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Justin Trejo

Ticketmaster requesting my SSN for ticket resale tax reporting - Is this legit?

So I bought concert tickets for about $330 a while back. Plans changed and I couldn't go, so I sold them back to Ticketmaster through their resale program. They offered me $120 for them (way less than I paid - typical Ticketmaster!). Here's the issue - they're saying they won't release the payment until I provide my Social Security Number for tax purposes. They're claiming they need to report this as income even though I actually lost money on the deal! I already paid sales tax when I bought the tickets initially. Is this even legal? Are they just trying to shift their tax burden onto me? I know $120 isn't worth hiring a lawyer over, but this feels shady as hell. Like I'm supposed to pay taxes on money I already lost? I get that everyone hates Ticketmaster, but this seems like another level of corporate BS. Has anyone dealt with this before? Should I just give them my SSN and take the hit, or is there something I'm missing here? Would appreciate any advice!

This is actually standard practice for most platforms that facilitate sales transactions. Ticketmaster, like other companies, is required to report payments to sellers to the IRS if they exceed certain thresholds (currently $600 per year) using Form 1099-K. They need your SSN to complete this reporting requirement. The good news is that this doesn't necessarily mean you'll owe taxes on the money. When you file your taxes, you can report both what you originally paid for the tickets and what you sold them for. Since you sold them for less than you paid, you'd report a loss, not taxable income. The 1099-K just reports the gross payment to you - it doesn't determine your tax liability. Think of it this way: Ticketmaster is just reporting that they paid you $120. They're not claiming you made a profit. It's up to you to show on your tax return that this was actually part of a transaction where you lost money overall.

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Wait so if I get a 1099-K for selling something at a loss, how exactly do I report that on my taxes? Do I need to file some special form or something? I'm worried because I sold a bunch of concert tickets this year when I couldn't go to shows.

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You would report the sale on Schedule D (Capital Gains and Losses) if you're treating the tickets as property. List your original purchase price as your "basis" and the amount you received as the "proceeds." The difference will show as a capital loss. If you sold multiple tickets throughout the year, you'd want to keep good records of what you paid and what you sold each for. The IRS doesn't automatically know you took a loss - you need to document and report it properly. Some tax software has sections specifically for reporting 1099-K income where you can offset with your costs.

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After dealing with a similar situation with concert tickets, I discovered taxr.ai (https://taxr.ai) which really helped clear things up. I was confused about how to handle the 1099-K I got for selling tickets at a loss, and their system analyzed my situation and explained exactly how to report it properly. Their document analysis tool scanned my Ticketmaster receipts (both purchase and sale) and automatically calculated the loss for tax purposes. It also generated the language I needed to include on my return to explain the situation. Saved me tons of headache trying to figure out if I was doing it right!

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How exactly does the system work? Do I need to upload all my receipts or can I just take pictures of them? I've got a similar situation but with StubHub and I'm totally confused about how to handle it.

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Sounds like an ad tbh. Does it actually work with unusual situations? I've got resale tickets but also some crypto transactions and I'm worried about getting audited.

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The system accepts either uploads or photos - I just took pictures of my receipts with my phone and it processed them perfectly. It extracts all the relevant information automatically. For unusual situations, that's actually where it shines. It handles complex scenarios like yours with both ticket resales and crypto. The analysis breaks down each transaction type separately and explains the different tax treatments. I was surprised at how detailed the guidance was - it even flagged potential audit triggers and explained how to properly document everything.

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Just wanted to follow up - I ended up trying taxr.ai and it was actually legit. I uploaded my Stubhub and Ticketmaster transactions plus my crypto stuff and it organized everything perfectly. It showed me exactly how to report the ticket sales as a capital loss to offset some crypto gains I had. The best part was the audit protection guidance. It explained exactly what documentation I needed to keep and how to explain the transactions if questioned. Really helped me feel confident about filing with these weird 1099-K situations. Definitely worth checking out if you're dealing with the Ticketmaster SSN request issue.

