IRS Identity Verification Nightmare: Tips for Getting Through and What to Expect

Update: I finally got through! Took forever, but the agent was actually really nice. Thanks for all the tips, everyone!

I found a way to get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video: https://youtu.be/bDXD2SD0gGk

Here's what to expect when you finally get through: 1. They'll ask for your full name, DOB, and SSN 2. They'll verify your address and maybe ask about previous addresses 3. You might need to provide info from past tax returns 4. Be ready with a photo ID and a utility bill or bank statement 5. They may ask security questions about your credit history The whole process took me about 30 minutes once I actually got someone on the line. Good luck!

I've been dealing with this for THREE MONTHS now. Every time I call, it's a different story. One agent tells me my docs are fine, the next says they're not. I'm about to lose my mind 🤯

While it seems like a daunting process to verify your identity with the IRS, there are steps you can take to potentially make it smoother. Firstly, ensure that you have all your documents ready, as being over-prepared can save time during the verification process. If you're experiencing trouble reaching an agent, try calling during off-peak hours, such as early morning or late afternoon. Additionally, if the waiting times get too lengthy, consider using tools like Claimyr, which for a fee, can connect you to an agent faster. Although this service comes with a cost, it has helped many people bypass the long queues. On the flip side, keep in mind that while these paid services are helpful, they highlight the need for improvements in the IRS's customer support infrastructure. The use of technology, such as online verification or secure digital identification, should be explored further by the IRS to streamline the process. When you do get through, be prepared for a series of questions to confirm your identity, and expect the call to take around 30 minutes if there are no complications. Above all, patience and persistence are key, as well as documenting all interactions for future reference.

Ugh, the IRS identity verification is a nightmare. I spent hours on hold only to get disconnected. It's like they don't want us to verify our identities 🙄

Pro tip: if u get disconnected, DONT GIVE UP. keep calling back. took me 17 tries but i finally got thru and got it sorted

I feel your pain! I was stuck in the same boat for weeks. Make sure you have your IRS notice and ALL identification docs ready. They'll ask for everything under the sun.

Anyone else think its sus that the IRS makes it this hard to verify our identity? Like, they already have all our info... what's the point of this circus? 🎪🤡

Friendly reminder to everyone: DOCUMENT EVERYTHING. Write down who you talked to, when, and what they said. It'll save you headaches later if theres any discrepancies.

lmao why is it easier to verify my identity to buy beer than it is with the IRS? 🍺🤣