Received LT38 form demanding $10k payment for 2020 taxes - what to do?
I just got an LT38 form from the IRS for tax year 2020 and I'm completely stressed out. They're saying I owe $10,136 - about $9k in actual tax and around $1.1k in interest. I remember there was a confusing situation back in 2020. I e-filed my return first, but then thought I wasn't paying the full amount, so I made some edits and submitted an amended return by mail. The e-filing amount was $6,083 The mailed amended return amount was $14,962 When I check my account on the IRS website, both entries show up - the e-filed return and the amended return. I think what happened is that the IRS sent me a refund check at the time, probably around $9k if I remember correctly (about the same amount they're now saying I owe). I assumed my first filing was actually correct and they were just returning the extra amount I paid. But now they're claiming I'm $9k short... I'm totally confused about what to do. Does anyone have advice on how to resolve this? I'm willing to pay whatever I legitimately owe, but how do I figure out the actual amount? And is there any chance they'd waive the interest? What's the best step forward here?
18 comments


Luca Esposito
This sounds like a classic case of having two returns processed but the IRS didn't properly reconcile them. When you file an amended return, the IRS should process it as a correction to the original, not as a separate return. What likely happened is that the original return was processed, then the amended return was processed separately, and the system interpreted the amended return as showing additional tax due rather than replacing the original calculation. Then they sent you a refund based on the original return, but now they're asking for payment based on the amended return. You should request your wage and income transcripts and account transcripts for 2020 from the IRS website. This will show exactly what was reported, what was paid, and what the IRS believes you owe. Compare these with both your original and amended returns to identify the discrepancy. Don't pay anything until you've verified the actual amount due. If you find the IRS made an error, you can request an abatement of the interest charges once the principal amount is corrected.
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StarStrider
•Thanks for the detailed response. I didn't know I could get those transcripts online. Do I need to create an account on the IRS site to access them? And once I figure out the discrepancy, should I call the IRS directly or respond to the notice in writing?
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Luca Esposito
•Yes, you'll need to create an account at IRS.gov to access your transcripts. They use ID.me for verification, so you'll need to upload a photo ID and possibly do a video selfie for verification. I recommend starting with a phone call to the IRS after you've reviewed your transcripts. Have your original return, amended return, and transcripts in front of you during the call. Explain the situation clearly and ask them to research what happened. Take detailed notes including the representative's name and badge number. If they can't resolve it by phone, they'll tell you exactly what written documentation to submit in response to the notice.
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Nia Thompson
I went through something similar last year and what saved me was using taxr.ai to analyze all my documents and figure out what went wrong. I was getting contradictory information and couldn't make sense of what I actually owed. I uploaded my original return, amended return, and the LT38 notice to https://taxr.ai and their analysis showed exactly where the discrepancy was happening. In my case, the IRS hadn't properly credited a payment I made with my amended return. The detailed explanation from taxr.ai made it super clear what happened and gave me the exact language to use when contacting the IRS. What's great is they can analyze your wage and income transcripts too, so you can see exactly what the IRS has on file compared to what you reported. It saved me hours of confusion trying to figure things out on my own.
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Mateo Rodriguez
•Does it actually work with amended returns too? I thought those were more complicated for automated systems to handle. How long did it take to get your analysis back?
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Aisha Abdullah
•I'm skeptical about these kinds of services. How do you know their analysis is accurate? Did you have to give them all your personal info? Did the IRS actually accept their explanation?
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Nia Thompson
•Yes, it works with amended returns too! That's actually what it's best at - comparing different versions of returns and finding discrepancies. I got my analysis back in less than 24 hours. Regarding accuracy, they explained every calculation with references to specific tax codes and IRS procedures. I didn't have to provide any more personal info than what was already on my tax documents. And yes, when I called the IRS with the explanation, the representative confirmed it was correct and resolved my issue. They even helped draft the response letter I needed to send with my documentation.