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If you're still struggling with Ticketmaster, I had a similar problem and couldn't get any real answers from their customer service. I tried calling the IRS directly to ask about the reporting requirements but kept getting stuck on hold for literally hours. Finally used a service called Claimyr (https://claimyr.com) that got me connected to an actual IRS agent in about 20 minutes. They have a demo video here: https://youtu.be/_kiP6q8DX5c that shows how it works. The agent confirmed that Ticketmaster is required to collect SSNs for payments, but also explained how to report it properly on my return to show I actually took a loss.

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How does this even work? The IRS phone system is notorious for being impossible to get through. Are they just constantly calling on your behalf or something?

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This sounds like total BS. Nobody can get through to the IRS. I've tried calling dozens of times this tax season and never spoke to a human. If this actually worked it would be all over the news.

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They use an automated system that navigates the IRS phone tree and holds your place in line. When a real agent is about to pick up, you get connected. It's not constantly redialing - it's more like having someone wait on hold for you. They're not bypassing any systems or getting special treatment - just using technology to handle the waiting part. I was skeptical too until I tried it. The reason it's not "all over the news" is probably because the IRS wouldn't look great if it became widely known how hard they are to reach without assistance. Got my question answered in one call instead of wasting an entire day trying.

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I need to eat crow here. After my skeptical comment, I was desperate enough to try Claimyr because I couldn't get an answer about a similar 1099-K issue. It actually worked exactly as described - got me through to an IRS agent in about 15 minutes. The agent explained that companies like Ticketmaster are now required to issue 1099-Ks even for smaller amounts (the threshold changed recently), but confirmed I only need to report the actual profit if any. Since I sold tickets at a loss like the OP, I just need to document both the purchase and sale prices on my return. Definitely worth the time saved from waiting on hold all day!

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FYI, the rules around 1099-K reporting have been a mess lately. Originally the threshold was going to drop to $600 for 2023, but the IRS delayed it and kept it at $20,000. Then they announced it would be $5,000 for 2024, but now that might change again. Companies like Ticketmaster are being cautious by collecting SSNs anyway.

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So does that mean I might not even get a 1099-K since my amount is only $120? I'm still annoyed at having to give them my SSN but at least I won't have to deal with the tax headache?

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For the 2023 tax year (filing in 2024), you likely won't receive a 1099-K if your total was only $120 since the threshold remained at $20,000. However, Ticketmaster is probably collecting SSNs from everyone now to prepare for when the threshold does eventually drop. Even if you don't receive a 1099-K, you're still technically supposed to report all income. But in your case, since you sold at a loss, there would be no taxable income anyway once you accounted for what you paid originally. So either way, you shouldn't end up owing additional taxes on this transaction.

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Has anyone actually been audited over ticket resales? I sold a bunch of tickets last year across different platforms and got a few 1099-Ks. I just reported the gross income and didn't bother with trying to document all my losses cuz it seemed like so much work.

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Risky move. I know someone who got audited specifically for this. The IRS questioned why they reported so much less income than what was on their 1099-Ks. They had to go back and find all their original purchase receipts to prove they actually lost money on most sales. Huge headache that could have been avoided by documenting properly from the start.

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This is definitely legitimate - Ticketmaster is required by law to collect your SSN for tax reporting purposes. The $600 threshold for 1099-K reporting has been changing, but many companies are being proactive about collecting this information now. The key thing to understand is that receiving a 1099-K doesn't automatically mean you owe taxes. It just reports the gross payment amount. Since you sold the tickets for $120 but originally paid $330, you actually have a $210 loss on this transaction. When you file your taxes, you'll report both the sale proceeds AND your original cost basis, which will show the IRS that this was a loss, not taxable income. Keep your original purchase receipt from Ticketmaster - you'll need it to document your basis if you get a 1099-K. Even though it's frustrating to hand over your SSN for what feels like a small transaction, it's better to comply than to forfeit the $120 entirely. Just make sure to report it correctly on your tax return to avoid any issues down the road.

