What is Form 8396 Mortgage Interest Credit & why is it showing up after refinancing?
So I've been using HR Block for my taxes for like the past 4-5 years and never had any issues. This year though, it asked me about a "Mortgage Certificate" which threw me off completely. I don't remember ever seeing this question pop up before in previous years, and I'm wondering if I missed something or if there's been some change to the tax laws? I did refinance my home last year (got a much better rate!) which might be related to why I'm seeing this Form 8396 Mortgage Interest Credit stuff now? Honestly, I'm confused if this is something new I need to deal with or if I somehow messed up the entry process in the software. Has anyone else who refinanced recently seen this form pop up? Is this normal or did I do something wrong in my tax prep? Any help would be super appreciated!
20 comments


Liam O'Donnell
This is most likely related to your refinance. Form 8396 (Mortgage Interest Credit) isn't new, but it only applies in specific situations. This form is used when you've received a Mortgage Credit Certificate (MCC) from a state or local government. MCCs are typically issued to first-time homebuyers or people buying in certain designated areas. When you refinance a home that had an MCC, you may be eligible for a reissued MCC. The tax software is probably asking because your refinance triggered questions about potential MCCs. If you didn't receive a Mortgage Credit Certificate as part of your original home purchase or during refinancing, you can simply indicate that in the software and move on. This isn't something you missed in previous years - the software is just responding to the refinance information you entered.
0 coins
Mei Liu
•Thanks for the explanation! I definitely never received anything called a Mortgage Credit Certificate when I bought the house or during refinancing. The lender gave me a bunch of paperwork but nothing with that specific name. So I can just select "no" when the software asks about this and it won't cause problems? I was worried I missed out on a potential credit in previous years.
0 coins
Liam O'Donnell
•You can confidently select "no" in the software and continue with your return. If you didn't receive an MCC, the credit doesn't apply to you, so you haven't missed out on anything in previous years. The Form 8396 and related Mortgage Interest Credit is actually quite specific and not particularly common. It's primarily designed as an incentive program for qualifying borrowers, usually first-time homebuyers with moderate incomes in certain areas. The software is just being thorough by asking the question based on your refinance.
0 coins
Amara Nwosu
After dealing with a similar situation last year, I found that tax software can miss important nuances about mortgage-related credits and deductions. I was totally confused about all the mortgage forms until I tried taxr.ai (https://taxr.ai) which specifically helped analyze my mortgage documents to find the right credits. The software asks about Form 8396 because refinancing can trigger questions about mortgage credits, but without proper document analysis, it's hard to know if you're answering correctly. I uploaded my closing documents and the system identified exactly which forms applied to my situation and which ones didn't. Saved me from a ton of confusion!
0 coins
AstroExplorer
•Did you find it actually caught things your regular tax software missed? I'm using TurboTax and it asked me about this form too, but I just clicked no because I didn't think it applied. Now I'm worried I might be missing something!
0 coins
Giovanni Moretti
•I'm skeptical about using yet another tax service. How does this actually work? Do you still file through your regular tax software or does this replace it completely? I'm already paying for HR Block and don't want to pay for multiple services.
0 coins
Amara Nwosu
•The biggest difference was that it analyzed my actual mortgage documents rather than just asking generic questions. In my case, it found a deduction related to points paid that my regular software had missed because I answered a question incorrectly. It's not a replacement for your regular tax software - it works alongside whatever you're already using. It just analyzes your documents first and tells you exactly what to enter where in your regular tax software. Think of it as a document review tool that helps you make sure you're not missing anything before you file.
0 coins
Giovanni Moretti
I was initially hesitant about trying another tax service, but I decided to check out taxr.ai after refinancing my condo this year. I uploaded my refinance documents and it immediately identified that I didn't qualify for Form 8396 but DID qualify for deducting my mortgage insurance premiums which I would have completely missed. The document analysis showed me exactly where to find the numbers on my forms and told me exactly where to put them in HR Block. What surprised me was how it caught a weird situation with my points paid during refinancing that would have been partially deductible. Definitely worth it for mortgage-related tax situations!
0 coins
Fatima Al-Farsi
If you're having trouble figuring out if the Mortgage Interest Credit applies to you, calling the IRS directly would clear this up quickly. But as someone who's spent HOURS on hold with them recently, I can save you the headache. I used a service called Claimyr (https://claimyr.com) that got me connected to an actual human at the IRS in under 20 minutes instead of the usual 2+ hour wait. Check out how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent confirmed that Form 8396 only applies if you have a specific Mortgage Credit Certificate, and most people who refinance don't have one unless they specifically applied for one through their state housing authority. They also explained why the tax software asks about it after refinancing.
