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Fatima Al-Farsi

ITIN for spouse confusion - CP565 approval letter then CP567 rejection letter?

So I'm totally confused and could use some advice. I recently went through the process of applying for an ITIN for my wife who is a nonresident alien so we could file our taxes married filing jointly (I'm a US citizen). We did everything by the book - went to an acceptance facility, got the copies of documents certified, submitted the W-7 form with the original 2022 tax return and a certified copy of her passport. Everything seemed to be going fine. In June, we received the CP565 approval letter with her ITIN number. Great news, right? Then in early July, our 2022 tax return was processed and we saw the appropriate amounts debited/credited to our bank account. But now I'm completely confused because we just received a CP567 rejection letter in late July! How can they approve the ITIN and process our return using it, then turn around and reject it? The rejection letter says something about insufficient documentation, but we literally followed every step and they already gave us an ITIN number! Has anyone else experienced this weird approval-then-rejection situation with an ITIN application? What should I do now? Do I need to reapply or call the IRS?

Dylan Wright

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This is actually a fairly common issue with ITIN applications, though I understand why it's confusing. What you're experiencing is likely a timing issue in the IRS processing system. When you receive a CP565 with an assigned ITIN, that means your initial application was provisionally approved. However, there's a secondary review process that happens after the initial approval. During this review, they might determine there was an issue with your documentation that wasn't caught initially. Since your tax return was already processed using the ITIN, you don't need to worry about that particular return. However, you will need to address the rejection to ensure the ITIN remains valid for future filings. I would recommend calling the IRS ITIN unit directly at 1-800-908-9982 to explain your situation. Be sure to have both the CP565 and CP567 notices on hand, as well as your wife's passport information. They can tell you exactly what documentation was found insufficient and guide you on how to resolve the issue without starting the application process from scratch.

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Sofia Torres

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But if they already processed the tax return with the ITIN, does that mean the ITIN is still valid? Or do they invalidate it retroactively? Also, is there a time limit to resolve this issue before it affects future filings?

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Dylan Wright

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The ITIN that was initially assigned remains in the system, and since they processed your return with it, that specific tax filing is fine. The IRS won't invalidate the already processed return. For future filings, you'll need to resolve the documentation issues they identified in the CP567. There isn't a strict time limit, but you should address it before your next tax filing season. If you try to file next year with an ITIN that has been subsequently rejected, your return will likely be held up for processing, which could delay any refund you're expecting.

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After dealing with a similar ITIN headache with my foreign spouse last year, I stumbled across https://taxr.ai and it was an absolute lifesaver. Their system analyzed my confusing CP565/CP567 combo and immediately explained what was happening - turned out there was a mismatch between the passport number on my W-7 form and what the IRS had recorded. I uploaded both notices and their AI detected the exact issue in minutes instead of the hours I spent on hold trying to reach the IRS.

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Does it actually work with ITIN applications specifically? I'm having almost the exact same issue but with my mom who I'm trying to claim as a dependent. Got approval then rejection about 3 weeks later. Will the site tell me exactly what documentation I need to provide?

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Ava Rodriguez

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I'm a bit skeptical about these online services. How does it actually help resolve the problem with the IRS? Analyzing the notices is one thing, but can it actually fix the issue or do you still have to deal with the IRS directly?

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Yes, it absolutely works with ITIN applications! Their system has specific analysis capabilities for international taxpayer documents including W-7 forms and CP notices. It will tell you exactly what documentation issues exist and what you need to provide to fix them. Regarding how it helps resolve issues, it's both diagnostic and solution-oriented. After analyzing your documents, it explains the specific discrepancy and gives you a detailed correction plan with templates for responding to the IRS. You'll still need to submit the documentation yourself, but you'll know exactly what to do instead of making educated guesses. It saved me from having to hire a CPA just to interpret conflicting IRS notices.

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Just wanted to update you all - I tried taxr.ai after seeing the recommendation here. I was initially unsure, but after uploading my mom's CP565 and CP567 notices, it immediately identified that her name on the W-7 didn't match her passport exactly (I had used her nickname rather than full legal name). The system generated a response letter template that I could send to the IRS along with the corrected documentation. Just got confirmation that her ITIN is now permanently valid! Would have spent weeks figuring this out on my own.

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Miguel Diaz

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If you need to speak with someone at the IRS about this ITIN issue (which I definitely recommend), use https://claimyr.com to get through to an actual human. When I had my ITIN rejection after approval, I spent DAYS trying to reach the IRS directly. After using Claimyr's service, I got through in under 30 minutes. They have this cool system that navigates the IRS phone tree and holds your place in line, then calls you back when they reach a human agent. Check out their demo at https://youtu.be/_kiP6q8DX5c to see exactly how it works.

