharing your experiences and giving the rest of us hope!
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Oliver Cheng
•I totally understand the anxiety about calling - I was in the same boat after being stuck in adjudication for months! The 8am strategy really does work, and having the right phrases ready makes such a difference. Regarding taxes on the lump sum back pay, from what I experienced, it's treated the same as regular unemployment benefits - they'll withhold taxes if you have that set up, or you'll need to account for it when you file your return. The important thing is that it's money you were already entitled to, so don't let tax concerns stop you from pursuing it. You've already been through the worst part with that 4-month wait - making the call is going to feel like nothing compared to what you've already endured. You've got this!
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Daniel Price
I just wanted to add my experience to help others going through this frustrating situation. I was stuck in adjudication for 3 months after filing in August, and when I finally got approved, they only started payments from the approval date. After reading similar advice in forums like this, I called at exactly 8am and got through after about 20 minutes on hold. The key was being prepared with all my information and using the phrase "I need help with retroactive benefits calculation for my approved claim after adjudication." The representative immediately understood and confirmed I was eligible for back pay since I had continued filing weekly claims throughout the entire adjudication period. She processed it right away and gave me a reference number. The retroactive payment showed up as one lump sum exactly 9 business days later, covering all the weeks from my original effective date. Don't give up - you ARE entitled to that money if you kept filing your weekly claims. The system is broken and slow, but the money is there waiting for you!
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Julian Paolo
•This is exactly what I needed to hear! I'm in almost the identical situation - filed in late August, stuck in adjudication for over 3 months, just got approved but only receiving benefits from approval date forward. The phrase "retroactive benefits calculation for my approved claim after adjudication" is super helpful - I'm writing that down to use when I call tomorrow at 8am. It's reassuring to know that the 9 business day timeline seems consistent across different people's experiences. I've been so worried that even if I got through to someone, they might not be able to help or would give me the runaround. Knowing that you got it processed immediately and received the full lump sum gives me hope that this nightmare is almost over. Thank you for sharing the specific details about your experience - it's exactly the kind of concrete information that helps people like me know what to expect and how to approach the call!
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Drake
I'm dealing with this exact same issue right now and reading through all these experiences is giving me some hope! Filed my claim back in October, got stuck in the dreaded adjudication process for almost 4 months, and just got approved last week. Of course, they only started my benefits from the approval date instead of when I originally filed. I've been so frustrated because I kept filing my weekly claims the entire time like I was supposed to, thinking that would protect my eligibility for those weeks. It's such a relief to see that multiple people have successfully gotten their retroactive payments by calling and using the right terminology. I'm definitely going to try that 8am calling strategy tomorrow and ask specifically about "retroactive benefits calculation for my approved claim after adjudication." The financial stress of waiting this long while bills pile up has been overwhelming, but knowing that others have gotten their full back pay as a lump sum within 7-10 business days gives me hope. Thanks to everyone who shared their experiences - it's exactly what people in our situation need to hear!
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Gabriel Freeman
•I'm in a very similar situation and this thread has been incredibly helpful! I filed in September and just got out of adjudication hell last week after nearly 4 months of waiting. Like you, they only started my benefits from the approval date even though I filed every single weekly claim during the entire adjudication period. Reading everyone's success stories with the 8am calling strategy and using specific phrases like "retroactive benefits calculation" is giving me the confidence to finally make that call. I've been putting it off because I was scared of getting the runaround or being told I wasn't eligible, but it's clear from all these experiences that we ARE entitled to that back pay. The consistent timeline of 7-10 business days for processing and getting it as a lump sum is exactly what I needed to know. I'm going to call tomorrow morning at 8am sharp with all my documentation ready. Thank you to everyone who shared their stories - knowing that others have successfully navigated this gives me hope that I can get through it too!
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Maxwell St. Laurent
I just successfully got my retroactive payments last month after a similar situation! Filed in August, stuck in adjudication for 12 weeks, finally approved but only got benefits going forward initially. Here's exactly what worked for me: Called at 7:55am and got through around 8:30am. I said "I need assistance with retroactive benefits calculation for weeks during my adjudication period - my claim was approved but I haven't received back pay for eligible weeks." The rep immediately understood and pulled up my account. She confirmed that since I filed every weekly claim during adjudication (which is crucial!), I was entitled to full retroactive payment back to my effective date. She processed it right there on the call and gave me reference number RBC-followed by numbers. The entire retroactive amount hit my account as one lump sum exactly 8 business days later - it was a huge relief! Make sure you have your original confirmation number, SSN, and the exact dates you were unemployed ready when you call. Don't let them tell you it's not possible - you paid into this system and you're entitled to those benefits!
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Aliyah Debovski
•This is incredibly helpful information! I'm in almost the exact same situation - filed in September, just got approved after months in adjudication, and they're only paying benefits from the approval date forward. Your step-by-step approach gives me confidence to finally make that call. I love that you called at 7:55am to be ready right at 8am - that's smart! The specific phrase "I need assistance with retroactive benefits calculation for weeks during my adjudication period" is perfect and I'm writing it down. It's so reassuring to know that when you use the right terminology, the reps immediately understand what you need. The 8-day timeline for receiving the lump sum is exactly what I was hoping to hear. I've been so stressed about whether I'd actually get that back pay, but your success story proves it's absolutely possible. Thank you for sharing the specific details about your experience - it's giving people like me the roadmap we need to get through this process!
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