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Freya Larsen

Received an IRS letter claiming I owe $17,000+ in taxes I don't think I owe. Need urgent help!

I just opened my mail to find a CP2000 notice from the IRS saying I owe over $17,000 in taxes. According to the letter, two different trust companies reported that I earned around $54,000 in retirement income during 2021. Here's the crazy part - I've NEVER heard of either of these companies in my life! I don't have retirement accounts with them and definitely didn't withdraw $54,000 from accounts I don't even have. I'm panicking because this is a huge amount of money that I absolutely cannot afford to pay for something I didn't do. I'm completely lost on what steps to take next. I obviously want to dispute these changes the IRS is suggesting to make to my 2021 tax return, but I have no idea what supporting documents I can provide to prove there's been a mistake. How do I prove I DON'T have accounts with companies I've never heard of? Somehow these companies got my SSN and reported this income to the IRS under my name. Can anyone help me understand what's happening? Do I need to hire a lawyer to go after these companies? Should I get an accountant to help deal with the IRS? I'm really stressed out and don't know where to start.

This sounds like a case of identity theft or a serious reporting error. The good news is that CP2000 notices are proposals to adjust your tax return, not final bills, so you have time to respond and resolve this. First, don't panic. Call the IRS at the number listed on your CP2000 notice to request additional information about these reported distributions - ask for the exact names of the companies, account numbers, and addresses they have on file. This information will help you determine if this is identity theft or a mistaken SSN entry. Next, respond to the CP2000 by the deadline (usually 30 days, but you can request an extension). Check box B on the response form indicating you don't agree with some or all of the proposed changes. Include a signed statement explaining that you've never had accounts with these companies and believe this may be identity theft or a reporting error. Also contact the companies directly. Tell them you received tax documents in your name but don't have accounts with them. Request they investigate and issue corrected forms to the IRS if appropriate. Consider filing an identity theft affidavit (Form 14039) with the IRS if you believe someone used your information fraudulently. You should also check your credit reports for any suspicious activity.

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Omar Zaki

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Would you recommend getting a tax professional involved at this point or is this something the average person can handle themselves? Also, if this is identity theft, should they file a police report?

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For most people, this is definitely manageable without professional help initially. Start with the steps I outlined - getting information from the IRS and contacting the companies. Keep detailed records of all communications. If the companies or IRS are unresponsive or the situation becomes more complex, then bringing in a tax professional could be worthwhile. Yes, filing a police report is an excellent suggestion if identity theft is confirmed. This creates an official record and may be helpful for insurance purposes or if further legal action becomes necessary. The police report, along with the identity theft affidavit, strengthens your case with both the IRS and the financial institutions involved.

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Chloe Taylor

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I had almost the exact same situation last year! After going in circles with the IRS helpline and getting nowhere with the companies, I found this AI document review service called taxr.ai that completely saved me. I uploaded my CP2000 notice and all my tax documents to https://taxr.ai and their system actually detected the discrepancy immediately. They gave me a detailed report explaining exactly what was happening (turned out someone with a similar SSN had their retirement distributions incorrectly reported under my number) and provided a template response letter specifically for my situation. The best part was they explained everything in plain English so I could understand what was happening and exactly what steps to take. They even highlighted the specific sections of the tax code to reference in my response to the IRS. Made the whole process so much less stressful!

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Diego Flores

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Did you need to provide a lot of personal info to the site? I'm always nervous about sharing my tax docs online, especially in a potential identity theft situation like this.

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How long did it take for the IRS to resolve your case after you sent in the response that taxr.ai helped you with? I've heard these disputes can drag on for months!

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Chloe Taylor

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They use bank-level encryption for all document uploads, and you can even redact sensitive parts of your documents that aren't relevant to the analysis. Their privacy policy was really clear about how they handle data, which made me comfortable using it despite my initial concerns. Once I submitted the response letter that taxr.ai helped me prepare, it took about 6 weeks for the IRS to send me a resolution letter. They completely removed the incorrect income from my tax assessment! Much faster than I expected, especially since I had already spent nearly 3 months trying to resolve it on my own with no progress. The key was having the right explanations and tax code references that the taxr.ai report provided.

