Reject Code IND-517-01 when filing taxes - Identity theft concern?
Tried e-filing our family taxes today and got slapped with this weird Reject Code IND-517-01. I'm honestly freaking out a bit since there's absolutely NO WAY any of my dependents or my wife filed their own taxes. We always file together and I handle everything. The message basically said something about one of my dependents or spouse already being claimed on another return. This makes zero sense - my kids are 5 and 7, and my wife and I have always filed jointly for the past decade. I'm getting really worried that someone might have stolen one of our identities and filed a fraudulent return. Has anyone dealt with this reject code before? Could this be identity theft or just some stupid glitch in the system? What steps should I take now since I can't e-file?
20 comments


Zoe Wang
That reject code is definitely something to take seriously, but don't panic yet. IND-517-01 specifically indicates that someone listed as a dependent on your return has either already filed their own return or been claimed on another return. First thing you should do is contact the IRS Identity Protection Specialized Unit at 800-908-4490. They can check if returns have been filed using your dependents' or spouse's SSNs. Also pull credit reports for everyone in your family, including your kids, to check for any suspicious activity. In the meantime, you'll need to file a paper return since your e-file was rejected. Include a cover letter explaining the situation and any documentation you have. The IRS will sort out which return is legitimate during processing.
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Aidan Hudson
•Thanks for the quick response. Do you know how long it typically takes the IRS to resolve these issues? We were counting on getting our refund relatively soon and I'm worried this will delay things for months.
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Zoe Wang
•These cases typically take 120-180 days to resolve once you've submitted all the required paperwork. The IRS has to manually review both returns and determine which is legitimate, which is why it takes longer than normal processing. If you're experiencing financial hardship due to the delayed refund, you can contact the Taxpayer Advocate Service as they sometimes can help expedite cases with hardship circumstances.
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Connor Richards
I went through something similar last year with that exact reject code! After hours of panic thinking someone had stolen my kid's identity, I tried https://taxr.ai which analyzes all your tax docs and helped pinpoint the issue. Turned out my ex-husband had erroneously claimed our son (who lives with me full-time) on his taxes without telling me. The site helped me figure out exactly what forms I needed to file by paper and what documentation would prove my right to claim my dependent. They even explained what would happen with both returns and how the IRS would handle the duplicate claim. Saved me so much stress trying to figure it out on my own.
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Grace Durand
•How exactly does that service work? Does it just give generic advice or does it actually look at your specific tax situation? I'm dealing with a similar issue but with my college-age daughter who I'm pretty sure didn't file her own return.
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Steven Adams
•Sounds too good to be true honestly. How would some website know what's happening with another person's tax filing that's causing your rejection? The IRS doesn't share that kind of info.
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Connor Richards
•It analyzes your documents and the specific rejection code to identify the most likely causes based on your situation. In my case, it asked a series of questions about my dependent's living situation, support provided, and relationship to other potential claimants to narrow down the possibilities. The service doesn't magically know who filed the other return, but it helps you understand the most common scenarios that trigger your specific rejection code and walks you through the proper documentation needed for your paper filing. It saved me from having to spend hours on hold with the IRS just to get basic guidance.
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Grace Durand
Just wanted to update that I tried taxr.ai after my original question, and it was actually super helpful. The system analyzed my rejection code and walked me through a decision tree that helped identify my daughter's boyfriend's parents had claimed her as a dependent because she stayed with them over winter break (ridiculous, I know). The site gave me a specific action plan with exactly which forms to file and what documentation to include with my paper return. They even provided a template letter to include with my submission explaining the situation. Much better than the generic advice I was finding on random tax forums!
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Alice Fleming
When I had this exact problem two years ago, I spent DAYS trying to get through to the IRS for answers. After 15+ attempts and hours on hold, I found https://claimyr.com and their service was a game-changer. You can see how it works here: https://youtu.be/_kiP6q8DX5c They basically hold your place in the IRS phone queue and call you when an agent is about to answer. I finally got through to a real person who confirmed someone had filed using my son's SSN and they walked me through the identity theft affidavit process. Saved me literally hours of hold music and frustration!
