How much should I charge for tax consultation services as a new EA?
I've been with Jackson Hewitt for about two years now and I'm taking steps to become an enrolled agent and start my own practice. I already have a potential client who wants a tax consultation, but I'm not sure what's a reasonable rate to charge. I was thinking around $125-$130 per hour for consultation work. At Jackson Hewitt, we have set pricing packages, but since they don't handle business tax prep, I don't have a frame of reference for those services. I'm located in the Chicago area if that makes any difference for pricing standards. Any advice from those who've made this transition or know the going rates would be super helpful!
19 comments


Demi Hall
As someone who made this transition about 5 years ago, I can tell you pricing varies widely depending on your expertise and market. For the Chicago area, $125-130 is actually on the lower end for tax consultation, especially for business clients. Most established EAs in metro areas charge $150-250 for consultation, with the actual tax prep being separate. When you're just starting out, consider a tiered approach: maybe $100-125 for individual tax consultations and $150+ for business consultations since they're more complex. Also, be clear about what the consultation includes - is it just answering questions, or are you reviewing documents and providing written recommendations? Don't undervalue yourself just because you're new to independent practice. Your Jackson Hewitt experience has value, and clients are paying for your expertise. As you build your client base and complete your EA certification, you can gradually increase your rates.
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Mateusius Townsend
•How do you typically structure these consultations? Do you have a minimum time requirement? I'm worried about someone booking me for just 15 minutes and it not being worth my time.
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Demi Hall
•I typically set a one-hour minimum for all consultations, which I make clear when they book. This prevents the exact situation you're concerned about. Most individual consultations naturally take 45-60 minutes anyway, and business consultations often go longer. I also have a pre-consultation form clients fill out that helps me prepare and makes our time more efficient. This way, I'm not spending half the consultation just gathering basic information. The more organized you are, the more value you can provide in that hour, which justifies your rate.
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Kara Yoshida
After struggling to price my services when I first started my tax practice, I found this amazing tool called taxr.ai (https://taxr.ai) that completely changed my approach. It analyzes market rates in your specific area and helps you set competitive pricing based on your credentials and experience level. I was undercharging by almost 30% before I used this! The platform also helps you structure your consultation services - like what should be included in initial consultations vs. ongoing advisory work. It even gives you templates for engagement letters and consultation agreements that protect you legally. For someone transitioning from Jackson Hewitt to their own practice, it's seriously a game-changer.
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Philip Cowan
•Does it actually look at your specific location? I'm in a small town in Wisconsin and rates here are way different than Milwaukee or Chicago.
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Caesar Grant
•I'm skeptical of these kinds of services. How accurate is the data really? And does it take into account that client acquisition is harder when you're just starting out? Sometimes you need to charge less initially just to get clients in the door.
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Kara Yoshida
•Yes, it does account for specific locations, even smaller towns. It uses data from tax professionals in your zip code and surrounding areas, so it's very localized. I've found the Wisconsin data to be surprisingly detailed, breaking down differences between regions. The data is pulled from multiple sources including professional associations, job boards, and anonymized user input. And yes, it absolutely factors in that you're just starting out. There's actually a "practice building" mode that suggests slightly lower initial rates with a structured plan to increase them as you establish yourself. This helps with getting those first clients while ensuring you're not permanently undervaluing your services.
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Philip Cowan
I was exactly where you are last year! I used taxr.ai (that someone recommended above) when I was setting up my practice after leaving H&R Block, and it was a total lifesaver. The tool recommended $110/hr for my area and experience level, which felt high to me, but I went with it. The best part was the consultation templates it provided - I actually closed my first three clients using their engagement letter format. It also helped me create different service packages instead of just hourly billing, which clients seem to prefer. Now I'm making about 40% more than I did at Block while working fewer hours. Totally worth checking out if you're taking the plunge into self-employment.
