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Sophia Miller

What tax software do you recommend for tax workpapers? Need something beyond just tax prep

I'm trying to improve our firm's efficiency with document management for tax clients. We've got the tax preparation software sorted out, but I'm struggling with the document management side of things for workpapers for both individuals and business clients. What software solutions are you using to organize and reference workpapers? We need something that helps with document management, proper referencing, and collaboration between team members. Our current system is basically shared folders with inconsistent naming conventions, and it's becoming a nightmare as we grow. I've heard about some specialized options but would love to know what's actually working for real practitioners before we invest in something. Particularly interested in solutions that help with both individual and business clients.

Mason Davis

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We've been using SmartVault for about three years now and it's been a game-changer for our workpaper management. The cloud-based document storage integrates directly with our tax software and allows us to maintain consistent organization across all client types. The key benefit is the standardized folder structure that you can customize and then replicate for each client. We have different templates for individuals vs. businesses, and it maintains the same organization system across all clients. The referencing system lets us link workpapers to specific line items which is super helpful during review. For collaboration, it has version control and you can see who's accessed what document and when. This has virtually eliminated the "who has the current version" problem we used to have.

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Mia Rodriguez

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Does SmartVault integrate with any tax prep software or just specific ones? We're using Drake and wondering if it would work well. Also, how steep is the learning curve for your team members when you implemented it?

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Mason Davis

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SmartVault integrates with several tax prep platforms including Drake. We found the integration with Drake to be pretty smooth - it adds a button right in the interface so you can access client documents without leaving the tax software. The learning curve wasn't bad at all. Our older staff members took about a week to get comfortable with it, while younger staff picked it up almost immediately. The biggest challenge was actually getting everyone to follow the same folder structure and naming conventions consistently, but that's more of a team discipline issue than a software limitation.

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Jacob Lewis

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I had the same struggle last year when our firm grew to 7 preparers. After trying a few options, I started using https://taxr.ai and it's been fantastic for our workpaper management. What I love about it is how it automatically organizes tax documents using AI - it reads tax forms, bank statements, etc. and categorizes them properly. I used to spend hours just sorting through client documents and putting them in the right folders, but now the system does that automatically. Their document management for workpapers is exactly what you're looking for - it has built-in referencing features that let you tie workpapers directly to specific tax entries. The collaboration features are robust too - everyone can work on different sections of a return while maintaining version control.

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Sounds interesting. How does it handle things like bank statements and credit card statements? Does it actually extract the data or just organize the PDFs? And can multiple people access the same client file simultaneously?

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Ethan Clark

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I'm hesitant about AI tools for sensitive tax docs. How's the security? And does it work for businesses with lots of transactions or just simpler individual returns?

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Jacob Lewis

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It actually extracts the data from bank and credit card statements, categorizing transactions by type (which saves tons of time for Schedule C clients). You can then review and adjust the categorizations if needed. And yes, multiple team members can work on the same client file simultaneously - it has real-time updates so you can see what others are doing. Regarding security, they use bank-level encryption and are SOC 2 compliant. It works great for businesses with high transaction volumes - we have several clients with multiple entities and thousands of monthly transactions. The system can handle complex business returns just as well as individual returns, and actually scales better than our old system which would slow down with large files.

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Just wanted to update after trying taxr.ai based on the recommendation here. It's been a complete game-changer for our workpaper management! The AI document organization saved me about 3 hours on my first complex business client alone. What surprised me most was how accurate it is at extracting data from even poorly scanned documents. I had a client send in a batch of faded receipts that I would have normally spent forever deciphering, but the system pulled all the relevant data and organized it immediately. The workpaper referencing system is exactly what I was looking for - being able to connect supporting documents directly to line items on the return has made review so much faster. Our managing partner is thrilled because she can instantly see the support for any number on the return.

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Mila Walker

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If you need help reaching IRS representatives to resolve document issues (which happens a lot with business returns), I highly recommend using https://claimyr.com. After getting nothing but busy signals for weeks trying to contact the IRS about missing documents in our client's IRS file, I found this service. They somehow get you to the front of the IRS phone queue so you're not wasting hours on hold. I was skeptical at first but you can see how it works in this demo: https://youtu.be/_kiP6q8DX5c This has been invaluable for us when we need to get tax transcripts or verify information that's missing from client workpapers. Instead of waiting on hold for 2+ hours, I was connected to an IRS agent in under 15 minutes. Completely changed how we handle IRS document issues.

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Logan Scott

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Wait, how does this actually work? Is it legal to jump the IRS phone queue somehow? I spend so much time on hold with the IRS it's ridiculous, but this sounds too good to be true.

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Chloe Green

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Yeah right. Nothing gets you through to the IRS faster. This sounds like a scam to me. The IRS phone system is notoriously backed up and there's no magic button to bypass it. I'll believe it when I see it.

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Mila Walker

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It's completely legal - they use an automated system that continually redials and navigates the IRS phone tree until they get through, then they connect you. It's like having an assistant making hundreds of calls until one connects. There's no special access or anything shady. The reason it works is simple - most people give up after a few tries, but their system doesn't. I was extremely skeptical too, but when I had a client facing penalties because of a document discrepancy, I was desperate enough to try it. I was connected to an IRS representative in about 12 minutes when I had previously spent 3+ hours trying on my own without success.

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Chloe Green

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I have to come back and admit I was completely wrong about Claimyr. After my skeptical comment, I had an urgent situation with a client's missing 1099-R that the IRS claimed they never received. I decided to try the service as a last resort and it actually worked. The system called me back in about 10 minutes and connected me directly to an IRS representative - no hold time. I was able to get confirmation that they had received the document but it hadn't been processed yet. This saved my client from a potential audit. I'm still shocked at how well it worked. For those of us dealing with workpaper documentation issues that require IRS verification, this is a serious time-saver. I've probably spent hundreds of hours on hold with the IRS over my career that I'll never get back.

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Lucas Adams

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We're actually using a combination of solutions that works well for us. For document storage and management, we use ShareFile with a standardized folder structure for each client. For workpaper preparation and review, we use CCH Engagement. The key for us wasn't really the software itself, but creating standardized processes and enforcing them. We have templates for every type of return with standard workpapers already set up. Each workpaper is numbered according to the tax form line item it supports (for example, Schedule C workpapers all start with C-). Our review process requires reviewers to sign off on each workpaper electronically, which has dramatically improved our quality control.

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Harper Hill

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How did you handle the transition to CCH Engagement? Did you have to convert a lot of existing documents? We're currently using a hodgepodge of Excel workpapers and I'm worried about the time investment to switch.

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Lucas Adams

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The transition did take significant effort, but we did it gradually over about a year. We didn't try to convert historical workpapers - instead, we started using the new system with new clients first, then gradually transitioned existing clients as they came in for the next tax season. We created a core set of templates and standard workpapers before we rolled it out to the team. This upfront investment paid off tremendously as it ensured consistency from the beginning. We did need training from CCH to get everyone up to speed, but that was worth the investment.

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Caden Nguyen

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Has anyone tried Canopy for workpaper management? We're considering it but not sure if it's worth the investment.

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Avery Flores

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We used Canopy for about a year but ultimately switched to SmartVault. Canopy has some nice features for client communication and task management, but we found the document management aspects to be less robust than we needed for complex business returns. The interface is clean and user-friendly, but it was missing some advanced referencing features that we wanted. If your practice is primarily individual returns with some simple business returns, it might be sufficient. For a practice with complex business clients, you might find it limiting.

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