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I went through this exact same situation with Ticketmaster last year. Yes, it's completely legitimate - they're required to collect your SSN for tax reporting under federal law. The frustrating part is that even though you're taking a loss, they still need to report the payment to the IRS. Here's what I learned: you won't actually owe taxes on this since you lost money overall. When you file your taxes, you'll report the $120 as proceeds but also show your original cost of $330, resulting in a $210 loss. Keep your original purchase receipt - that's your proof of what you paid. The SSN requirement isn't Ticketmaster being shady (well, not MORE shady than usual) - it's actually federal tax law. Companies that process payments have to collect this info for anyone they pay, regardless of the amount, because the reporting thresholds keep changing. I'd recommend just giving them the SSN and getting your $120. It's not worth forfeiting the money, and you can properly document the loss on your tax return. Just make sure to keep all your receipts organized in case you ever need to prove the transaction details.

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This is really helpful, thank you! I was getting so frustrated thinking this was just another Ticketmaster scam. So just to clarify - even though I'll get a 1099-K showing $120 in "income," I can offset that by showing I originally paid $330 for the tickets? Do I need any special forms or can I just explain it on my regular tax return? I'm not super familiar with reporting losses like this.

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Yes, exactly! You'll report this on Schedule D (Capital Gains and Losses) as a capital loss. You don't need any special forms beyond what's already in your tax return. Just list the tickets as property you sold - put $330 as your cost basis and $120 as the sale proceeds. The $210 loss will automatically calculate and can potentially offset other capital gains you might have. Most tax software will walk you through this if you have a 1099-K to report. Just make sure to keep that original Ticketmaster purchase receipt - it's your proof of the $330 cost basis. The IRS won't automatically know what you originally paid, so documenting it properly is key to avoiding any questions later.

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Just wanted to add my experience here - I dealt with this exact same Ticketmaster SSN request last month. Initially I was super suspicious too, but after doing some research I found out it's completely legit. The IRS has been cracking down on payment reporting, and companies like Ticketmaster are now required to collect SSNs for anyone they pay money to, regardless of amount. The silver lining is that since you're selling at a loss ($330 original cost vs $120 sale price), you actually have a $210 capital loss that you can report on your taxes. This could potentially offset other gains you might have. I'd recommend just providing the SSN and getting your money - $120 is still better than nothing, and you can properly document the loss when you file. Make sure to keep your original purchase receipt as proof of what you paid. That's going to be your evidence if the IRS ever questions the transaction. The 1099-K will only show the $120 payment, so you need your own records to prove you actually lost money on the deal.

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This is really reassuring to hear from someone who just went through it! I was starting to think this was some new Ticketmaster scheme, but it sounds like it's actually just them following tax law. Quick question - when you reported the capital loss on Schedule D, did you need to specify anywhere that it was from ticket resales? Or do you just list it as any other property sale? I want to make sure I'm being completely transparent with the IRS about what the transaction was.

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You don't need to specify that it was ticket resales specifically - you can just list it as "Personal Property" or "Other Property" on Schedule D. The IRS form doesn't require you to break down the exact type of personal property sold, just that it was a capital asset. What matters most is having the correct dates (when you bought vs when you sold), the cost basis ($330), and the sale proceeds ($120). I just described mine as "Concert tickets" in the description field to keep it simple and clear. The key is being able to back it up with documentation if questioned - your original purchase receipt and the 1099-K you'll receive should cover that completely. The IRS sees tons of these ticket resale losses now that platforms are issuing more 1099-Ks, so it's becoming pretty routine. Just be accurate with the numbers and keep good records!