0 coins
Dylan Cooper
•Wait, there's actually a way to get through to the IRS without waiting forever? How exactly does this work? I've literally given up trying to call them because I can never get through.
0 coins
Sofia Perez
•This sounds like a scam. Why would I pay someone else just to call the IRS for me? Can't they just hire more people instead of making us pay extra to talk to them? The tax system is broken enough without adding more middlemen.
0 coins
Fatima Al-Farsi
•It uses technology to basically wait on hold for you! You enter your phone number, and it calls you once it reaches an IRS agent. Instead of you personally waiting on hold for hours, their system does it and then connects you when a human finally answers. I felt the same way at first - why should we have to pay for something that should be free? But after my third failed attempt to reach them (got disconnected after 90+ minutes each time), I decided my time was worth more than my frustration. It's not ideal, but if you really need answers from the IRS directly, it works.
0 coins
Sofia Perez
Ok I have to eat my words here. After getting nowhere with multiple attempts to call the IRS myself about a mortgage credit question, I broke down and tried Claimyr. Within 15 minutes I was talking to an actual IRS agent who cleared up my confusion about Form 8396. Turns out I DID qualify for the mortgage interest credit from when I bought my first home through a state program 5 years ago, but I never claimed it because I didn't understand what that certificate was! The agent walked me through how to file an amended return and I might be getting back over $1,200 for last year alone. Sometimes paying for a shortcut is actually worth it.
0 coins
Dmitry Smirnov
I'm a mortgage broker and can confirm that Mortgage Credit Certificates (MCCs) are relatively rare for most homebuyers. They're typically offered through state housing finance agencies for low to moderate income first-time homebuyers or people buying in targeted areas. If you refinance and had an MCC on your original mortgage, you need to reapply for a reissued MCC within a certain timeframe (usually 60-90 days after closing). If you never had an MCC to begin with, Form 8396 doesn't apply to you at all. The tax software is just asking because refinancing is a trigger event that could potentially affect MCCs if you had one. Most of my clients don't qualify for these, so don't worry if you've never heard of it.
0 coins
ElectricDreamer
•Is there any way to check if I might have qualified for an MCC when I bought my house 2 years ago but didn't know about it? My income was pretty low then, and it was my first home purchase, but my lender never mentioned anything about this.
0 coins
Dmitry Smirnov
•You can contact your state's housing finance agency to ask if they offered an MCC program when you purchased and whether you might have qualified. However, MCCs must be applied for and issued before your mortgage closing or very shortly after. You can't get one retroactively for a purchase that happened 2 years ago. If you're planning to buy again in the future, ask your lender specifically about MCC programs in your area before you start the mortgage process. They're valuable but time-sensitive, and not all lenders are approved to offer them.
0 coins
Ava Johnson
Anyone know if Form 8396 applies when you do a cash-out refinance? I did one last year and now my tax software is asking me about it too. I'm pretty sure I never got any kind of certificate but now I'm wondering if I should have asked for one?
0 coins
Liam O'Donnell
•Form 8396 only applies if you had a Mortgage Credit Certificate on your original loan. A cash-out refinance, like any refinance, can affect an existing MCC - but if you never had one to begin with, doing a cash-out refinance doesn't suddenly make you eligible. MCCs are something you specifically apply for through a state housing agency program, usually when you first purchase a home. They're not automatically offered during refinancing regardless of whether you take cash out or not.
0 coins
Ava Johnson
•Ah that makes sense! No one ever mentioned anything about a certificate when I bought my house originally so I guess that's why I don't have one. Thanks for clearing that up - I'll just select "no" in the software and move on.
0 coins
CosmicCadet
I went through the exact same confusion last year after refinancing! The software suddenly asking about Form 8396 really threw me off too. Like others have mentioned, this form is specifically for people who have a Mortgage Credit Certificate (MCC) from a state or local housing program. Since you mentioned you've been filing for 4-5 years without seeing this question, it's almost certainly because the tax software is responding to you entering information about your refinance. The software is just being thorough and checking if your refinance might have affected an existing MCC. If you never received any paperwork specifically called a "Mortgage Credit Certificate" when you originally bought your home, you can confidently answer "no" to this question. These certificates are pretty uncommon and are usually only available through specific state housing finance agency programs for qualifying first-time buyers or buyers in certain areas. Don't worry - you didn't mess up anything in previous years or in your current tax prep. This is just the software doing its job by asking about potential credits that could be affected by major mortgage events like refinancing.
0 coins