Refund Amount Less Than Expected - How to Find Out Why?
I received my tax refund today but noticed a discrepancy that concerns me: • Expected refund amount: $1,874 (according to my tax filing software) • Actual deposit received: $1,632 • Difference: $242 missing I did not receive any notification about adjustments or changes. My tax situation is somewhat complex as I worked in both US and Canada during 2023. • Filed: March 10, 2024 • Received deposit: April 16, 2024 • No letters or notices received • Cannot see any explanation on IRS website How can I determine why my refund was reduced? Is there a specific form I need to request? Will I receive an explanation letter later?
10 comments


Rhett Bowman
This happened to me last year too. When your refund is adjusted, the IRS is supposed to send a notice explaining why, but these often arrive 2-3 weeks AFTER your deposit. The most common reasons for adjustments include: 1. Math error corrections 2. Estimated tax payment discrepancies 3. Tax credits that were reduced or disallowed 4. Offsets for other government debts 5. Withholding amounts that didn't match W-2s International income situations like yours often trigger additional review. Back in 2021, I had income from the UK and my refund was adjusted because of foreign tax credit calculations.
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Abigail Patel
•Do you know if they'll at least tell me why?? I'm counting on every dollar right now and this feels so unfair that they can just take money without explaining immediately. I need that $242!
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Danielle Campbell
On February 3rd last year, I had the exact same issue! My refund was supposed to be $3,450 but I only got $2,973. I was completely confused until March 1st when I finally received a notice explaining they had adjusted my foreign income tax credit. I had no idea the calculations were so complicated! The timing is really frustrating - they take your money first, then explain weeks later. I remember checking my mailbox every day waiting for that explanation letter.
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Daniel White
Let me break this down into steps you can take: 1. First, check if you can view your tax account transcript online at IRS.gov - this often shows adjustment codes 2. Next, look for any pending notices in your online account 3. If you can't find information online, you'll need to call the IRS directly Calling the IRS is honestly the most direct way to get answers, but the wait times are brutal this time of year. I've had success using Claimyr (https://www.claimyr.com) to connect with an IRS agent quickly. They'll call the IRS for you and then connect you once they reach an agent. Saved me hours of hold time when I needed to resolve a similar adjustment issue. The agent can tell you exactly why your refund was reduced before the letter arrives.
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Nolan Carter
I went through this exact situation with international income. I called the IRS and discovered they had reduced my Foreign Earned Income Exclusion because of a calculation error I made. The agent was actually really helpful and explained exactly what happened. Once I understood the issue, I realized the adjustment was correct. The peace of mind from knowing why was worth the hassle of calling. I was stressing about it for days before I got through to someone!
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Natalia Stone
When my refund came in short by $178 (every dollar counts in this economy, am I right? 😅), I spent days trying to figure out why. The IRS transcript was complete gibberish to me with all those codes. Finally tried https://taxr.ai which explained every code on my transcript in plain English. Turns out I had a math error on line 28 that I totally missed. The tool showed exactly which adjustment code caused my reduced refund - saved me from a 3-hour hold with the IRS just to get the same info. Not saying the IRS is trying to be confusing on purpose but... *gestures broadly at the tax code*
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Tasia Synder
I believe you might also want to check if there were any offsets. Sometimes refunds are reduced to pay past-due federal debts, state income tax, child support, or student loans. If this is the case, you should receive a notice from the Bureau of the Fiscal Service, not the IRS directly. I'm not saying this is definitely what happened, but it's worth considering if you have any outstanding government debts that might qualify for the Treasury Offset Program.
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Selena Bautista
The IRS absolutely must send you a CP12 notice explaining any math adjustments. If it's an offset for debt, you'll get a BFS notice instead. This is legally required. The problem is these notices are typically mailed 2-4 weeks AFTER they adjust your refund. It's a ridiculous system. If you filed with international income using Form 1116 (Foreign Tax Credit) or Form 2555 (Foreign Earned Income), there's a high chance they adjusted your calculations. These forms have some of the highest error rates according to IRS statistics.
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Nathaniel Mikhaylov
I feel your frustration! The $242 difference is significant and you deserve to know why it happened. Based on your international work situation, here are the most likely scenarios: **Most probable causes for your adjustment:** • Foreign Tax Credit miscalculations (Form 1116 errors are very common) • Foreign Earned Income Exclusion issues if you used Form 2555 • Currency conversion rate differences between what you calculated vs. IRS rates • Withholding discrepancies between US and Canadian employers **What you should do RIGHT NOW:** 1. Log into your IRS online account and check your transcript - look for adjustment codes 2. Don't wait for the mail - call the IRS directly at (800) 829-1040 early morning for shorter wait times 3. Have your Social Security number and exact filing amounts ready when you call The agent can tell you the specific reason code immediately over the phone. With international income involved, these adjustments often involve complex calculations that software sometimes gets wrong. The good news is that if it was genuinely an error on their part, you can file an amended return to get your money back. You WILL receive a written explanation (CP12 notice), but it could take another 2-3 weeks to arrive. Don't let them keep your $242 without an explanation!
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TechNinja
•This is incredibly helpful, thank you! I'm definitely going to try calling first thing tomorrow morning. I did use Form 1116 for foreign tax credits from my Canadian employment, so that's probably exactly where the issue is. The currency conversion angle makes total sense too - I used the rates from December 31st but maybe the IRS uses different dates? One quick question: when you say "exact filing amounts ready" - do you mean my AGI and refund amount, or should I have my whole return pulled up? I want to make sure I have everything the agent might ask for so I don't waste the call after finally getting through! Really appreciate you taking the time to break this down so clearly. It's frustrating that we have to do detective work to find out why our own money was adjusted, but at least now I have a game plan.
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