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I completely understand your frustration - I was in the exact same boat last year with StubHub and had the same reaction. The SSN request is absolutely legitimate, even though it feels invasive for what should be a simple transaction. Here's what I wish someone had told me upfront: yes, they legally need your SSN for tax reporting, but since you're selling at a loss ($330 original cost vs $120 sale), you won't owe any taxes on this. In fact, you'll have a $210 capital loss that you can report on Schedule D when you file your taxes. The key is keeping that original purchase receipt - that's your proof of the $330 cost basis. The 1099-K they might send will only show the $120 payment, so your receipt is what proves to the IRS that this was actually a loss, not taxable income. I'd recommend just providing the SSN and taking the $120. It's frustrating, but it's better than forfeiting the money entirely, and you can properly document the loss on your return. Most tax software will walk you through reporting it correctly if you do receive a 1099-K.

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Thanks for sharing your experience! I'm dealing with a similar situation right now and it's good to hear from someone who actually went through this. One thing I'm confused about - you mentioned that "they might send" a 1099-K. Is it not guaranteed that I'll get one? I thought once you provide your SSN they automatically send the form. Also, when you reported the capital loss on Schedule D, did you run into any issues or questions from the IRS about it being tickets rather than like stocks or something?

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Whether you get a 1099-K depends on the reporting thresholds, which have been changing. For 2024, it's supposed to be $5,000 but the IRS keeps delaying implementation. Your $120 transaction probably won't trigger a 1099-K under current rules, but companies are collecting SSNs anyway to be prepared. As for reporting on Schedule D - no issues at all! The IRS sees personal property sales (including tickets) reported as capital losses all the time now. I just listed it as "Concert tickets" in the description and included the purchase/sale dates. The form doesn't distinguish between different types of personal property - stocks, collectibles, tickets, etc. all get reported the same way. Just make sure your math is right and keep those receipts!

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I went through this exact situation with Vivid Seats earlier this year and had the same concerns. The SSN request is completely legitimate - it's not Ticketmaster trying to scam you, it's actually federal tax law requiring them to collect this information for payment reporting. The good news is that since you're selling at a significant loss ($330 purchase vs $120 sale), you won't owe any taxes on this transaction. When you file your return, you'll report this as a capital loss on Schedule D, which could actually help offset other gains you might have. Here's my advice: just provide the SSN and get your $120. Keep your original Ticketmaster purchase receipt as proof of your $330 cost basis - that's what you'll need to document the loss properly. Even if you receive a 1099-K showing $120 in "income," you can show the IRS that this was actually a $210 loss once you factor in what you originally paid. I was initially paranoid about giving my SSN too, but after researching the tax law and talking to a tax professional, I realized it's standard practice now. The alternative is forfeiting money that's rightfully yours, which seems worse than dealing with some extra paperwork come tax time.

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This is really helpful to hear from someone who went through it with a different platform! I've been going back and forth on this for days and your experience with Vivid Seats makes me feel better about the whole thing. Quick question - when you reported it on Schedule D, did you need to aggregate all your ticket sales for the year or could you report this one transaction separately? I might have a couple other small losses from tickets I couldn't use this year and I'm not sure if I need to lump them all together or handle each sale individually.

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You can report each ticket sale as a separate transaction on Schedule D - you don't need to aggregate them. Each sale gets its own line with the purchase date, sale date, cost basis, and proceeds. This actually works in your favor because it creates a clear paper trail for each transaction if you ever get questioned. I had three different ticket sales last year (two losses and one small gain) and reported each one individually. It makes it easier to match up with any 1099-Ks you might receive and keeps your documentation cleaner. Just make sure you have the original purchase receipts for each set of tickets to prove your cost basis. The IRS wants to see the details of each transaction, not just a summary.

