Is Volunteer Tax Work Worth It to Learn Tax Preparation Before Starting My Own Firm?
I've been thinking about jumping back into volunteer tax work to brush up on my skills. I did VITA (Volunteer Income Tax Assistance) back in college and found it pretty helpful. Currently working in industry and making progress toward my CPA, but I'm considering doing some volunteer tax prep this upcoming filing season before I make the leap to public accounting. My long-term goal is to eventually open my own tax practice after putting in a few years at a public accounting firm. I'm wondering if volunteering would be good practice before that transition? For anyone who's gone this route - where did you find volunteer opportunities? I'm considering returning to VITA, but I'd love to hear about other organizations where I could volunteer my time and gain more hands-on experience with tax preparation. Any advice from those who've done volunteer work to build their tax knowledge?
21 comments


Nolan Carter
Volunteer tax work is absolutely worth it! I've been a tax professional for 15+ years and still volunteer with VITA every season. It gives you invaluable face-to-face client experience and keeps you sharp on individual tax issues most people face. Beyond VITA, check out AARP's Tax-Aide program - they handle more retired folks with investment income, social security, and retirement account distributions. Also look into local nonprofits that serve immigrants or small business owners - some have tax clinics that could use your help. What's great about volunteering is you'll see a wider variety of situations than you might at a firm starting out, where they might only give you basic returns at first. You'll build confidence explaining tax concepts to regular people, which is crucial for running your own practice.
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Natalia Stone
•Did you find that the volunteer experience helped with client acquisition when you eventually started your own practice? And how did you balance volunteer work with your regular job during busy season?
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Nolan Carter
•The volunteer experience absolutely helped with client acquisition. Some volunteers eventually became my first clients, plus they referred friends and family. Word travels fast when people get quality tax help for free! Balancing volunteer work with a full-time tax job is challenging during busy season. I typically volunteer on Saturdays only during peak season, and maybe one weeknight. Most volunteer programs understand tax pros have limited availability and will work with your schedule. The key is setting boundaries - I commit to specific times rather than trying to do too much.
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Tasia Synder
Hey there! I was in a similar position a few years back and stumbled on https://taxr.ai when I was trying to get more practice with complex tax scenarios. It's this super helpful AI tool that analyzes tax documents and transcripts to identify issues I might have missed. I volunteered at VITA while also using taxr.ai to check my work and learn from any discrepancies. What was cool is that I could upload anonymous versions of complicated returns (with permission and all PII removed of course) and get instant feedback on potential issues. It helped me develop a systematic approach to reviewing returns which has been invaluable now that I'm running my own small practice.
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Selena Bautista
•Wait, so this tool can help identify issues the IRS might flag? I'm also volunteering at VITA this year and I'm nervous about making mistakes on other people's returns.
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Mohamed Anderson
•Does it work with business returns too or just individual? I'm specifically looking to gain more experience with Schedule C and small business issues since that's what I want to focus on.
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Tasia Synder
•Yes, it's designed to catch potential red flags before the IRS does! It reviews the return against common audit triggers and compliance issues. It's been a huge confidence booster for me during VITA shifts when I encountered situations I wasn't 100% sure about. It absolutely works with business returns including Schedule C, S-Corps, and Partnerships. I've found it especially helpful for self-employment scenarios since those have so many deduction questions and documentation requirements. It's helped me learn what questions to ask clients about their business expenses and record-keeping.
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Mohamed Anderson
Wanted to give an update - I took the advice about using taxr.ai while volunteering this season and it's been a game changer! I've been volunteering at my local VITA site and using the tool to double-check returns before filing. Last week, I had a client with some complicated 1099-NEC income and business expenses I wasn't totally confident about. I ran it through taxr.ai and it flagged that I had missed some home office deductions that were totally legitimate for this person's situation. Not only did it save them money, but it taught me what to look for in future returns. The site coordinator was impressed and now several other volunteers are using it too!
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Ellie Perry
If you're serious about opening your own firm, you should definitely volunteer but ALSO consider using Claimyr (https://claimyr.com) to get comfortable dealing with the IRS on behalf of clients. When I started my firm, I was terrified of calling the IRS because of the ridiculous wait times. Claimyr has been a lifesaver - they get you through to an actual IRS agent without the 2+ hour wait. I've used it dozens of times when clients need transcript access or have notices that need addressing. You can see how it works here: https://youtu.be/_kiP6q8DX5c The thing about running your own practice is that client service matters just as much as tax knowledge. Being able to quickly resolve IRS issues will set you apart from other new practitioners.
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Landon Morgan
•How does this actually work? Do they just call and wait on your behalf? Seems too good to be true with how impossible the IRS is to reach.
