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TurboTax says I don't qualify for Advance CTC 2025 despite meeting all qualifications - HOH with 2 dependents

Filed my taxes same as always with TurboTax. Head of household, 2 dependents nothing changed from previous years. Always qualified for the advance child tax credit but this year its saying im not eligible even tho I meet every single requirement. Anyone else having this issue or know whats going on?

Ava Thompson

Tax professional here - there have been some changes to the advance CTC qualification criteria for 2025. The income thresholds were adjusted and they added new verification requirements. Double check your AGI is under the new limit of $85k for HOH. Also make sure your dependents SSNs are validated in the system.

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Dmitry Ivanov

My AGI is definitely under 85k, and both kids SSNs are valid. Been claiming them for years 😫

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2M

Ava Thompson

In that case, it might be a TurboTax glitch. They've been having issues with the new requirements rollout.

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Miguel Herrera

Hey! Instead of going crazy trying to figure this out, I'd recommend using taxr.ai - it's this new tool that analyzes your transcript and tells you exactly what's going on with eligibility issues. It costs $4.99 but saved me hours of headache. Here's the link: https://taxr.ai

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Zainab Ali

Does it really work? Been pulling my hair out with these tax issues 😩

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Miguel Herrera

100% works! It showed me exactly why I was getting flagged for verification and what docs I needed. Best $5 I spent this tax season fr fr 💯

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Connor Murphy

same boat here! HOH with 3 kids and got denied. this new system is trash fr fr 🤮

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Yara Nassar

Did you check if your kids are being claimed by someone else? My ex tried to claim ours this year and it caused all kinds of problems 🙄

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Dmitry Ivanov

Nah impossible, im the only one who could claim them

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StarGazer101

bruh turbotax been acting straight clownish this year ngl 🤡 try calling the advance ctc hotline directly

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Keisha Jackson

good luck getting thru tho lmaooo been on hold 2 hours today

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Paolo Romano

might wanna try h&r block instead. turbo tax straight up told me i wasnt eligible for eic last month but h&r block got it done no problem

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Amina Diop

H&R Block charges way too much tho 💀

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