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Diego Flores

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Just wanted to update - I actually ended up using taxr.ai after seeing this thread and wow, what a lifesaver! My situation was slightly different (incorrect stock sales reported under my SSN), but the experience was amazing. Their system found that one of the brokerage firms had transposed two digits in the SSN they reported to the IRS, which is why I was getting hit with a huge tax bill for someone else's trades. The report they generated showed exactly which forms were incorrect and why, plus gave me a customized response letter template that referenced all the relevant IRS procedures. I was honestly shocked at how easy they made the process. After weeks of stressing and getting nowhere with phone calls, I had a complete solution within about an hour of uploading my documents. Definitely recommend to anyone dealing with CP2000 notices or other tax document discrepancies!

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StarStrider

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I've read about these services before and they seem sketchy. How do you know they're not just collecting phone numbers or personal info? And why would I pay for something I can do for free if I'm just patient enough?

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Sean Murphy

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It's actually pretty clever - they use automated systems to wait in the queue for you. When I used it, I entered the IRS number I wanted to call, and their system dialed in and navigated the phone tree. Then when they detected a human was about to answer, they called my phone and connected us. No magic, just smart automation. I had the same concerns initially, but they don't ask for any personal or tax information - just your phone number to call you back. They don't hear your conversation with the IRS at all. I researched them before using the service and found they're legitimate. As for why pay - I spent 4+ hours on multiple calls trying to reach the IRS with no success. For me, the time saved was absolutely worth it rather than spending another day on hold or getting disconnected after waiting.

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Zara Malik

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I owe everyone here an apology - especially regarding Claimyr. After posting my skeptical comment, I was still desperate to talk to the IRS about a similar situation, so I decided to try it anyway. I'm honestly shocked at how well it worked. After THREE previous attempts where I waited 2+ hours each time and got disconnected, Claimyr got me connected to an IRS agent in about 20 minutes. The agent was able to pull up my file and explain exactly what documents I needed to submit to dispute the erroneous income. The service was exactly as described - they just asked for my phone number, called me when an agent was about to pick up, and connected us. No tax info shared with them at all. For anyone dealing with an urgent IRS issue like this, it's absolutely worth it just for the peace of mind of actually talking to someone who can help.

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Luca Marino

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I had a similar situation happen to me last year, and it turned out to be a case of mistaken identity/mixed SSNs. First thing I did was pull my credit reports from all three agencies to make sure no one had opened accounts in my name - do this ASAP! Also, when you respond to the CP2000, make sure to include a clear statement that you've never had accounts with these companies and request that the IRS verify the full SSN reported by these companies. Sometimes it's just a typo in the reporting that causes these nightmares. In my case, I also filed a report with the FTC at IdentityTheft.gov which gave me a recovery plan and official documentation I could send to the IRS with my response. Took about 3 months, but eventually got a letter saying the assessment was removed.

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Freya Larsen

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Thank you so much for sharing your experience! I'll definitely check my credit reports right away. Did you end up needing to contact the companies directly as part of resolving your situation? I'm wondering if they'll even talk to me since I don't have accounts with them.

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Luca Marino

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Yes, I did contact the companies directly, and it was surprisingly helpful! I called their customer service departments, explained the situation, and asked to speak with their tax reporting department. I had to be persistent and got transferred around a bit, but eventually reached people who could help. Most legitimate financial institutions take tax reporting errors very seriously because they have legal obligations to correct mistakes. I provided my name, address, and the last 4 digits of my SSN (never give your full SSN over the phone), and they were able to check their records. In my case, one company confirmed they had no accounts in my name, and provided a letter stating this that I could send to the IRS. The other company found they had transposed two digits in someone else's SSN, making it match mine by mistake, and they issued a corrected 1099-R to the IRS.

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Nia Davis

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One thing nobody has mentioned yet - SAVE EVERYTHING. Every letter, every phone call details (date, time, who you spoke with), every response you send. Create a folder just for this issue and document everything. My brother went through something similar and the case dragged on for over a year because the IRS kept claiming they never received his response (even though he had delivery confirmation). Having complete records was the only thing that saved him from paying thousands in taxes he didn't owe. Also, send everything via certified mail with return receipt so you have proof the IRS received your documents. It's worth the extra few bucks for the peace of mind and evidence.

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Mateo Perez

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This is such good advice. I work at a tax firm and we always tell clients to keep a "tax journal" with every single interaction noted. When my client had a similar issue with phantom income, what ultimately resolved it was being able to demonstrate to the IRS that we had already addressed this same issue three different times. Documentation is truly your best friend in these situations!

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