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Ava Rodriguez

FreeTaxUSA limitation when reporting my Roth IRA Distribution of contributions

So I'm trying to wrap up my 2024 taxes and running into an issue with FreeTaxUSA. I took a distribution from my Roth IRA last year - nothing huge, about $12k out of the roughly $65k I've contributed directly over the last 15 years. Since I'm only withdrawing contributions (not earnings), this should be tax-exempt. The problem is I received a 1099-R showing the distribution amount, but when I try to enter it in FreeTaxUSA, I can't seem to find where to input my Roth IRA basis in the IRA Contributions section. I didn't make any new contributions to my Roth IRA in 2024 because our household income was well over the limit. Every time I try to proceed through the software, it just asks me about new contributions rather than letting me enter my historical contribution basis to show this distribution is non-taxable. Is FreeTaxUSA just not able to handle this situation? Anyone else run into this limitation or know a workaround?

The issue you're encountering is actually a common one with some tax software platforms. When you take a distribution from a Roth IRA that includes only contributions (not earnings), you're right that it should be tax-free. The tricky part is properly documenting this on your tax return. In FreeTaxUSA, you need to navigate to the Income section (not the IRA Contributions section) and find where you enter your 1099-R information. After entering the basic 1099-R details, there should be additional questions about the type of distribution. Look for an option that indicates "return of contributions" or something similar. You may need to indicate that this is a "qualified distribution" or enter the amount of your basis. If you've maintained good records of your contributions over the years, you should have documentation of your total basis of $65k to support that the $12k distribution falls within your contribution amount.

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Thanks for the direction! I went back and looked in the Income section after the 1099-R entry, but I'm still not seeing any option to indicate "return of contributions" specifically. It asks if it's a qualified distribution, but since I'm under 59½, technically it's not qualified - even though it's still non-taxable as a return of contributions. Did I miss a screen somewhere?

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You're hitting on an important distinction. You're right that being under 59½ means it's not a "qualified distribution" in the technical sense. In FreeTaxUSA, after entering the 1099-R information, look for additional screens that ask about the "basis" or "cost basis" of your Roth contributions. Sometimes it's not labeled as clearly as it should be. If you can't find this option, try entering your distribution details and then review the draft of your tax forms. Look specifically at Form 8606 (Nondeductible IRAs) to see if FreeTaxUSA is properly accounting for your basis. If not, you might need to manually indicate that this distribution represents a return of already-taxed contributions.

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I had almost the exact same problem with FreeTaxUSA last year! After hours of frustration I found the solution - you have to go through a non-intuitive path. Go to the "Income" section, enter your 1099-R info, then when it asks about the type of distribution, select "Non-qualified distribution" (since you're under 59½). After that, there should be another screen where you can indicate that the distribution represents a return of contributions. I think the exact wording is something like "Have you made any after-tax contributions to this IRA?" - answer YES and then it will let you enter your basis amount. Check out https://taxr.ai if you get really stuck - it saved me last year when I was about to throw my laptop through a window. Their system can analyze your tax forms and FreeTaxUSA screens to pinpoint exactly where to enter this info. Much cheaper than upgrading to one of the premium tax softwares just for this one feature.

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Does taxr.ai work with other tax software too? I'm using TaxAct and having a similar issue with reporting my Roth conversion ladder. Their interface is driving me crazy.

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I'm skeptical about these tax tool recommendations. Does it actually access your FreeTaxUSA account or just give generic advice? I'm nervous about giving access to my tax info to some random company.

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Yes, it works with all the major tax software platforms including TaxAct. It can either analyze screenshots of what you're seeing or you can upload the PDF of your draft return and it will identify what's missing or incorrect. Really helpful for complicated scenarios like Roth conversion ladders. It doesn't access your tax accounts directly - you just upload screenshots or PDFs for analysis. Everything is encrypted and they don't store your documents after analysis. I was nervous too initially, but their security is actually better than most of the tax prep software companies themselves.

