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Andre Dupont

Wrong SSN on all my paystubs since January 2024 - How to fix before tax season?

I just found out that my employer has been using the wrong Social Security number on all of my paystubs since January 2024. This whole mess started when I realized I was automatically enrolled in a 401(k) plan that I never wanted or was informed about. While trying to withdraw from this 401(k), I discovered that my SSN was entered incorrectly in the ADP system. I checked all my paystubs today and sure enough, every single one since January has the wrong SSN printed on them. I've already notified ADP about this issue since I'm closing out my 401(k), and they said they're working on fixing my Social Security number in their system. What I'm worried about now is tax season. What steps do I need to take (or does my employer need to take) to make sure this doesn't create a huge headache when filing taxes? Do they need to issue corrected W-2s or something? I'm concerned about potential problems with the IRS if this isn't fixed properly before tax time.

This is definitely something you want to get sorted out before tax season hits. When your employer reports your wages to the Social Security Administration and IRS, they use your SSN as the identifier. If the wrong SSN is being used, those wages won't be properly attributed to your tax record. First, make sure you follow up with ADP to confirm they've actually corrected your SSN in their system. Don't just assume it's been fixed. Once they confirm it's corrected, speak directly with your HR or payroll department to ensure they're aware of the situation. Your employer will need to issue a corrected W-2 (known as a W-2c) that shows your correct SSN. Also, keep documentation of all communications about this issue. Save emails, take notes of phone conversations with dates and names of who you spoke with. This will be helpful if there are any questions during tax time.

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Jamal Wilson

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Do you think OP should also contact the Social Security Administration directly? I had a similar issue a few years back and it was a nightmare sorting it out after tax season. Would be better to be proactive.

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Mei Lin

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And what happens if their employer refuses to issue a corrected W-2? My company is notoriously bad with payroll issues and I could see them dragging their feet on something like this.

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You can definitely contact the Social Security Administration to alert them to the situation. They have procedures in place to handle these types of issues, and being proactive is absolutely the right approach. This helps create a record of your attempt to correct the problem before tax documents are finalized. If your employer refuses to issue a corrected W-2, you have options. First, try explaining to them that this is a serious issue that could affect both you and the company. If they still won't cooperate, you can contact the IRS directly. The IRS can reach out to the employer on your behalf. You can also file Form 4852 (Substitute for Form W-2) with your tax return if necessary, along with an explanation of the situation.

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After dealing with a similar payroll nightmare last year, I found this tool called taxr.ai (https://taxr.ai) that really helped me sort through all my documents. It analyzes your paystubs, W-2s and other tax documents to spot discrepancies like wrong SSNs, incorrect withholding amounts, etc. I was in a similar situation where my employer had my SSN wrong for half the year. The tool flagged the issue immediately when I uploaded my documents and gave me specific guidance on what forms would need correction. It also generated a report I could take to HR that spelled out exactly what needed to be fixed - which made them take it more seriously instead of brushing me off.

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GalacticGuru

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How exactly does the tool work? Do I just upload pictures of my paystubs? I'm a bit paranoid about uploading my financial docs to random websites...

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Amara Nnamani

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Does it actually help contact the employer or do anything beyond just telling you there's a problem? Because I already know there's a problem lol. Sounds like just another app taking advantage of people's tax fears.

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You upload images or PDFs of your documents (paystubs, W-2s, etc.), and it uses AI to extract and analyze all the information. The security is really solid - they use bank-level encryption and don't store your documents after analysis. I was hesitant at first too, but you can actually see what it's extracting in real-time. It doesn't contact your employer for you, but it gives you specific language and documentation to use when you do contact them. It helped me understand exactly what forms needed correction and the specific regulations to cite when talking to HR. It also gives you a timeline of when things need to be fixed to avoid issues with the IRS, which helped me prioritize. I found having a professional-looking report made my HR department take the issue much more seriously.

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Amara Nnamani

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I was skeptical about taxr.ai but tried it anyway after my situation with incorrect withholding amounts on my paystubs was getting nowhere with HR. The tool actually saved me a ton of headaches. It analyzed all my documents and highlighted that not only was my withholding wrong, but my state tax ID was also incorrect. What really helped was the report it generated - I forwarded it to my HR director and suddenly they were taking my issue seriously. They fixed everything within a week after I'd been struggling for months. The tool also highlighted some tax deductions I was eligible for that I had no idea about. Ended up saving me over $1,200 on my taxes this year!