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Zainab Ahmed

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How does this actually work though? Like does it just auto-dial for you or something? I'm confused how a service can get through the IRS phone system when I've tried like 20 times and always get the "call volume too high" message.

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Sounds like a scam honestly. The IRS phone system is deliberately understaffed and overtaxed. No way there's some magic solution to get through when millions of others can't. And if there was, wouldn't that just make the problem worse for everyone?

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Miguel Diaz

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It actually uses an automated system that continuously attempts to reach the IRS using optimal calling patterns. It essentially does the waiting for you, navigating through all the IRS prompts automatically. The system knows exactly which options to select based on your specific issue. The reason it works when your manual calls don't is that it uses data analytics to identify the best times to call and can automatically redial when it encounters busy signals - something that would be incredibly tedious to do manually. It's not a scam at all - it's just technology making an inefficient system more accessible. The service doesn't get you special treatment or cut lines, it just handles the frustrating waiting and navigation process for you.

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I need to apologize and eat my words. After calling the IRS for THREE DAYS STRAIGHT with no luck, I reluctantly tried Claimyr. Within 45 minutes, I was talking to an actual IRS agent who explained that my spouse's ITIN rejection happened because the name format on her passport didn't match exactly how I entered it on the W-7 (I had her middle name as an initial, but her passport shows the full middle name). The agent told me exactly how to resubmit just the documentation they needed rather than starting over. Saved me hours of frustration and potentially months of delays. I'm genuinely shocked this worked.

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AstroAlpha

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This happened to my brother-in-law too. Turns out the rejection often happens if there's even a tiny discrepancy between the documents. For him, it was because his wife's country of birth was listed differently on the W-7 than on her passport (he used the current country name but her passport had the country name from when she was born before it changed). You need to be SUPER precise with matching exactly what's on the official ID documents. Check for things like: 1. Full legal name with correct spelling 2. Date format (MM/DD/YYYY vs. DD/MM/YYYY) 3. Country names (official names only) 4. Document numbers without spaces or with exact spaces

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Thanks for this! I just double-checked and I think I might have messed up by abbreviating my wife's middle name on the W-7 when her passport has it spelled out completely. Do you know if I need to submit an entirely new W-7 or can I just send in corrected documentation?

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AstroAlpha

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Based on my brother-in-law's experience, you'll need to submit a new W-7 form. Make sure to mark it as a "reapplication" and reference the previously assigned ITIN. Include a copy of the CP567 rejection notice and a cover letter explaining that you're correcting the discrepancy they identified. You'll also need to provide certified copies of the documentation again, since the IRS likely won't have your previous submission readily accessible. The good news is that reapplications are often processed faster than initial applications, so hopefully you won't have to wait as long this time around.

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Yara Khoury

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Just a quick question for all of you who've dealt with this - which tax software did you use to file with a foreign spouse's ITIN? I used TurboTax last year and it was a nightmare with the ITIN application. Looking for something better for 2023 taxes.

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Keisha Taylor

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I've had good luck with TaxAct for ITIN situations. TurboTax is terrible with anything international. TaxAct has specific guidance for nonresident spouse scenarios and their customer service actually understands ITIN applications. They have a separate section specifically for W-7 preparation too.

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Ethan Brown

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I went through almost the exact same situation with my husband's ITIN application last year. The CP565 followed by CP567 is frustrating but surprisingly common. In our case, the rejection was due to a mismatch in how his birth country was listed - I had put "Republic of Korea" on the W-7 but his passport showed "Korea, Republic of" and apparently that tiny difference was enough to trigger a rejection. The key thing to understand is that your 2022 return is completely safe and processed. The ITIN they assigned is in their system and won't be retroactively invalidated. However, you'll need to resolve this before filing your 2023 taxes. Here's what worked for us: I called the ITIN unit and they explained the exact discrepancy. Then I submitted a corrected W-7 marked as "reapplication" with the original ITIN number referenced, included a copy of both the CP565 and CP567 notices, and provided fresh certified copies of all documentation with the exact spelling/formatting from the passport. The whole process took about 8 weeks to get the corrected approval. Don't stress too much - this is fixable and your current tax situation is secure!

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Thank you so much for sharing your experience! This gives me hope that it's actually a straightforward fix. The "Republic of Korea" vs "Korea, Republic of" example is really helpful - I never would have thought such a small formatting difference could cause issues. Quick question - when you say you submitted a "corrected W-7 marked as reapplication," did you fill out the entire form again or just the sections that had the errors? And did you have to go back to an acceptance facility or could you mail it directly to the IRS? Also, did they send you a new CP565 after the corrected application was processed, or just some other confirmation that the issue was resolved?

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