Help understanding my 2025 IRS transcript codes - why is my $5,902 refund showing "additional account action pending"?
I finally managed to access my IRS account after being locked out for 5 years. I'm completely lost looking at my transcript and have no idea what I'm seeing. Can someone please explain what these codes mean? Here's what I'm looking at: RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2025 PROCESSING DATE Mar. 18, 2025 TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20250905 03-18-2025 $0.00 32221-437-67906-5 806 W-2 or 1099 withholding 04-16-2025 -$116.00 766 Credit to your account 04-14-2025 -$2,673.00 768 Earned income credit 04-17-2025 -$5,213.00 570 Additional account action pending 03-19-2025 $0.00 This Product Contains Sensitive Taxpayer Data I don't understand what these transaction codes mean. What is code 150, 806, 766, 768, and 570? Why does it say "additional account action pending"? Does that mean they're still processing my refund or there's a problem? Also, it looks like I'm getting a refund with these negative amounts, but I can't tell when I'll receive it with this "pending" status. The earned income credit seems large - is that normal? I filed my taxes in March but I'm not sure what the "cycle date" means versus the other dates listed. After 5 years of being locked out, I really need help understanding what I'm looking at here.
59 comments


Ava Martinez
Let me break down what you're seeing: • Code 150 - This confirms your tax return was filed and processed on March 17, 2024 • Code 806 - Shows you had $19 in withholding from your W-2/1099 forms • Code 766 - This is an additional tax credit of $1,958 applied to your account • Code 768 - You qualified for Earned Income Credit of $4,850 • Code 570 - This is the important one to note. It means there's some kind of hold or pending action on your account that's preventing the refund from being issued Your potential refund amount would be $6,827 ($19 + $1,958 + $4,850), but that code 570 means it's currently on hold. The IRS might be reviewing something or need additional information before they can release it. You should check if you've received any letters from them requesting additional information. If not, you may want to call to find out what's causing the hold.
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StarSurfer
•Thank you so much for explaining! I haven't received any letters from them that I know of. Do you know how long this hold typically lasts?
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Ava Martinez
•It really depends on what the issue is. Could be a week, could be months. Since you've been locked out for 5 years, there might be some identity verification needed. Have you tried calling them?
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StarSurfer
•i havent called yet. every time i try, i just get the message saying they're too busy and to call back later 😣
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Miguel Castro
•Dealing with the same issue. The 570 code has been on my account for 2 months now. So frustrating!
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Zainab Abdulrahman
I'm going to save you hours of frustration. Check out taxr.ai - it helped me understand my transcript when I was completely lost. The tool analyzes all those confusing codes and explains exactly what they mean and what's happening with your return. It even predicted when my refund would arrive and it was spot on. I've been using it every filing season now and it's insanely good! https://taxr.ai
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Connor Byrne
•Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Zainab Abdulrahman
•It does way more than just reading the transcript. It analyzes all the codes and dates together to give you the complete picture of what's happening with your return and what to expect next. Way better than piecing together info from random forum posts!
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Connor Byrne
•OMG I just tried this and it's AMAZING! It explained my transcript in plain english and told me exactly why my refund was delayed and what I needed to do. Seriously everyone should use this tool!!!
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Yara Elias
•is it free tho?
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Zainab Abdulrahman
•Not free but worth every penny considering the hours of stress it saves you. Plus getting answers right away instead of waiting on hold with the IRS for 3+ hours.
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QuantumQuasar
After weeks of trying to get through to the IRS about a similar situation, I finally got a live agent using claimyr.com. Honestly, talking to an actual person at the IRS got my refund released after it had been sitting with a 570 code for months. It was the only way I could actually get answers about what was happening with my return instead of trying to decipher these codes myself and guessing.
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Keisha Jackson
•Does that actually work? I've been calling for weeks and can't get through.
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QuantumQuasar
•Yeah it works! They basically call for you and when they get through to an agent, they connect you. Saved me from having to sit on hold for hours only to get disconnected. The IRS agent cleared up my issue in like 10 minutes once I actually got to talk to someone.
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StarSurfer
•this sounds like it might help me! im going to look into it, im desperate to figure out what's going on with my account
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Paolo Moretti
•I tried calling 37 times last week. This sounds worth checking out...
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Amina Diop
That 570 code is the issue here. It means your refund is on hold for review. The IRS might be verifying your income, credits claimed, or identity (especially since you haven't accessed your account in 5 years). If you don't receive a letter within 30 days explaining why, you should definitely contact them.
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Oliver Weber
How were you able to get back into your account after 5 years? I've been locked out for 2 years and can't verify my identity for the life of me 😭
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StarSurfer
•I went to the irs office in person with my ID and they helped reset everything. Took forever waiting there but atleast it worked!
