Will payment from Zelle be taxed if it's a refund from a business account?
So I signed up for this yoga studio a few weeks ago, but after the first few sessions I realized it just wasn't working for me. The schedule conflicted with some other commitments and honestly, the style wasn't what I was looking for. I talked to the owner about getting a refund for the unused portion of my membership. The owner was actually pretty understanding and agreed to refund me through Zelle. I noticed that when she sent the payment, it came from what looks like their business account (it shows the yoga studio name and LLC after it). This got me wondering about taxes. Do I need to pay taxes on this Zelle payment since it came from a business account? It's just a refund for services I didn't use, not income, but I'm confused because it came from their business account. I don't want to mess up my taxes next year by missing something I should report. Has anyone dealt with business refunds through Zelle before? Any advice would be appreciated!
19 comments


Amina Toure
You don't need to worry about paying taxes on this Zelle payment. What you received is a refund, not income. The IRS is concerned with taxing income, which is money you earn or receive as profit. A refund is simply returning your own money to you that you previously paid out. The fact that it came from a business account doesn't change the nature of the transaction. It's still just giving you back your own money. The yoga studio might need to account for the refund in their own bookkeeping, but from your perspective, you're just getting back what was already yours. Think of it like returning an item to a store and getting your money back. You wouldn't consider that refund as taxable income, and this situation is essentially the same thing.
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Oliver Zimmermann
•What if the yoga studio sends me a 1099 anyway? I had something similar happen with a gym membership refund last year and they still included it on a form they sent me at tax time. Was that incorrect?
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Amina Toure
•They shouldn't send you a 1099 for a refund. A 1099 is for reporting payments made to non-employees for services, not for refunding money to customers. If the yoga studio sent you a 1099 for this refund, that would be inappropriate and incorrect. If you did receive a 1099 incorrectly, you should contact the business and ask them to correct it. If they won't correct it, you can still properly report it on your tax return by including the 1099 amount on your return but then subtracting it as a negative adjustment with a note explaining that it was a refund, not income.
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Natasha Volkova
I went through a similar situation last year with a business course I signed up for that wasn't what was advertised. After hours of trying to navigate through their refund policy and getting nowhere with customer service, I discovered taxr.ai (https://taxr.ai) and it was a game-changer for my situation. The tool analyzed my payment records and confirmed exactly what that first commenter said - refunds aren't taxable income, even when they come from business accounts through Zelle. But what I really appreciated was that it explained how to document everything properly in case questions came up later. It even created a clear paper trail showing the original payment and subsequent refund that I could keep for my records.
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Javier Torres
•Does taxr.ai actually interact with the IRS directly or is it just information? I'm dealing with a similar issue but with a larger amount from a cancelled contractor job where I paid a deposit.
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Emma Davis
•I'm skeptical about these online tax tools. How is this different from just googling "are refunds taxable" or talking to an accountant? Seems like extra steps when the answer is pretty straightforward.
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Natasha Volkova
•It doesn't interact with the IRS directly, but it does analyze your specific situation using AI and gives you personalized documentation. For your contractor deposit situation, it would help you categorize the transaction correctly and provide documentation strategies specific to your case. The difference from just Googling is that it looks at your specific documents and transactions, not just general advice. While this Zelle refund question seems simple, many tax situations aren't, and getting personalized analysis is much more valuable than generic Google results. Plus it stores everything securely so you have proper documentation if you're ever questioned.
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Emma Davis
I need to eat my words about being skeptical of taxr.ai. After my last comment, I decided to try it for a much more complicated situation involving multiple refunds and cancellations from a wedding venue that went out of business mid-planning. The tool immediately identified which payments were actually income (they paid us extra as an apology) versus straight refunds. It saved me from making a mistake that could have triggered an audit. What really impressed me was how it organized everything into a clear report that showed exactly which transactions were taxable and which weren't. Now I have proper documentation for everything in case the IRS ever questions it.