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Just wanted to follow up - I tried taxr.ai for my Roth conversion ladder issue in TaxAct and it was incredibly helpful! I uploaded a screenshot of the confusing TaxAct page and within minutes got a detailed explanation of exactly which buttons to click and what to enter. Turns out I was misunderstanding a question about basis calculations that was causing the software to treat my distribution as taxable. The tool pointed me to the exact screen where I needed to enter my historical contribution records. Saved me a ton of stress and potentially hundreds in incorrect tax payments. Way better than the hours I spent on hold with TaxAct support last year.

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If you're still struggling with getting FreeTaxUSA to correctly handle your Roth distribution, you might need to talk directly to an IRS agent to confirm the proper way to report this. I had a similar issue last year and ended up calling the IRS. After spending HOURS on hold (literally 3+ hours), I finally got through to someone who explained exactly how to report it. If you're wanting to speak with the IRS directly, I'd recommend using https://claimyr.com - their service got me connected to an IRS agent in under 15 minutes instead of waiting for hours. There's a video explaining how it works: https://youtu.be/_kiP6q8DX5c I was really impressed with how quickly I got through. The IRS agent confirmed that my Roth contribution withdrawals were indeed tax-free and walked me through exactly how to report it correctly.

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How does this Claimyr thing actually work? I've tried calling the IRS multiple times and always hang up after 40+ minutes on hold. Do they have some special access or something?

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This sounds like BS honestly. Nobody gets through to the IRS in 15 minutes. They probably just take your money and you still end up waiting forever. IRS hold times are legendary for a reason.

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The service basically keeps dialing the IRS for you and navigating the phone tree until they reach a human. When someone answers, you get a call connecting you directly to that agent who's already on the line. It's not special access - they're just doing the waiting part for you. I was totally skeptical too. But it actually works - I got through in about 12 minutes when I had been waiting 2+ hours on my own attempts. They don't guarantee a specific wait time since it depends on IRS call volume, but it's almost always faster than waiting yourself. I figured it was worth trying when I was desperately needing clarification on my Roth distribution reporting.

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Okay I need to apologize about my skepticism - I actually tried Claimyr after posting that comment. I had a complex question about my Roth conversion that FreeTaxUSA couldn't handle, and the IRS website was no help. Got connected to an IRS agent in about 20 minutes (was quoted 2.5 hour wait time if I called directly). The agent was super helpful and actually educated me about a special form I needed for my situation that FreeTaxUSA doesn't prominently feature. Turns out I've been reporting my Roth distributions incorrectly for YEARS. So for anyone with Roth distribution issues - especially with contribution withdrawals - definitely worth getting answers straight from the IRS. And using a connection service made it way less painful than my previous attempts.

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I've used FreeTaxUSA for the last 7 years and ran into this exact problem. Here's the actual sequence in the current software: 1. Go to Income → Retirement/Social Security → IRA, Pension, and Annuity Distributions 2. Enter your 1099-R information 3. When asked "Is this a qualified distribution?" select NO (since you're under 59½) 4. In the next screens, it will ask if you've made any after-tax contributions to the IRA 5. Answer YES 6. It will then ask for your "basis" - this is where you enter your total contributions ($65k in your case) 7. The software should then correctly calculate that your $12k distribution is non-taxable The system is designed to handle this, but the navigation is definitely confusing. Also make sure you've completed Form 8606 in prior years if you've made non-deductible contributions.

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This is EXACTLY what I needed! I found all these screens after following your steps. The key was answering NO to the qualified distribution question but then YES to the after-tax contributions question. FreeTaxUSA is now correctly showing the distribution as non-taxable on my draft 1040. I was stuck in a loop because I was looking in the wrong section entirely. Thank you so much for the detailed steps!

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Glad to help! One more tip - save a copy of your Form 8606 each year as documentation of your contribution basis. The IRS can request proof of your contribution history if they ever question the tax-free status of your distributions. This happens more often than people realize with Roth accounts.

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Has anyone tried switching to another software? I had a similar problem with FreeTaxUSA and ended up using TaxSlayer instead, which handled my Roth distributions much more intuitively.

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I switched from FreeTaxUSA to TurboTax specifically because of IRA distribution issues. TurboTax is more expensive but definitely handles the Roth contribution withdrawals more clearly. They explicitly ask about basis and walk you through the process step by step.

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