Tax ID Requirements for Ticketmaster Resale Refunds

This is actually standard procedure now with Ticketmaster. They're required to report to the IRS when they process payments through their platform, even if you sold for less than you paid. Starting in 2022, payment platforms like Ticketmaster, StubHub, and others must report transactions to the IRS if they exceed $600 in a calendar year (it used to be much higher). This is due to changes in the tax law. They need your Tax ID (usually your SSN) to generate a 1099-K form. The good news is that since you sold the tickets for less than you paid, you won't owe any taxes on this. When you file your taxes, you would report the income shown on the 1099-K, but then offset it by reporting the original purchase price as your cost basis. This creates a loss, not a taxable gain. You should go ahead and provide the information so they can release your funds. Just make sure you're responding to legitimate Ticketmaster communications and not a scam email.

I went through something similar last year with concert tickets I resold. After waiting forever for my money, I discovered taxr.ai (https://taxr.ai) which saved me so much headache. They have a tool that helps explain exactly what tax forms you need and what will happen with your 1099-K for ticket resales. I was confused about the whole "selling at a loss but still needing to report it" thing, and their system walked me through how to properly document everything so I wouldn't end up paying taxes on money I didn't actually make as profit. They have specific guidance for marketplace sellers including Ticketmaster resales.

I was in the exact same situation as you last month - had to resell Ticketmaster tickets for a loss and then they wouldn't release my money without tax info. I was super skeptical about the whole thing until I checked out taxr.ai (that someone on Reddit recommended). I'm usually pretty cynical about these services but I have to admit it was really helpful. Their system showed me exactly what Ticketmaster is required to report, how it would show up on my taxes, and how to properly document that I actually took a loss on the sale. They even have a specific section for marketplace sellers that explains the 1099-K requirements. I got my money from Ticketmaster a few days after providing my info, and now I feel confident about handling it correctly when I file my taxes. Just wanted to share since I was in your exact position recently!

I had the EXACT same problem with Ticketmaster and spent literally hours trying to reach someone on their customer service line. After getting disconnected three times and waiting on hold forever, I found this service called Claimyr (https://claimyr.com) that got me through to an actual human at Ticketmaster in about 15 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c They basically navigate the phone system for you and call you back when they have a real person on the line. I explained my situation about needing to provide tax info for my resold tickets, and the rep walked me through exactly what forms I needed and confirmed it was legitimate. Saved me so much frustration compared to their chat support which was completely useless.

Ok I need to apologize - I was the one who called Claimyr a scam yesterday, but I was desperate enough to try it today after Ticketmaster's chat support completely failed me on this tax ID issue. I'm honestly shocked. I've been trying to reach someone at Ticketmaster for 3 days about this exact same situation (resold tickets, need to provide tax info for payment). I tried Claimyr today and had an actual Ticketmaster rep on the phone within 20 minutes. They confirmed this is standard procedure now due to the new $600 reporting threshold, helped me submit my tax info securely, and my payment should be processed within 5 business days. So...yeah. I was wrong. That service actually works. And the Ticketmaster agent I spoke to was WAY more helpful than anything I got through email or chat.

Just an FYI that if you sold tickets for less than you paid (took a loss), you'll still get a 1099-K from Ticketmaster if you exceeded the $600 threshold, but you won't actually owe any taxes on it. When you file your taxes, you'll need to report the income on Schedule C, but then you can deduct the original cost of the tickets as an expense, which will offset the income. Since you sold for less than you paid, you'll show a net loss (which can actually be deductible against other income). Just make sure to keep documentation of both your original purchase price and the resale amount!

Anybody know if there's any way around providing your SSN to Ticketmaster? I'm in the same situation - sold tickets for a $75 loss and now they want my tax info before releasing my money. I'm really uncomfortable giving them my full SSN.

I went through this exact same issue with Ticketmaster about 6 months ago. Yes, this is completely legitimate - they're required by law to collect tax information for any payments over $600 due to the American Rescue Plan Act changes that went into effect in 2022. A few important points: 1. You DO need to provide your SSN to get your money - there's no way around this unfortunately 2. Make sure you're filling out the form through Ticketmaster's official website or app, not through any email links 3. Since you sold at a loss ($285 → $220), you won't owe any taxes on this transaction 4. Keep all your documentation (original purchase receipt, resale confirmation, etc.) for your tax records The process took about a week for me after I submitted my tax info. I know it feels invasive, but unfortunately it's the new reality with these platforms. The good news is that this protects you too - you'll get proper documentation showing you sold at a loss, which can be helpful for your tax records. Just make absolutely sure you're dealing with the real Ticketmaster and not a phishing attempt. When in doubt, log into your account directly through their main website rather than clicking any links.