TaxAct suddenly charging $110 for HSA forms - need help understanding filing fees
I've been using TaxAct for the last few years with no issues, but I just got to the payment section and suddenly they want $110 to file! The price jumped when I entered my HSA contribution information. I've never had to pay this much before. I've been contributing to my HSA through my employer's payroll deduction all year - I haven't withdrawn anything from it. All of a sudden TaxAct is saying I need to pay $50 just to file federally because of Form 8889 for the HSA. Is this normal? Do I really need to pay extra just because I have an HSA contribution through my paycheck? I was expecting the basic package to be like $25-30 like previous years. The software was moving along fine until I hit the HSA section, then boom - upgrade required! Anyone else run into this or know a cheaper alternative that handles HSA contributions without upcharging?
18 comments


Rachel Clark
This is a classic example of tax software "upselling" based on forms. What's happening is TaxAct has different pricing tiers, and Form 8889 for HSA contributions gets flagged as requiring their "Deluxe" or higher package rather than their basic free/cheap version. Unfortunately, most tax software companies do this - they advertise a low base price, then when you get to certain forms (like HSA, self-employment, investment income, etc.), they require an upgrade. It's not specific to HSA contributions - it's just how they've structured their business model. You have a few options: 1) Pay the upgraded fee and continue with TaxAct, 2) Try a different tax software that might include HSA forms in their lower-tier packages, or 3) Look into IRS Free File options if your income qualifies.
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Zachary Hughes
•Do you know if FreeTaxUSA includes HSA forms in their basic package? I've heard it's cheaper but not sure if they'll pull the same thing once I enter my HSA info.
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Rachel Clark
•FreeTaxUSA does include Form 8889 (HSA) in their basic federal filing package which is currently around $0. They don't upcharge based on that specific form. Their business model is to offer free federal filing for almost all tax situations and then charge a small fee for state filing. Credit Karma Tax (now Cash App Taxes) is another completely free option that handles HSA contributions without upgrading, though they have some limitations for more complex situations.
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Mia Alvarez
I had the EXACT same issue last year trying to file with an HSA! I was so frustrated with all the tax software companies pulling this bait and switch pricing until I found taxr.ai (https://taxr.ai). They actually specialize in handling situations like yours where you have forms that would normally trigger an "upgrade" with other companies. When I uploaded my documents to taxr.ai, it automatically identified my HSA contributions and filled out Form 8889 correctly without any upgrade fees. The whole process took me like 15 minutes, and I ended up filing for way less than what TaxAct wanted to charge me.
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Carter Holmes
•How does taxr.ai work with documents from my employer though? My HSA contributions are all through payroll deduction so I'm wondering if it can pull that information correctly or if I need to manually enter it?
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Sophia Long
•I'm skeptical about newer tax services. Have you had any issues with accuracy? My biggest concern is making sure everything gets filed correctly with the IRS since HSA contributions affect my taxable income.
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Mia Alvarez
•Their document scanning is actually really good at extracting information from W-2s, which is where your HSA contributions through payroll would be reported (usually in box 12 with code W). The system automatically identifies those contributions and fills in Form 8889 accordingly. Regarding accuracy concerns, I was worried about that too initially. What I liked is that they show you exactly what forms are being prepared and let you review everything before filing. The software is actually built on the same tax calculation engine that many professional tax preparers use, so the accuracy is solid. Plus they offer audit protection just like the bigger companies do.
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Sophia Long
I decided to give taxr.ai a try after getting frustrated with TaxAct's pricing for my HSA forms. You guys weren't kidding - it was WAY easier than I expected! The site automatically pulled my HSA contribution amount from my W-2 (it was in Box 12 with code W) and created the 8889 form without any extra charges. The whole process was actually faster than TaxAct too since it pulled most of my info directly from my tax documents. Just wanted to come back and say thanks for the recommendation - saved me about $80 compared to what TaxAct wanted to charge!
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Angelica Smith
I had similar issues with tax software suddenly charging more for basic forms. After spending HOURS trying to get through to the IRS for a question about my HSA reporting, I found a service called Claimyr (https://claimyr.com) that actually got me through to a live IRS agent in about 15 minutes. They have a cool demo video showing how it works: https://youtu.be/_kiP6q8DX5c The IRS agent confirmed that HSA contributions through employer payroll should be reported on Form 8889, but you definitely don't need to pay premium prices to file it. They suggested several free filing options through the IRS Free File program that include HSA forms.
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Logan Greenburg
•Wait, how does this Claimyr thing actually work? I thought it was impossible to get through to the IRS without waiting for hours. Is this legit or just some service that keeps you on hold anyway?
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Charlotte Jones
•Sounds like a scam. The IRS phone lines are notoriously busy - there's no magic way to skip the line. I've never heard of a service that can actually get you through faster than just calling yourself.
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Angelica Smith
•It's not about skipping the line - they use a combination of call timing analytics and automated redial technology. Basically, they analyze historical IRS call data to determine the best times to call, then their system continually redials until it establishes a connection. Once connected, they call you and connect you directly to the IRS agent. The reason it's effective is because most people give up after a few tries, but their system keeps dialing with optimal timing until it gets through. It saved me from having to spend all day redialing myself.
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Charlotte Jones
I have to publicly eat my words. After being completely skeptical about Claimyr, I decided to try it because I was desperate to talk to someone at the IRS about my HSA reporting questions. The service actually worked exactly as described - I got a call back in about 20 minutes connecting me directly to an IRS agent. The agent confirmed that I didn't need to pay extra just to file Form 8889 for my HSA contributions, and suggested using the IRS Free File program where several providers will handle HSA forms at no cost if your income is under $73,000. For those with higher income, she recommended FreeTaxUSA which handles HSA forms without charging premium fees. Definitely saved me hours of frustration and helped me avoid paying that unnecessary TaxAct fee!
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Lucas Bey
Has anyone tried H&R Block for HSA contributions? I'm wondering if they charge extra for Form 8889 too or if it's included in their basic package.
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Harper Thompson
•I used H&R Block last year with an HSA and they also required an upgrade to their Deluxe version which was around $55 for federal. Not as bad as TaxAct apparently, but still an upsell from their basic/free version.
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Lucas Bey
•Thanks for letting me know about the H&R Block pricing. $55 is still better than $110 but more than I want to pay just for one extra form. Might try FreeTaxUSA or one of the other options mentioned here since my tax situation is pretty simple besides the HSA.
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Caleb Stark
I've been using TurboTax for years and they pull the same trick with HSAs. Started using FreeTaxUSA two years ago and never looked back. They include Form 8889 in their standard package which is completely free for federal filing. You only pay like $15 for state filing which is way cheaper than the $110 TaxAct is trying to charge you. The interface isn't as pretty as TurboTax or TaxAct but it gets the job done and doesn't try to upsell you for every little form.
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Chris King
•Thanks everyone for the suggestions! I'm going to try FreeTaxUSA since so many of you recommended it. Can't believe these companies get away with charging $50+ just to file a simple HSA form. Will report back if I run into any other issues!
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