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I just went through this same exact situation with Ticketmaster about two months ago and can confirm it's 100% legitimate. I was selling Taylor Swift tickets I couldn't use anymore - paid $280 originally and sold them back for $95 through their resale platform. Like you, I was super suspicious when they asked for my SSN, especially since I was already taking a huge loss. But after some research, I found out this is actually required by federal tax law - they have to collect SSNs for anyone they pay money to because of IRS reporting requirements. The key thing to understand is that even though they'll report the $120 payment to you (and possibly send you a 1099-K), you won't actually owe taxes since you sold at a loss. When you file your taxes next year, you'll report both the $120 you received AND the $330 you originally paid, which results in a $210 capital loss on Schedule D. My advice: just give them the SSN and take your $120. Keep that original purchase receipt though - you'll need it as proof of what you paid if you ever have to document the loss to the IRS. I was hesitant too, but $120 is better than nothing, and the tax reporting actually worked in my favor since I could use the loss to offset some other gains I had. It sucks that we have to jump through these hoops for what should be a simple refund, but unfortunately it's just the reality of how payment reporting works now.

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Thanks for sharing your Taylor Swift ticket experience! That's actually really helpful to hear from someone who went through the exact same process recently. I'm curious - when you reported the capital loss on Schedule D, did you put "Concert tickets" or something more generic like "Personal property" in the description? I want to make sure I'm being clear but not overly detailed. Also, did you end up getting a 1099-K from them, or did your amount fall below whatever threshold they're using this year?

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I just put "Concert tickets" in the description - simple and clear. The IRS forms don't require super detailed descriptions, just enough to identify what was sold. As for the 1099-K, I actually didn't receive one for that transaction since my $95 was well below the current reporting thresholds (they're still using the higher amounts for now). But Ticketmaster still needed my SSN because they're preparing for when those thresholds eventually drop to $600 like originally planned. Even without a 1099-K, I still reported the loss on my return since technically all capital gains/losses should be reported regardless of whether you get a form. Better to be thorough than sorry if they ever audit!

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This is definitely a legitimate request from Ticketmaster, even though I totally understand why it feels sketchy! They're required by federal law to collect SSNs for tax reporting purposes, regardless of the transaction amount. The silver lining here is that since you're selling at a major loss ($330 original cost vs $120 sale price), you won't owe any taxes on this. In fact, you'll have a $210 capital loss that you can report on Schedule D when you file your taxes, which might actually help offset other gains. My recommendation: go ahead and provide your SSN to get your $120. Just make sure to keep your original purchase receipt - that's your proof of the $330 cost basis. Even if you receive a 1099-K showing the $120 as "income," your receipt will prove to the IRS that this was actually a loss when you factor in what you originally paid. It's frustrating to deal with extra paperwork for what feels like getting ripped off by Ticketmaster, but $120 is still better than nothing. The tax law isn't Ticketmaster's fault in this case - they're just following IRS requirements that apply to all payment platforms now.

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This is such a relief to hear from so many people who've been through this! I was honestly starting to think Ticketmaster was running some kind of elaborate scam, but it sounds like this is just the new reality with tax reporting laws. Your point about the $210 capital loss potentially offsetting other gains is actually pretty interesting - I hadn't thought about that silver lining. I think I'm going to go ahead and provide the SSN since everyone seems to confirm it's legit. Thanks for taking the time to explain this - it really helps to hear from people who've actually dealt with this situation rather than just trying to figure it out from confusing IRS websites!

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I completely understand your frustration - this exact situation happened to me with SeatGeek last year and I had the same reaction! The SSN request is absolutely legitimate, even though it feels invasive and suspicious when you're already losing money on the transaction. Here's what's actually happening: Ticketmaster (and other resale platforms) are required by federal tax law to collect SSNs for payment reporting, regardless of whether you made or lost money. The IRS has been tightening up on payment reporting requirements, so companies are being extra cautious about compliance. The good news is that since you're selling at a loss ($330 vs $120), you won't owe any taxes on this transaction. When you file your return, you'll report it as a capital loss on Schedule D - the $120 as proceeds and $330 as your cost basis, resulting in a $210 loss that could potentially offset other capital gains you might have. My advice: just provide the SSN and get your $120. Make absolutely sure to keep your original Ticketmaster purchase receipt though - that's your proof of what you paid originally. Even if they send you a 1099-K showing $120 in payments, your receipt proves this was actually a loss. I know it's annoying to deal with tax paperwork when you're already getting screwed by their resale prices, but $120 is better than nothing, and the loss might actually help you come tax time!