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For anyone dealing with SSN issues like this and getting nowhere with their employer, I highly recommend using Claimyr (https://claimyr.com). I spent WEEKS trying to get through to the Social Security Administration directly to fix a similar issue, but kept hitting their "all circuits busy" message or waiting on hold for hours. Claimyr got me through to an actual human at the SSA in less than 20 minutes! They have this system that navigates all the phone trees and holds your place in line. When an agent is about to pick up, they call you. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c I explained my situation to the SSA agent and they were able to flag my account with a note about the SSN discrepancy so there wouldn't be issues when my W-2 was processed.

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Wait how does this actually work? So they just wait on hold for you? I don't understand how they can get you to the front of the line when everyone else is waiting too.

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Dylan Cooper

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This sounds like BS honestly. If the SSA has long hold times, they have long hold times. There's no magic "skip the line" button. I bet this service just charges you to wait on hold, something you could do yourself for free.

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They don't get you to the front of the line - they just wait in the queue for you. Instead of you having to sit there listening to hold music for hours, their system waits in line and then calls you when an agent is about to pick up. It's like having someone stand in line for you at the DMV and then text you when it's almost your turn. It's definitely not BS - I was skeptical too. The service doesn't skip any lines or do anything shady. They just have automated systems that can stay on hold instead of you having to do it personally. For me, it was worth it because I had already wasted several entire afternoons trying to get through. Being able to go about my day and then get a call when an agent was ready was huge. The time I saved was definitely worth it.

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Dylan Cooper

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I take back what I said about Claimyr. After my frustration with the IRS reached a breaking point last week (6 calls, always disconnected after 2+ hours on hold), I decided to try it out of desperation. It actually worked exactly as described. I put in my number, they called me back when an agent was about to answer (took about 45 minutes), and I finally got to speak to someone who helped sort out my tax transcript issue. Honestly, the relief of not having to sit through those automated messages and hold music for the millionth time was worth it alone. Plus I was able to work while waiting instead of being tethered to my phone afraid to miss the call when they finally answered. Sorry for being so dismissive before - just wanted to follow up and say it's legit.

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Sofia Morales

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Make sure you also check if the wrong SSN has affected your retirement contributions! I had something similar happen at my old job and it messed up my 401k for months because the contributions were going to an account that wasn't properly linked to me. When they fixed the SSN issue, they had to do a whole reconciliation process, and I found out I'd missed some employer matching during that time that had to be corrected. Check with whoever manages your 401k plan (Fidelity, Vanguard, etc) to make sure everything is properly recorded under your correct SSN.

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Andre Dupont

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This is actually really helpful - I hadn't even thought about the potential 401k implications. Even though I'm closing the account now, I should definitely verify all the contributions were properly credited. Thanks for the tip about checking with the plan administrator directly too.

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Sofia Morales

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No problem! One other thing to check is that your year-to-date calculations are correct for tax withholding, social security and medicare. Sometimes when they fix these SSN issues, those YTD figures can get messed up too. Just compare your previous paystub totals with the first corrected one to make sure they match.

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StarSailor

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Had this exact thing happen to me in 2022! My advice: document EVERYTHING. Save all your incorrect paystubs, take screenshots of the wrong SSN, keep email chains with HR and payroll, etc. I ended up with issues even after they "fixed" it because the first 3 quarters of reporting had already been sent to the IRS with the wrong SSN. When tax time came, I had to file on paper instead of electronically, and I had to include a letter explaining the situation along with documentation. It delayed my refund by months but eventually got sorted out.

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Dmitry Ivanov

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Did you have to pay any penalties because of their mistake? I've heard the IRS can be really difficult about this kind of thing even when it's not your fault.

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Paolo Marino

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This is a serious issue that needs immediate attention. Since you mentioned this started in January 2024 and we're getting close to tax season, time is of the essence here. Beyond what others have mentioned about getting corrected W-2s, I'd also recommend contacting the IRS directly to report the situation proactively. You can call the IRS Business & Specialty Tax Line at 1-800-829-4933 to explain the situation and create a paper trail. This way, if there are any discrepancies when your employer files their quarterly reports, the IRS will already have a record of the issue. Also, make sure to request a Social Security Statement from the SSA to verify that your earnings are being properly credited to your account. You can do this online at ssa.gov. If the wrong SSN was used, your earnings might not be showing up correctly, which could affect your future Social Security benefits. One more thing - if your employer uses a third-party payroll service like ADP, make sure the correction flows through to ALL systems, not just the paystub generation. Sometimes these fixes only get applied to one part of their system while other reporting functions still use the old information.

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