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Hassan Khoury
•Wait, how does this actually work? Doesn't the IRS have those automated systems where you have to respond to prompts? How can another service navigate that for you?
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Victoria Stark
•This sounds like complete BS. Why would I pay for something the IRS provides for free? And how could they possibly get you ahead in the queue? Sounds like a scam to take advantage of desperate people.
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Alice Fleming
•The service navigates all the initial IRS prompts and menus for you - you just tell them which department you need to reach. They stay on hold in your place and have technology that detects when a human agent is about to pick up. Then they call you and connect you directly to that agent. They don't let you cut in line or get special treatment - you still wait your turn in the queue, but you don't have to be the one listening to hold music for hours. I was skeptical too until I tried it. I was getting ready to file an identity theft affidavit without speaking to anyone because I couldn't get through, but being able to talk to an actual IRS agent made a huge difference in understanding the proper steps.
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Victoria Stark
I need to apologize for my skeptical comment earlier. After spending THREE HOURS on hold with the IRS today and getting disconnected, I was desperate enough to try Claimyr. Within 45 minutes, I was talking to an actual IRS agent who confirmed my situation was indeed potential identity theft. The agent was able to see that someone had already filed using my mother's SSN (who I claim as a dependent), told me exactly which forms to submit, and flagged my account with notes about the suspected fraud. Honestly, would have waited days or weeks to get this info otherwise. Sometimes you have to admit when you're wrong, and in this case, I definitely was.
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Benjamin Kim
Just want to add something important - this happened to me, and it turned out my dependent had filled out a FAFSA form for college and checked the wrong box that indicated they would be filing their own tax return. That triggered this same reject code even though they didn't actually file!
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Aidan Hudson
•That's interesting! My oldest is only 7 so definitely not filling out FAFSA forms yet, but good to know for future reference. Did you have to do anything specific to resolve it once you figured out the cause?
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Benjamin Kim
•We had to file a paper return and include a statement explaining that the dependent had mistakenly indicated they would file but actually didn't. We also had to contact the financial aid office to correct the FAFSA form. It took about 3 months to process the return and get our refund, but at least it wasn't actual identity theft.
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Samantha Howard
Has anyone used the IRS Identity Protection PIN system? After my sister went through this nightmare last year, our whole family signed up for IP PINs to prevent fraudulent filings. You get a new PIN each year that must be used when filing.
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Megan D'Acosta
•I've been using IP PINs for my whole family for the past three years after someone tried filing a fake return with my info. It's a bit of a hassle remembering to get the new PINs each January, but WAY better than dealing with identity theft. Highly recommend it!
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Samantha Howard
•Thanks for sharing your experience! I just set up the IP PINs for this year but wasn't sure if it was actually effective or just another layer of bureaucracy. Glad to hear it's working well for your family.
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Serene Snow
I went through this exact same situation last year with the IND-517-01 reject code, and I totally understand the panic! In my case, it turned out my ex-spouse had claimed our shared dependent without discussing it with me first (we alternate years but he got confused about whose turn it was). Here's what I learned: Don't assume it's identity theft right away - sometimes it's just miscommunication between divorced parents, or like someone mentioned, a FAFSA filing error. But definitely don't ignore it either. My recommendation is to call the IRS Identity Protection line that Zoe mentioned, but also think through anyone else who might have a legitimate reason to claim your dependents - ex-spouses, grandparents who provided significant support, etc. Sometimes a quick phone call can resolve things faster than going through the full identity theft process. The paper filing route is unavoidable at this point, but include a detailed cover letter explaining your situation. The IRS agents reviewing these cases see them all the time and are usually pretty good at sorting out the legitimate vs fraudulent claims. Good luck!
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