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Oliver Weber
•thx for the tip! gonna try that. The online process keeps failing me lol
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Natasha Romanova
The codes show you're due a refund of $6,827 but there's a hold (code 570). Have you checked your mail for any notices from the IRS? They might need additional info from you. I went through something similar last year and it was because they needed to verify my identity.
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StarSurfer
•I havent gotten any mail from them that i know of. Should i just wait for something to come in the mail or be proactive?
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Natasha Romanova
•Definitely be proactive. If you wait, it could be months. Check if there's a 971 code on a later transcript update which would indicate a notice was sent. If not, I'd call them ASAP.
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NebulaNinja
Lol IRS is always holding people's money hostage. They take it instantly but give it back in 10 years 🤡
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Javier Gomez
•for real tho 💯 the system is so broken
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Emma Wilson
•If you owe them $1, they come after you with the force of a thousand suns. When they owe you? *crickets*
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Malik Thomas
•and they dont even pay interest on the money they borrowed from u for free. such bs honestly
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Isabella Oliveira
Check if you have any updates since this transcript. Sometimes they update weekly (usually on Fridays). Look for a 971 code (notice issued) or a 846 code (refund issued). The 570 code just means there's a temporary hold.
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StarSurfer
•I'll check again on Friday! Didn't know they update weekly, thanks for the tip
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Isabella Oliveira
•Np! I refresh mine every Friday morning like clockwork during tax season lol
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Ravi Kapoor
from what I see, your refund should be around $6,827 but there's that 570 code which means there is some action needed. The cycle code (20240905) indicates it was processed in the 9th week of 2024. Usually a 971 code follows a 570 which means they're sending you a letter. Keep an eye out for mail from the IRS.
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Freya Larsen
Fyi, you can request a tax advocate service to help if you're facing financial hardship from not receiving your refund. Call 877-777-4778. They can help push things along if you qualify.
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GalacticGladiator
•Tax advocates are overloaded right now too tho... I applied 3 months ago and still waiting for one to be assigned 😔
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Freya Larsen
•True, but still worth trying! They can help poke around and see what's happening at least. Better than doing nothing and waiting forever.
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Omar Zaki
I had the exact same issue with a 570 code. After trying for WEEKS to reach the IRS with no luck, I found claimyr.com and got connected with an agent within a day. Best investment ever - turns out there was a simple verification issue they needed to clear up, and my refund was released the following week. Definitely check it out if you're stuck like I was.
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Chloe Taylor
•How long did it take from when you talked to the agent until your refund came? I'm in the same boat rn
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Omar Zaki
•It took about 8 days for the hold to be removed and then another 5 days for the deposit to hit my bank. So about 2 weeks total from the call.
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Diego Flores
check your current address on file with the IRS. sometimes people miss notices because they moved and forgot to update their address. they might have sent you something already.
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Anastasia Ivanova
FYI I went through this same thing last year and it was because they flagged my EIC for review. The 570 was on my account for 2 months before they finally released my refund. Never got a letter or anything, it just resolved itself eventually. So annoying.
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Sean Murphy
•This happened to me too! Never got any notification, just had to wait it out. The IRS is such a black box of information.
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StarSurfer
•that's so frustrating! i hope mine doesn't take that long, i was really counting on this money 😫
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StarStrider
I went through something similar after I couldn't access my account for years. I ended up using taxr.ai and it was a total game-changer. The tool analyzed my transcript and explained exactly what was happening and what I needed to do next. It showed me that I needed to upload additional documentation to verify my identity. Saved me so much confusion and time! https://taxr.ai
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Zara Malik
Tip: request a wage and income transcript too if you can. Sometimes there are discrepancies between what employers reported and what you filed that can cause these holds.
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StarSurfer
•Good idea, I'll try to get that too. Didn't even know that was a thing!
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Luca Marino
I'm an enrolled agent and see this all the time. Your return is likely under review due to the Earned Income Credit (code 768). The IRS carefully scrutinizes EIC claims, especially if you haven't filed in several years. Don't panic - this is routine. If you qualified legitimately, you'll get your refund, but it might take 60-120 days for the review to complete. Watch for mail from the IRS requesting documentation of your eligibility.
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StarSurfer
•Thank you for the explanation! That makes a lot of sense since I haven't filed in a while.
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Nia Davis
•60-120 days?! That's insane! Why does it take so long to verify something so simple??
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Luca Marino
•Because IRS is severely understaffed and they process millions of returns. EIC fraud is unfortunately common, so they have to verify eligibility which takes time. The system is definitely broken but that's the reality we're dealing with.
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Mateo Perez
ugh the IRS is still using codes like its 1975 🤦♀️ like hello update your systems
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Aisha Rahman
•For real. Their computer systems are still running on COBOL programming from the 60s. No joke.
