Stuck on Code 570 Since February - Need Direct IRS Contact Number?

I've been through this exact scenario last year. The 570 code means they've frozen your account temporarily, which happens for various reasons - could be a simple verification or something they need to adjust. I waited 6 weeks with a 570 before getting any movement. The main IRS number is 1-800-829-1040, but good luck getting through - I spent hours on hold and got disconnected multiple times. Have you checked your transcript again recently to see if there are any updates?

The 570 code indicates a Transaction Code (TC) for additional account action pending. Without a corresponding 971 (Notice Issued), it's difficult to determine the specific cause. Have you verified if your Return Transcript and Account Transcript show different information? Sometimes the Account Transcript will contain Transaction Codes that haven't propagated to the Return Transcript yet. Also, did you claim any potentially scrutinized credits like EITC or CTC that might trigger additional verification procedures?

I appreciate all the responses. I've been checking both transcripts regularly and there's absolutely no change. Just the 570 code sitting there with no explanation. I did claim the Child Tax Credit for my two kids, but nothing unusual or complicated. This is my first time dealing with this kind of delay, and it's frustrating that there's no clear communication from the IRS about what's happening with MY money.

The Child Tax Credit could be what's triggering the review. Have you tried calling the IRS Taxpayer Advocate Service at 1-877-777-4778? They're often more accessible than the main line, but still difficult to reach. I was in a similar situation last tax season and ended up using Claimyr (https://www.claimyr.com) to get through to an agent. It's a service that navigates the IRS phone tree for you and calls when an agent is available. I was skeptical at first, but it saved me hours of redial attempts. The agent I reached confirmed my 570 was just a random review and released my refund a week later. Without speaking to someone, you're just left guessing what's happening.

Have you received any mail at all from the IRS? Sometimes they send letters that don't show up as 971 codes right away. I'm sort of concerned that you might have missed something important in the mail that could be delaying your refund even further.

If you want to try reaching them directly, I'd recommend calling on April 16th or 17th. I've found that right after the filing deadline on April 15th, their call volume drops significantly. Last year I called on April 17th at exactly 7:00 AM Eastern time and got through in about 25 minutes. The general number (1-800-829-1040) works, but select options for "questions about a form you filed" rather than "refund status" - the wait times are usually shorter.

According to Internal Revenue Manual 21.5.6, a TC 570 without a corresponding 971 often indicates an automated review process that doesn't necessarily generate immediate correspondence. The IRS is legally required to process returns within 45 days to avoid paying interest (IRC 6611), but this doesn't apply when additional verification is needed. If you filed with the Child Tax Credit, your return is subject to the PATH Act verification requirements, which can add substantial processing time without notification. The lack of a 971 code actually suggests this is a systematic delay rather than an issue requiring human intervention.

I've been dealing with the IRS for nearly 20 years, and here's what I've learned: persistence pays off. Last year, I had a similar situation with a 570 code. I called the Taxpayer Advocate Service at 1-877-777-4778, pressed 1, then 3, waited for the language options, then pressed 2, then 4. Got through to someone who actually helped! Another trick: call your local IRS office directly instead of the national number. Google "IRS office near me" and you might find a direct line that fewer people are calling.

I'm going through the exact same thing right now - filed in early February and still stuck with just the 570 code. No 971, no letters, nothing. It's incredibly frustrating because you can't plan anything when you don't know if your refund is coming in a week or three months. I've tried calling the main number multiple times but keep getting disconnected after waiting for hours. The uncertainty is honestly the worst part - I just want to know what's happening with my return. Has anyone had success with actually getting a timeline from an agent when they do get through?

I've been dealing with a 570 code since late February too, and after reading through all these responses, I'm realizing there might be more we can do than just wait. The suggestion about checking both the Return Transcript AND Account Transcript separately is something I hadn't thought of - I've only been looking at one. Also, the tip about calling right after tax day when volume drops makes total sense. What's really helpful here is seeing that most people eventually got resolution, even if it took longer than expected. For those still waiting, has anyone tried submitting Form 911 (Request for Taxpayer Advocate Service) if it's been over 30 days? That might be another avenue to explore when phone calls aren't working.

I'm in a similar situation - filed February 18th and have been stuck with just a 570 code for weeks now. What's really frustrating is the complete lack of transparency from the IRS about what's actually happening. After reading through everyone's experiences here, I'm going to try a few things: first, checking both my Return and Account transcripts separately (thanks for that tip!), and second, trying the local IRS office route instead of the main number. The Form 911 option also sounds promising if I hit the 30-day mark with no progress. It's somewhat reassuring to see that most people eventually get their issues resolved, even though the waiting period seems completely random. Has anyone noticed if there are certain days of the week that work better for getting through to an agent?

