Why does my transcript show $8,150 on code 768 but only $7,740 issued? Where did the $410 go?
I checked my tax transcript yesterday and noticed something weird. Under code 768 it shows $8,150 for my refund amount, but then the actual issued amount says $7,740. That's a difference of $410 that seems to have disappeared. My direct deposit hasn't hit my account yet, but I'm concerned about where this money went. Has anyone experienced something similar? Is this some kind of IRS adjustment or fee I don't know about? My return was accepted in April 2024, and I'm still waiting for the deposit to hit my account.
47 comments
Giovanni Rossi
That's almost certainly an offset. The IRS can take money from your refund for various debts like back taxes, child support, student loans, or state tax debts. Code 898 on your transcript would indicate an offset. If you look at your transcript again, you should see another code that explains where that $410 went. The difference between what shows on the 768 line (your calculated refund) and what's on the 846 line (what was actually sent to your bank) is what was taken for the offset.
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Fatima Al-Rashid
Thank you! I just checked again and found a code 898 like you mentioned. Looks like I had an outstanding state tax bill from 2022 I completely forgot about. Mystery solved!
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Aaliyah Jackson
This happened to me last year, but mine was for an old student loan. they took like $900 from me without warning 😭
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KylieRose
The IRS should really make this clearer in their communications. I had the same issue and spent weeks trying to figure it out.
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Giovanni Rossi
If you want to know exactly what the offset was for, you can call the Treasury Offset Program at 800-304-3107. They'll tell you which agency claimed the money and how to contact them if you think it was a mistake.
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Miguel Hernández
Had the same thing happen in 2021. Turned out to be an old medical bill that went to collections that i didnt even know about 🤦♂️
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Sasha Ivanov
Instead of trying to decode these transcript mysteries yourself, I've been using taxr.ai and it's been a game changer! It analyses your whole transcript and explains everything in plain english - would have spotted this offset right away and told you exactly what it was for. The tool breaks down all those confusing codes and tells you exactly what's happening with your refund. https://taxr.ai
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Miguel Hernández
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Sasha Ivanov
It does WAY more than just read the transcript. It analyzes everything on there, explains all the codes and dates in normal human language, and tells you what's actually happening with your money. It even predicts when you'll get your refund based on your specific situation. Honestly wish I'd found it years ago - would have saved me so many headaches and hours on hold with the IRS.
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Miguel Hernández
Holy crap I just tried this and it's AMAZING. It showed me I actually have a refund coming that I didn't even know about from an amended return! Everyone needs to know about this tool ASAP.
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Liam Murphy
is this just another scam trying to get our info? 🤔
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Amara Okafor
I tried it last month when I was going crazy trying to figure out why my refund was delayed. Super helpful and totally worth it. Shows you everything that's happening behind the scenes.
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CaptainAwesome
After spending 3 weeks trying to reach someone at the IRS about a similar issue, I finally got through using this calling app from claimyr.com. Got a live agent on the phone within 2 hours who explained exactly what happened to my missing money. Turned out to be an adjustment due to a math error plus an offset. Talking to an actual human cleared everything up so much faster than guessing from transcript codes!
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Yuki Tanaka
Does that app actually work? I've tried calling the IRS like 50 times and always get the dreaded "due to high call volume" message 😑
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CaptainAwesome
Yes it actually works! The app calls the IRS for you and holds your place in line, then calls you when an agent is about to pick up. It's the only reason I was able to talk to someone after weeks of trying. Best money I've spent this year considering they helped me get my full refund sorted.
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Esmeralda Gómez
These kinds of services shouldnt have to exist. The IRS should just answer their damn phones! 😡
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CaptainAwesome
100% agree but until they fix their systems, I'm happy this option exists. My sanity is worth it after being hung up on by the automated system 20+ times.
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Klaus Schmidt
Have you checked if you have any outstanding debts? The IRS will automatically take money from your refund if you owe federal student loans, child support, state income tax, etc. They send a notice about this but it usually arrives AFTER they've already taken the money.
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Aisha Patel
It's definitely an offset. Go to your transcript and look for code 898 which indicates the money was taken to pay a debt. The TOP (Treasury Offset Program) handles this. They're required to send you a notice but those often arrive after they've already taken the money 🙄
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LilMama23
This. I had the exact same thing happen with almost the same amount ($398) last year. Was for an old state tax bill I didn't even know about.
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Dmitri Volkov
The whole "we'll tell you after we've already taken your money" thing is peak government efficiency 🤡
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Gabrielle Dubois
This happens all the time and its always some kind of offset. Check if you have student loans in default, owe back taxes, child support, or state taxes. You can call the Treasury Offset Program at 800-304-3107 and enter your SSN to hear if you have any offsets and which agency took the money.