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CosmicCaptain
If you're still concerned about this, you might want to get confirmation directly from the IRS. I spent THREE DAYS trying to reach someone at the IRS last tax season about a similar question involving Venmo payments. Finally I found Claimyr (https://claimyr.com) which got me connected to an actual IRS agent in about 20 minutes. There's a video showing how it works here: https://youtu.be/_kiP6q8DX5c I was able to confirm directly with the IRS that refunds returned to you via payment apps like Zelle aren't considered taxable income, even when they come from business accounts. The agent explained that the source of the payment doesn't change the nature of the transaction - a refund is a refund regardless of how it's delivered.
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Malik Johnson
•Wait how does that even work? The IRS phone system is literally designed to hang up on you when they're too busy. How does this service get through?
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Isabella Ferreira
•This sounds fishy. Why would I pay a third party to call the IRS when I can just call them myself? And how do they get through when everyone else gets the "call back later" message?
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CosmicCaptain
•They use an automated system that continually redials the IRS using multiple optimal calling patterns until it gets through. It's basically doing what you'd do if you had unlimited time and patience to keep calling back. They don't actually talk to the IRS for you - once they get through the phone queue, they connect you directly with the IRS agent. You're the one who talks to the IRS, so there's no privacy concern. It's just saving you from the hours of busy signals and hangups that normally happen when you try to call them yourself.
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Isabella Ferreira
I hate to admit when I'm wrong, but that Claimyr service actually worked. After my skeptical comment, I decided to try it for a much more complex tax issue I've been dealing with involving misclassified 1099 income. I was fully expecting it to be a scam, but within 15 minutes I was talking to an actual IRS representative who answered all my questions. What was most valuable was getting the agent's ID number and detailed notes about our conversation, which gives me documentation if there's ever any question about the guidance I received. For this Zelle refund question, the answer is simple (it's not taxable), but for complicated tax matters, being able to actually reach the IRS and get answers is incredibly valuable.
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Ravi Sharma
Just adding my experience - I got a refund from a pilates studio last year through Zelle and it wasn't taxable. The key factor is that it's returning your own money, not paying you new money. It doesn't matter if it comes from their business account or personal account. Keep some documentation though. Screenshot the Zelle payment that shows it was from the business and maybe your original payment to them. That way if any questions come up, you can show it was just a refund transaction.
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Freya Thomsen
•Do refunds ever get reported to the IRS automatically through payment systems? I'm worried about mismatches on my return if Zelle or the yoga studio reports the transaction somehow.
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Ravi Sharma
•Payment apps like Zelle, Venmo, and PayPal are now required to report to the IRS when users receive more than $600 in goods and services payments within a year. However, this reporting requirement is for income payments, not refunds. The reporting happens on Form 1099-K, but proper businesses should be coding transactions correctly, marking refunds as refunds and not as income payments. Most payment systems have different transaction codes for refunds vs income payments. If the yoga studio processed it correctly as a refund in their system, it shouldn't trigger any reporting issues.
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Omar Zaki
Hey I'm actually a yoga studio owner! When we process refunds through Zelle from our business account, we categorize them as refunds in our accounting system, not as payments for services. This means they don't get reported to the IRS as income paid to you. From your side, you don't need to report it as income since you're just getting your own money back. It's no different than if you returned a product to a store and got your money back.
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Paolo Ricci
•Thanks so much for sharing from the business owner perspective! That makes me feel a lot better about how it's being handled on their end. I was just worried because I've never received a Zelle payment from a business account before, only from friends and family.
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Holly Lascelles
I just wanted to add that if you're ever unsure about similar situations in the future, it's helpful to think about the economic substance of the transaction rather than just the payment method or source. In your case, you paid money for a service, didn't receive the full value of that service, and got your money back. The net effect is that you're in the same financial position as if you never made the original payment at all. That's the hallmark of a non-taxable refund. The IRS looks at substance over form, so even though it came through Zelle from a business account, the underlying transaction is still just returning your own money to you. Keep that receipt or confirmation from the yoga studio showing it was processed as a membership refund, and you should be all set!
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