I've been stuck with a 570 code since February 25th, so I completely understand your frustration! Reading through all these responses has been incredibly helpful - there are so many strategies I hadn't considered. The distinction between Return and Account transcripts is something I definitely need to check, and I'm definitely going to try calling my local IRS office instead of that nightmare main number. What really gives me hope is seeing that virtually everyone here eventually got their refund, even though the timelines seem completely unpredictable. I'm also planning to file Form 911 if I don't see movement by next week - it sounds like the Taxpayer Advocate Service might actually be more responsive than regular customer service. The timing tips about calling Tuesday/Wednesday mornings at 7 AM are gold too. Has anyone had luck getting their 570 resolved without having to verify anything additional, or does it usually require some kind of action on our part?

I've been dealing with a similar 570 code situation since filing in mid-February, and this thread has been incredibly informative! Based on everyone's experiences, it seems like there are several key strategies worth trying: 1) Check both Return AND Account transcripts separately (I had no idea they could show different information), 2) Try calling local IRS offices instead of the main number, 3) Call Tuesday/Wednesday mornings right at 7 AM Eastern, and 4) Consider Form 911 after 30+ days of no progress. What's really reassuring is seeing that almost everyone eventually gets their refund resolved, even though the timeline seems completely random. The Child Tax Credit appears to be a common trigger for these delays, which explains why so many of us are in the same boat. For those still waiting, I think the key takeaway is that persistence and trying multiple approaches is better than just sitting and waiting. Thanks to everyone for sharing their specific experiences and contact strategies!

I'm in exactly the same situation - filed February 8th and have been stuck with just a 570 code ever since. Reading through everyone's experiences here has been both reassuring and frustrating at the same time. It's clear that the IRS system is overwhelmed and their communication is basically non-existent. I'm going to try several of the strategies mentioned: checking both transcript types separately, calling my local office instead of that useless main number, and definitely filing Form 911 since I'm well past the 30-day mark. What really bothers me is that we're all dealing with OUR money being held up with zero explanation. The fact that Child Tax Credit seems to be triggering most of these delays suggests this is a systematic issue, not individual problems. Has anyone tried contacting their congressional representative's office? Sometimes they can help cut through bureaucratic delays when taxpayer advocate services are also backed up.

I've been following this thread closely as someone who's dealt with similar IRS delays, and I want to add a few practical tips that might help everyone still waiting. First, if you're going to try the local IRS office route, call them around 2-3 PM on weekdays - I've found their afternoon hours are less busy than mornings when everyone tries the "7 AM strategy." Second, when you do get through to an agent (whether local or national), ask them to add a "taxpayer contact" note to your account - this sometimes helps prioritize your case for review. Third, if you have access to a tax professional (CPA, enrolled agent), they can often get through to the practitioner priority line faster than individual taxpayers can reach regular customer service. The congressional representative suggestion is excellent too - most offices have staff specifically trained to handle IRS issues. What's most important is not to panic - these 570 delays, while incredibly frustrating, almost always resolve eventually. The key is trying multiple approaches simultaneously rather than waiting passively.

I've been stuck with a 570 code since February 20th, and this thread has been more helpful than hours of searching the IRS website! After reading everyone's experiences, I'm realizing I need to be way more proactive. I've only been checking my account transcript sporadically, but it sounds like I should be monitoring both transcript types weekly for any changes. The local IRS office strategy is definitely something I'm going to try - I had no idea that was even an option. What's really encouraging is seeing that virtually everyone here eventually got their refund, even though the wait times seem totally random. I'm also planning to document all my attempts moving forward in case I need to escalate to Form 911 or contact my representative's office. One question for those who've been through this - when your 570 finally cleared, did you get any advance notice through transcript updates, or did the refund just appear suddenly? Trying to figure out if there are any warning signs to watch for that resolution is coming soon.

I've been stuck with a 570 code since February 16th, and reading through all these experiences has been both helpful and validating - at least I know I'm not alone in this nightmare! What strikes me most is how much more useful information is in this thread than anything available through official IRS channels. I'm definitely going to try the multi-pronged approach several of you have suggested: checking both transcript types weekly, calling my local IRS office during afternoon hours instead of the main number, and preparing to file Form 911 since I'm well past 30 days. The tip about asking agents to add a "taxpayer contact" note is brilliant - I never would have known to do that. It's frustrating that we have to become IRS experts just to get basic information about our own returns, but I appreciate everyone sharing their specific strategies and timelines. For those still waiting like me, it's reassuring to know that virtually everyone eventually gets resolution, even if the process is completely unpredictable.