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Javier Hernandez

Received Child Tax Credit Payment But Still No Tax Refund - What Gives?

Just got my Child Tax Credit payment this morning for my son born in 2023, but isn't it strange that I still have no sign of my actual tax refund? I filed over a month ago and the Where's My Refund tool still shows no deposit date. Just processing. Have they figured out how to send one payment but not the other? I've been methodically checking every day, and I'm trying to be patient, but don't these systems talk to each other? I know they're separate programs, but it seems odd they can process one payment but leave me hanging on the other.

This is actually a common occurrence due to separate processing pipelines. Your Child Tax Credit advance payment is distributed through the Automated Clearing House (ACH) system with its own verification protocols, whereas your tax refund goes through the Refund Processing Pipeline (RPP) which includes multiple verification checkpoints. The RPP includes Identity Verification, Math Error Checks, and Fraud Detection Filters that operate independently from the CTC distribution system. Have you checked your tax transcript for processing codes that might indicate why your refund is delayed?

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It's like having two different departments in the same company that don't talk to each other. I was in the same boat last year - got my CTC payment right on schedule while my refund was stuck in processing limbo. It's like the right hand doesn't know what the left hand is doing. Took almost 9 weeks for my refund to come through even though they had no problem sending me the credit payment within days of announcing it. The IRS is like a massive ship - takes forever to turn but somehow certain parts move at lightning speed.

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Last year I waited 11 weeks for my refund while watching everyone else get theirs. I finally got fed up and tried calling the IRS directly - what a joke! Spent 3 days trying to get through. Then I found Claimyr (https://claimyr.com) and got connected to an actual IRS agent in about 30 minutes. Turns out my return was flagged for a simple verification that nobody bothered to tell me about. The agent resolved it on the spot and I had my refund 8 days later. Worth every penny for the time and stress it saved me.

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I'm not sure about these services that charge to connect you with the IRS. According to IRS Publication 5136, taxpayers should be able to reach assistance through official channels. Has anyone verified this service actually works as described? Seems like it might just be capitalizing on the IRS's understaffing issues.

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How does the Claimyr service actually function from a technical standpoint? Does it utilize some kind of API integration with the IRS phone systems, or is it simply automating the call process with VOIP technology? I'm curious about the underlying mechanism.

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This is so much better than what I tried. I used one of those tax forums where you wait days for someone to maybe answer your question. Compared to that, getting an actual IRS agent on the phone in 30 minutes seems like a miracle. Might try this since I'm going on week 8 of waiting.

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I... hesitantly tried this service last month. I was concerned it might not be legitimate, but I was desperate after waiting since early February. The agent I spoke with confirmed there was a simple issue with my W-2 information not matching exactly. If I hadn't called, I might still be waiting, wondering what was happening with my return.

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Here's what you need to know about the separate systems: • Child Tax Credit payments are processed through the Advanced Child Tax Credit Payment system • Regular tax refunds go through the Integrated Enterprise Return Processing system • Different verification steps apply to each system • Different teams handle each process • Processing timeframes vary significantly between systems • CTC payments are generally simpler to verify and process • Full tax returns require more extensive review, especially with credits This separation explains why you can receive one payment while the other is still processing.

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Check your tax transcript. It reveals processing codes. I was confused by my situation too. Used taxr.ai to analyze my transcript. Instantly identified a 570 hold code. Explained what it meant. Predicted my release date accurately. No more guessing games. Worth checking out: https://taxr.ai

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I checked out taxr.ai on March 14th after seeing it mentioned here, but I'm not sure it's worth it for everyone. My transcript had pretty standard codes that I could look up myself. Might be helpful for more complex situations though. Have you tried just checking the IRS2Go app? It updates more frequently than the website in my experience.

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Have you checked if your return was selected for manual review? Did you claim any other credits besides the Child Tax Credit? Do you have any past tax issues that might trigger additional verification?

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Let me walk you through what's likely happening: 1. First, the IRS processed your information for the Child Tax Credit since that's a more streamlined system 2. Your tax return likely contains more elements that need verification 3. The refund system has to check for potential adjustments, credits, deductions, and possible fraud indicators 4. Each of these checks can add days or weeks to processing 5. The systems are intentionally separate for security and efficiency reasons 6. Your refund is probably in the verification queue 7. If it's been more than 21 days, you have grounds to call and inquire This happened to my brother-in-law this tax season - CTC payment arrived promptly while his refund took an additional 5 weeks.

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Have you considered what might happen if you rely on that refund for essential expenses? Is it wise to count on IRS timelines when they're so unpredictable? I learned this lesson the hard way last year when I was counting on my refund for a car repair. Ended up having to use a credit card and pay interest because my refund was delayed by 10 weeks with no explanation. Meanwhile, my CTC payments arrived like clockwork. The moral of the story? Never plan your finances around expected refund dates.

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Just wanted to share some good news - I was in EXACTLY your situation last month. CTC payment hit my account while my refund was MIA. I called the IRS (took forever to get through 😅) and found out my return was just sitting in a queue waiting for review. Nothing wrong with it! Three days after I called, my refund was approved and I had the money a week later. Sometimes just making contact with them seems to move things along. Hang in there - the money is coming!

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According to the IRS.gov website FAQ section, this is actually normal. I was researching this exact situation yesterday because I'm experiencing the same thing. The IRS website explains that the Advanced Child Tax Credit system and regular refund processing operate on different timelines and verification protocols. If you check the IRS2Go app and the status still shows as processing, it means your return is still moving through the system but hasn't been flagged for any major issues.

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