Stuck on Code 570 Since February - Need Direct IRS Contact Number?

I've been through this exact scenario last year. The 570 code means they've frozen your account temporarily, which happens for various reasons - could be a simple verification or something they need to adjust. I waited 6 weeks with a 570 before getting any movement. The main IRS number is 1-800-829-1040, but good luck getting through - I spent hours on hold and got disconnected multiple times. Have you checked your transcript again recently to see if there are any updates?

The 570 code indicates a Transaction Code (TC) for additional account action pending. Without a corresponding 971 (Notice Issued), it's difficult to determine the specific cause. Have you verified if your Return Transcript and Account Transcript show different information? Sometimes the Account Transcript will contain Transaction Codes that haven't propagated to the Return Transcript yet. Also, did you claim any potentially scrutinized credits like EITC or CTC that might trigger additional verification procedures?

I appreciate all the responses. I've been checking both transcripts regularly and there's absolutely no change. Just the 570 code sitting there with no explanation. I did claim the Child Tax Credit for my two kids, but nothing unusual or complicated. This is my first time dealing with this kind of delay, and it's frustrating that there's no clear communication from the IRS about what's happening with MY money.

The Child Tax Credit could be what's triggering the review. Have you tried calling the IRS Taxpayer Advocate Service at 1-877-777-4778? They're often more accessible than the main line, but still difficult to reach. I was in a similar situation last tax season and ended up using Claimyr (https://www.claimyr.com) to get through to an agent. It's a service that navigates the IRS phone tree for you and calls when an agent is available. I was skeptical at first, but it saved me hours of redial attempts. The agent I reached confirmed my 570 was just a random review and released my refund a week later. Without speaking to someone, you're just left guessing what's happening.

Have you received any mail at all from the IRS? Sometimes they send letters that don't show up as 971 codes right away. I'm sort of concerned that you might have missed something important in the mail that could be delaying your refund even further.

If you want to try reaching them directly, I'd recommend calling on April 16th or 17th. I've found that right after the filing deadline on April 15th, their call volume drops significantly. Last year I called on April 17th at exactly 7:00 AM Eastern time and got through in about 25 minutes. The general number (1-800-829-1040) works, but select options for "questions about a form you filed" rather than "refund status" - the wait times are usually shorter.

According to Internal Revenue Manual 21.5.6, a TC 570 without a corresponding 971 often indicates an automated review process that doesn't necessarily generate immediate correspondence. The IRS is legally required to process returns within 45 days to avoid paying interest (IRC 6611), but this doesn't apply when additional verification is needed. If you filed with the Child Tax Credit, your return is subject to the PATH Act verification requirements, which can add substantial processing time without notification. The lack of a 971 code actually suggests this is a systematic delay rather than an issue requiring human intervention.

I've been dealing with the IRS for nearly 20 years, and here's what I've learned: persistence pays off. Last year, I had a similar situation with a 570 code. I called the Taxpayer Advocate Service at 1-877-777-4778, pressed 1, then 3, waited for the language options, then pressed 2, then 4. Got through to someone who actually helped! Another trick: call your local IRS office directly instead of the national number. Google "IRS office near me" and you might find a direct line that fewer people are calling.