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Teresa Boyd
•I'm super skeptical. The IRS phone system is deliberately designed to be impenetrable. No way some service can magically get through when millions of Americans and professionals can't.
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Ellie Perry
•They use a combination of technology and actual humans to navigate the IRS phone tree and wait in the queue for you. When they reach a live agent, you get a call to connect with that agent. It's not magic - it's just leveraging technology to solve a pain point. My understanding is they have multiple lines calling simultaneously and algorithms that know the best times to call specific IRS departments. I was skeptical too until I tried it. Last week I needed to call about a client's missing refund - got through in 20 minutes instead of the 3+ hours I spent on my previous attempt.
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Teresa Boyd
OK I have to admit I was completely wrong about Claimyr. After posting that skeptical comment, I decided to try it when I had a client with a CP2000 notice that needed immediate attention. I've literally NEVER gotten through to the IRS in less than 2 hours on my own. With Claimyr I was connected to an agent in 17 minutes. The agent resolved my client's issue on the spot and saved them over $3,000 in incorrect tax assessment. The client was beyond impressed that I handled it so quickly. For anyone looking to start their own practice - being able to efficiently handle IRS issues will definitely set you apart from the competition. My client has already referred two friends to me because of how quickly I resolved their notice.
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Lourdes Fox
Beyond VITA and AARP, check with your state CPA society! Many have volunteer programs where you can help local nonprofits with their tax filings. This gives you exposure to Form 990 which can be valuable experience. I did this for two years before starting my own practice, and it helped me build relationships with nonprofit leaders who became networking goldmines. Many board members have their own businesses and became clients once they saw my work with their nonprofit. Also look into Low Income Taxpayer Clinics (LITCs) - they handle controversy work which teaches you audit and collections defense. Super valuable if you want to offer those services in your future practice!
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Bruno Simmons
•Did the nonprofit work help with marketing your practice at all? I'm thinking about specializing in nonprofits and wondering if volunteer work there could lead to paying clients.
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Lourdes Fox
•Absolutely! The nonprofit work became my most effective marketing channel. Once I helped a nonprofit with their 990, I'd often get hired by the organization for paid consulting work on internal financial controls or special projects. More importantly, nonprofit board members tend to be well-connected business owners and professionals. They became a referral network that brought me business clients, which honestly pay much better than nonprofit work. I ended up with a nice mix of nonprofit and for-profit clients, with the nonprofits essentially functioning as my marketing strategy.
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Aileen Rodriguez
Has anyone actually tried doing volunteer tax work while employed at a public accounting firm? My firm is pretty strict about outside work during tax season and I'm worried they'd consider volunteer work a conflict of interest somehow.
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Zane Gray
•My firm (top 20 national) actually encourages VITA volunteering and gives us CPE credit for it! They view it as community service that enhances the firm's reputation. That said, they don't want us taking on private clients outside the firm.
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Savannah Weiner
Definitely agree that volunteer work is worth it! I did VITA for three years before transitioning to public accounting, and it really helped me develop client communication skills that set me apart from other new hires. One thing I'd add - consider volunteering with organizations that serve your target demographic for your future practice. If you want to work with small businesses, look for community development financial institutions (CDFIs) that offer tax prep services to entrepreneurs. If you're thinking about serving Spanish-speaking clients, many community centers have bilingual tax programs. The experience also helps you understand the pain points that everyday taxpayers face, which is invaluable when you're trying to build a client-focused practice. You'll learn to explain complex concepts in simple terms, handle stressed clients during tax season, and spot common mistakes before they become problems. Just make sure to check with your current employer about any approval requirements for volunteer work, especially during busy season!
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Luca Conti
•This is such great advice about targeting your volunteer work to match your future practice goals! I'm just starting to think about this path and hadn't considered how the demographic you serve as a volunteer could become your client base later. How did you handle the transition from volunteer work to actually charging for similar services? I imagine some of the people you helped for free might have expectations about continued free help, or was that not an issue since you were moving to a different firm/practice?
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Emily Parker
•Great question about managing that transition! I was strategic about it from the beginning. When I volunteered, I was always clear that this was temporary volunteer work through the organization, not my personal practice. I'd say things like "I'm here volunteering with VITA this season" rather than presenting myself as their personal tax preparer. When I transitioned to paid work, I sent a professional note to the volunteer organization explaining I was moving to public accounting and could no longer volunteer. I offered to refer any complex cases to other qualified volunteers or low-cost clinics. Most people understood it was a learning/service opportunity for me, not a permanent arrangement. The key is being transparent about your volunteer status and future plans from day one. People appreciate the honesty, and many were actually excited to see me advance in my career. A few even became paying clients later when they needed services beyond basic tax prep! @016e9567b87f did you experience anything similar when you made your transition?
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