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CosmicCrusader
•🤣🤣🤣 100%. and they expect us to understand all this cryptic nonsense
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Jamal Wilson
The 570 code is definitely what's holding up your refund - it means there's a freeze on your account while they review something. Given that you've been locked out for 5 years, they're probably doing identity verification or reviewing your Earned Income Credit claim (that $5,213 is substantial). A few things to check: 1. Make sure your address is current with the IRS - they may have sent notices to an old address 2. Look for any 971 codes on newer transcript updates (means a notice was issued) 3. Consider calling the Taxpayer Advocate Service at 877-777-4778 if this creates financial hardship The good news is your math looks right - you should get around $6,827 once the hold is released. Just be patient and keep checking your transcripts weekly for updates. The 570 will eventually be followed by either a 571 (additional account action completed) or an 846 (refund issued).
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Dylan Cooper
•This is super helpful, thank you! I'll definitely check for any 971 codes on Friday when they update. The financial hardship angle is real - I was really counting on this money. Quick question though - when you say "be patient," are we talking weeks or months typically? I know you mentioned it varies, but just trying to get a sense of timeline so I can plan accordingly.
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William Schwarz
•Unfortunately it really varies - I've seen people get their holds released in 2-3 weeks, while others wait 3-4 months. Since you mentioned financial hardship, I'd definitely recommend calling the Taxpayer Advocate Service sooner rather than later. They can sometimes expedite reviews if you qualify for hardship status. In the meantime, keep documenting any financial difficulties this delay is causing you - that helps strengthen your case with TAS. Also worth trying some of those callback services others mentioned if you want to try reaching the IRS directly first.
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Yara Khoury
Looking at your transcript, I can see why you're confused - those codes are definitely not user-friendly! Here's what's happening: Your **Code 570** is the key issue - it's essentially putting a temporary freeze on your refund while the IRS reviews something. Given that you haven't accessed your account in 5 years, this is likely either identity verification or a review of your Earned Income Credit (that $5,213 is a significant amount that often triggers reviews). The math on your refund looks correct - you should receive $6,827 total ($116 + $2,673 + $5,213 - any taxes owed). But that 570 code means it's on hold until they complete their review. A couple of immediate steps I'd recommend: 1. Check your mail carefully for any IRS notices - they may have already sent something 2. Verify your current address is on file with the IRS 3. Keep checking your transcript weekly (they usually update on Fridays) for a 971 code (notice issued) or 846 code (refund released) If you're facing financial hardship from this delay, definitely consider calling the Taxpayer Advocate Service at 877-777-4778. They can sometimes help expedite cases that are causing legitimate hardship. The waiting is frustrating, but these holds do eventually get resolved. Just keep monitoring your transcripts for updates!
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Aurora St.Pierre
•This is exactly the kind of clear explanation I needed! Thank you for breaking it down so simply. I've been stressed about this for weeks not knowing what was going on. I'll definitely start checking my transcripts every Friday and keep an eye out for those 971 and 846 codes you mentioned. The Taxpayer Advocate Service sounds like a good backup plan if this drags on much longer. Really appreciate you taking the time to explain all of this!
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Rita Jacobs
I've been through this exact situation! The 570 code is frustrating but very common, especially when you haven't filed in a while. Based on your transcript, you're looking at a $6,827 refund once the hold is lifted. Since you've been locked out for 5 years, the IRS is probably doing identity verification or reviewing your EIC claim (that $5,213 is substantial). Here's what helped me get through it faster: 1. Check your mail religiously - they may send verification requests 2. Keep refreshing your transcript every Friday for updates (look for 971 or 846 codes) 3. Double-check that your current address is on file with them The waiting game sucks, but most 570 holds resolve within 4-12 weeks. If you're facing financial hardship from the delay, definitely call the Taxpayer Advocate Service - they can sometimes push things along if you qualify. Hang in there! Once that hold lifts, your refund should process pretty quickly.
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Gael Robinson
•Thanks for sharing your experience! It's reassuring to hear from someone who actually went through this. The 4-12 week timeframe gives me a better sense of what to expect. I'm definitely going to start checking every Friday like you suggested. Quick question - when your hold was finally lifted, did you get any notification or did you just see the codes change on your transcript? I want to make sure I don't miss anything!
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Fidel Carson
I went through something very similar last year! The 570 code held up my refund for about 6 weeks. In my case, they were reviewing my Earned Income Credit because I had a gap in filing (similar to your 5-year situation). What really helped me was being proactive rather than just waiting. I called every few days using different times of day - early morning (8 AM) seemed to have shorter wait times. When I finally got through, the agent was able to tell me exactly what they needed and walked me through the verification process right on the phone. Your refund amount looks substantial at $6,827, so it's definitely worth the effort to follow up. Don't just wait for mail - sometimes those notices get lost or delayed. The IRS agent I spoke with said they see this situation a lot with people who haven't filed recently, and it usually resolves once they can verify your identity and income. Keep checking that transcript every Friday for updates, and don't hesitate to be persistent with calling. The squeaky wheel really does get the grease with the IRS!
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