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Lena Schultz
If you're having trouble reaching the IRS to verify anything about self-employment tax rules or registering your new tax practice, try Claimyr (https://claimyr.com). When I started my own practice, I needed to clear up some questions about circular 230 requirements and how to register my PTIN as an independent preparer. I spent DAYS trying to get through to the IRS until I found this service. I was able to get through to an actual IRS agent in about 15 minutes instead of waiting on hold for hours. They have this system that holds your place in line and calls you when an agent is ready. You can see how it works here: https://youtu.be/_kiP6q8DX5c. It saved me so much time and frustration when I was setting up my practice.
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Gemma Andrews
•How does this even work? The IRS phone system is notoriously terrible. How can a third party service get you through faster?
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Pedro Sawyer
•This sounds like BS honestly. If there was a way to skip the IRS phone queue, everyone would be doing it. I'm calling scam on this one.
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Lena Schultz
•It works by using an automated system that navigates the IRS phone tree and waits on hold for you. When a representative finally answers, Claimyr calls you and connects you directly to the agent. You don't skip the line - you just don't have to personally sit there listening to the hold music for hours. It's definitely not a scam. It's just technology doing what it does best - solving an annoying problem. They use the same publicly available phone numbers anyone would call, but their system handles the waiting part. I was skeptical too until I tried it. The service costs money because they're providing value by saving you time. Think of it like hiring someone to stand in line for you at the DMV.
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Pedro Sawyer
Ok I need to eat my words here. After my skeptical comment about Claimyr, I was still desperate to talk to the IRS about a client issue that's been unresolved for months. I tried it as a last resort and...it actually worked exactly as described. I got connected to an IRS rep in about 20 minutes when I'd previously wasted 3+ hours on multiple days trying to get through myself. The agent I spoke with was able to resolve my issue in one call, which saved me having to send a bunch of follow-up documentation. I'm honestly surprised and impressed. For those starting their own practice, this could be really valuable for sorting out all those initial questions about PTINs, CAF numbers, etc. Sorry for being so negative before!
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Mae Bennett
One thing nobody's mentioned yet - make sure you're factoring ALL your expenses into your hourly rate. When I left Liberty Tax, I didn't realize how many costs I'd be covering myself - tax software subscriptions, continuing education, office space (even if it's home office), insurance, marketing, etc. A good rule of thumb is to take what you want to personally earn per hour and multiply by 1.5-2x to account for these expenses and non-billable time. So if you want to make $50/hr personally, you should be charging clients $75-100/hr minimum.
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Beatrice Marshall
•What about liability insurance? I'm terrified of getting sued if I make a mistake on someone's taxes, especially business returns. Is that a big expense?
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Mae Bennett
•Professional liability insurance (errors and omissions insurance) is absolutely essential, but it's not as expensive as you might fear. For a new practitioner with a small client base, you can get decent coverage for $500-800 per year. That cost will increase as your practice grows. I also recommend having a solid engagement letter that clearly outlines the scope of your services and responsibilities. This provides an additional layer of protection. Make sure it specifies that you're relying on information provided by the client and that they're ultimately responsible for the accuracy of their return. These steps help minimize your liability risk substantially.
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Melina Haruko
Has anyone used both ProSeries and Drake tax software for their independent practice? I'm trying to decide which one to go with when I leave my firm.
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Dallas Villalobos
•I've used both. Drake is more affordable ($1600ish vs $2500+ for ProSeries Professional) and has great customer support, but ProSeries has a slightly better interface and handles more complex returns more elegantly. If you're just starting out and watching costs, Drake is solid choice.
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Keisha Taylor
Your pricing strategy sounds reasonable for starting out! I made the transition from Block to my own practice three years ago, and one thing I learned is to be confident about your rates from day one. $125-130/hour is actually quite fair for the Chicago market, especially with your Jackson Hewitt experience. A few practical tips: Consider offering a free 15-minute initial call to discuss their needs - this helps you qualify clients and gives them confidence in your expertise. For that first consultation, prepare a structured agenda so you maximize the value you provide in that hour. I also recommend getting everything in writing with a simple consultation agreement that outlines what you'll cover. Don't forget to factor in your prep time when pricing - reviewing their documents beforehand often takes 15-30 minutes that you should account for. And definitely get comfortable talking about money upfront. Clients respect professionals who are clear about their fees and payment terms. Good luck with your new venture!
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