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Tyrone Johnson
Dont call that number! Just use taxr.ai instead - it will tell you exactly what happened without having to wait on hold forever. https://taxr.ai
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Ingrid Larsson
That number is legit actually, it's the official Treasury Dept offset line. But yeah waiting on hold sucks.
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Carlos Mendoza
Did you have an adjustment on your return? Sometimes they change your refund amount if they find a calculation error or if you claimed credits you weren't eligible for. They're supposed to send you a notice explaining the change.
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Zainab Mahmoud
My transcript was doing something similar and it was driving me crazy trying to figure it out. I ended up having to get someone on the phone at the IRS (which took forever). Turned out to be an old unpaid state tax bill that I forgot about. They took it automatically through something called the Treasury Offset Program. Check for code 898 on your transcript.
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Fatima Al-Rashid
You're right! Just found code 898 on my transcript. Wish they'd make this clearer somewhere instead of making us play detective.
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Ava Williams
How did you finally get someone on the phone? I've been trying for weeks!
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Zainab Mahmoud
I used claimyr.com after wasting like 12 hours trying to call myself. The app called for me and got me connected to an agent within a couple hours. Totally worth it to finally get answers.
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Raj Gupta
SAME THING HAPPENED TO ME!!! Check for code 898 on your transcript. That means the Treasury Offset Program took part of your refund to pay a debt you owe. In my case it was an old student loan I defaulted on years ago and forgot about. They're supposed to send you a letter explaining the offset but it usually arrives after they already took the money 🙃
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Lena Müller
If you received advanced child tax credit payments last year and miscalculated on your return, they will adjust it and take back the difference. Check if you got letter 6419 showing how much you received in advance.
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TechNinja
This happened to me and it was because I owed back taxes from 2021. The IRS just takes what you owe before sending the rest. Check for code 898 on your transcript which indicates an offset. They should send a letter explaining where the money went but the letter always comes after they already took the money 🙄
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Keisha Thompson
the IRS and their outdated systems are truly something else. how can an agency that collects TRILLIONS be so inefficient?
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Paolo Bianchi
Because Congress keeps cutting their budget... then complains that service is bad 🤦♂️
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Yara Assad
Unless you can find someone at the IRS to actually pick up the phone (good luck with that lol), you might want to try taxr.ai - it can analyze your transcript and tell you exactly what happened. It spotted my offset immediately and saved me hours of frustration trying to figure out what happened to my refund.
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Olivia Clark
What are all the codes on ur transcript? It's probably an offset but need to see the other codes to be sure.
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Fatima Al-Rashid
I see 150, 768, 570, 571, 898, and 846. The 898 appears to show the offset amount that matches the difference.
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Olivia Clark
Yep that's definitely an offset then. 898 is the code for money being sent somewhere else before your refund. Usually student loans, child support, state taxes, etc.
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Javier Morales
Taxpayer Advocate might be able to help you figure out where the money went if you cant get answers from the IRS directly. They're actually helpful unlike the main IRS phone lines.
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Natasha Petrov
Lol welcome to dealing with the IRS. They are so opaque about everything. I had almost identical situation last yr. Turns out I had defaulted student loan I didn't even know about! They took $834 from my refund with zero warning. You should see code 898 on transcript if thats what happened to you.
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Connor O'Brien
THIS. The student loan offset happened to me too. I was in default without even knowing it. Thanks department of education 🤡
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Amina Diallo
Check if you received any advance payments during the year (like Child Tax Credit advances). If you did and didn't correctly account for them on your return, the IRS will adjust your refund amount. Or it could be an offset for a debt, which would show as code 898.
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GamerGirl99
Tryin to understand IRS transcripts is like trying to read hieroglyphics without the rosetta stone 😂 I gave up and used taxr.ai to decode mine. Worth every penny to finally understand whats actually going on with my refund and why its taking so long.
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Hiroshi Nakamura
Keep in mind there's a difference between your expected refund, adjusted refund, and issued refund. Code 150 shows tax per return, 768 shows calculated refund, 898 shows offsets, and 846 shows what was actually issued to you. The difference is almost always due to an offset of some kind.
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Isabella Costa
idk why the IRS makes this so complicated. Like why can't they just have a website that clearly shows "we took $410 to pay your state tax debt" instead of making us decipher these weird codes? It's almost like they don't want us to understand what they're doing with our money 🤔
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Malik Jenkins
The whole system is designed to be confusing on purpose so people just give up trying to understand it 💯
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Freya Andersen
they're still using computers from the 1960s what do you expect lol
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