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This is exactly the kind of real-world experience I needed to hear! Your SeatGeek situation sounds identical to what I'm dealing with. I've been going in circles trying to figure out if this was legitimate or just another way for these companies to collect personal data. The fact that you mentioned keeping the original receipt as proof of cost basis is really helpful - I hadn't thought about how important that documentation would be if I ever got questioned about the loss. I think I'm finally convinced to just give them the SSN and move forward. It's frustrating that we have to jump through all these hoops when we're already losing money, but you're right that $120 is better than nothing. Thanks for sharing your experience with a different platform - it really helps to know this is happening across the board and not just some Ticketmaster-specific scheme!

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I had this exact same situation with Vivid Seats earlier this year! Initially I was super suspicious too, but after doing some research I found out it's completely legitimate. The SSN request is actually required by federal tax law - payment platforms have to collect this info for anyone they pay, regardless of the amount. The good news is that since you sold at a loss, you won't actually owe taxes on this. You'll report it as a capital loss on Schedule D when you file - $330 cost basis minus $120 proceeds equals a $210 loss that could even help offset other gains you might have. My advice: just give them your SSN and take the $120. Keep your original purchase receipt though - that's your proof of what you originally paid. Even if you get a 1099-K showing the $120 payment, your receipt will prove to the IRS this was actually a loss, not taxable income. It's annoying to deal with extra paperwork when you're already getting ripped off, but $120 is definitely better than nothing!

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Thanks for sharing your Vivid Seats experience! It's really reassuring to hear from multiple people who've gone through this same situation with different platforms. I was getting paranoid that this was some new scam, but it sounds like it's just the reality of how payment reporting works now. Your point about keeping the original receipt as proof of cost basis is really important - I almost threw mine away thinking I wouldn't need it since I was taking a loss. I'm glad I kept it! One quick question - when you reported the capital loss on Schedule D, did you have any issues with tax software recognizing it as a legitimate loss, or did it handle ticket sales pretty smoothly?

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Tax software handled it really smoothly! I used TurboTax and it has a specific section for reporting 1099-K income where you can enter your cost basis to show losses. It automatically calculated the $210 loss and put it on Schedule D. The software didn't flag anything unusual about ticket sales - it treats them just like any other personal property transaction. Just make sure you have the exact dates (purchase date and sale date) along with your receipt showing the original cost. Most tax software is pretty sophisticated about these situations now since ticket resales have become so common with all the online platforms.

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I totally get your frustration - this happened to me with StubHub last year and I was convinced it was some kind of scam at first! But after going through it myself, I can confirm that the SSN request is completely legitimate. Payment platforms are required by federal law to collect this information for tax reporting purposes. The silver lining is that since you're selling at a significant loss ($330 original cost vs $120 sale), you definitely won't owe any taxes on this transaction. In fact, you'll have a $210 capital loss that you can report on Schedule D, which might actually help reduce your tax burden if you have other capital gains. My recommendation is to go ahead and provide your SSN to get your $120. Just make absolutely sure to keep your original Ticketmaster purchase receipt - that's going to be your proof of the $330 cost basis if you ever need to document the loss. Even if you receive a 1099-K showing $120 as income, your receipt will prove this was actually a loss once you account for what you originally paid. It's definitely annoying to deal with extra tax paperwork when you're already getting screwed by their resale prices, but $120 is still better than forfeiting it entirely. The tax reporting requirements aren't Ticketmaster's fault in this case - they're just following IRS regulations that now apply to all payment platforms.

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