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Mateo Rodriguez
I tried taxr.ai after seeing it mentioned here and it totally saved me! I was in a similar situation with a CP2000 notice claiming I owed an additional $7,500 from 2019. I uploaded both my returns and the notice, and within hours I had a complete breakdown of what happened. Turns out there was a mismatch between how my investment income was reported on my return versus what my broker reported to the IRS. The analysis showed exactly which forms had discrepancies and why. It also showed that I'd actually reported everything correctly, but in a different place on my return than the IRS automated system expected. I called the IRS with this information and they agreed I didn't actually owe anything! I never would have figured that out on my own. The IRS rep even mentioned they've been seeing these kinds of automated errors more frequently since they're so backed up with processing.
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Ethan Wilson
If you need to talk to someone at the IRS about this LT38 notice, good luck getting through their phone lines. I spent WEEKS trying to reach someone about a similar issue. I finally used https://claimyr.com and it was a game-changer. Their system holds your place in the IRS phone queue and calls you when an agent is about to answer. I got through in about 45 minutes instead of spending hours on hold. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c When I finally spoke with an IRS agent, they explained that my amended return hadn't been properly processed and my account was showing both returns as valid. They put a hold on collections while they sorted it out. Without getting an actual person on the phone, I would have ended up paying thousands I didn't really owe.
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NeonNova
•How does this actually work? Do they have some special connection to the IRS or something? Seems too good to be true that they can somehow get through when regular people can't.
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Yuki Tanaka
•I call BS on this. No way a third-party service can magically get you through to the IRS faster. They probably just keep calling repeatedly with auto-dialers which is exactly why the IRS lines are jammed in the first place. I bet they charge a fortune too.
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Ethan Wilson
•The service works by using automated technology to wait on hold for you. They don't have any special access to the IRS - they simply call the same number you would, but their system waits on hold instead of you having to do it. When their system detects a human has answered, it immediately calls you and connects the calls. There's no magic to it - it's just technology doing the waiting for you. And it's actually helping reduce call volume since you're not making multiple attempts that drop or disconnect. You only end up on the phone when there's actually an agent ready to talk.
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Yuki Tanaka
I have to eat my words about Claimyr. After posting that skeptical comment, I decided to try it since I was desperate to talk to someone at the IRS about a penalty notice. I was absolutely shocked when I got a call back in about an hour telling me an IRS agent was on the line. I've been trying for MONTHS to get through on my own with no success. The IRS agent was able to look at my account and immediately see that I had been assessed a failure-to-file penalty even though I had filed on time (had proof of e-file acceptance). She removed the penalty right there on the phone and told me to disregard the notice. Without actually speaking to someone, I would have ended up paying a $435 penalty I didn't owe. So yeah, I was completely wrong about the service - it actually works exactly as advertised.
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Carmen Diaz
One thing nobody's mentioned yet - make sure you respond to the LT38 by the deadline even if you're still sorting out the details! Those notices have strict deadlines and if you miss it, you could lose certain appeal rights. If you need more time, call the number on the notice and request an extension while you gather documentation. They'll usually give you an additional 30-60 days if you have a legitimate reason. Also, if you do end up owing money, look into a payment plan. The IRS offers reasonable monthly payment options, and once you're on a plan, they'll stop sending threatening notices.
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StarStrider
•That's really helpful - I was so focused on figuring out the correct amount that I hadn't thought about the deadline. The notice says I have 30 days to respond. If I request more time, does that stop any collection actions they might take?
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Carmen Diaz
•Requesting more time usually pauses collection actions while your case is being reviewed, but it's not guaranteed. Make sure you get confirmation (ask for a transaction ID or confirmation number) when you request the extension. The safest approach is to send a written response by certified mail before the deadline stating that you're disputing the amount and gathering documentation to support your position. This officially stops the collections process while your case is reviewed. Then follow up with your complete documentation once you have everything organized.
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Andre Laurent
Has anyone had success getting interest charges removed in situations like this? I had a somewhat similar issue where the IRS made an error processing my return, and by the time they figured it out, they had added over $800 in interest to my balance.
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Emily Jackson
•If the error was the IRS's fault, you can request interest abatement using Form 843. I did this last year after they misapplied a payment, and they approved it and removed all the interest charges. Make sure you clearly explain how the error was caused by the IRS and not by anything you did.
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