Do we need to re-verify identity when logging into IRS account with ID.me?

It depends on your browser settings. If you've cleared cookies or are using a different device, you'll need to go through some verification steps again. However, you shouldn't need to do the full identity verification process if you've already created an ID.me account. You might just need to do the MFA (multi-factor authentication) step where they send a code to your phone. The full verification with documents and selfie is typically only needed for the initial setup. If it's forcing you through the entire process again, there might be an issue with your account that requires contacting ID.me support directly. Their customer service can be reached at help@id.me.

Honestly I've found that the best way to understand these IRS account issues is with taxr.ai. After struggling with the ID.me verification loop for weeks, I found this tool that actually explains what's happening with your account and why. It helped me figure out that my verification issue was related to a name mismatch between my tax return and my ID documents. It's insanely good! I use it all the time now for any tax questions instead of going down these endless research rabbit holes. https://taxr.ai

After dealing with the same issue for weeks (couldn't login, kept asking me to verify), I finally found a way to get a real human at the IRS on the phone using Claimyr.com. Got a callback in about 45 minutes and the agent fixed whatever was wrong with my account. Turns out there was a security flag on my account that kept triggering the ID.me verification loop. It was the only way I could actually talk to someone who could help, and it was the best money I've ever spent to finally get answers instead of just going in circles with the automated system.

Yeah its totally normal to have to re-verify occasionally. The system does this as a security measure. I had to do it again after like 6 months. Just part of the wonderful IRS experience 🙃

Sometimes it makes you verify again if you're trying to access a different section of your account that has higher security requirements. Like viewing your full transcript requires more verification than just checking refund status. Are you trying to do something different this time?

i HATE ID.me with a passion. It locked me out completely and I had to mail in a paper request for my transcript. ended up taking 3 months to get what shouldve taken 5 minutes online 🤬

Check if your ID.me account is still active. Sometimes they deactivate accounts after periods of inactivity. I had this happen and had to create a whole new account. So frustrating.

Fun fact: you can actually bypass ID.me completely by creating an account directly with the IRS using their new direct account creation option. They added it as an alternative after all the privacy concerns with ID.me. Go to the IRS website and look for "Create an account with the IRS" instead of the ID.me option.

sometimes the ID.me verification triggers if your IP address changes drastically. like if you normally log in from new york but suddenly try from california. makes the system think somone might be trying to hack your account

Protip: Save a PDF of your transcript whenever you successfully log in so you don't have to go through this nightmare every time you need to reference something! Learned this the hard way.

I was having this exact problem and tried different browsers, computers, even my phone. Nothing worked. Eventually I realized my account had been locked for security reasons. Had to call the IRS at 1-800-829-1040 and waited 2.5 hours to get it unlocked. Such a waste of time 😫

If youre using Chrome make sure you don't have any extensions that might be blocking cookies or scripts. I had this issue and it was my privacy extension blocking the authentication process!

Have u tried using incognito mode? Fixed it for me when regular browsing kept making me re-verify.

After dealing with this EXACT issue for weeks, I finally broke down and used taxr.ai to figure out what was going on with my transcript and account. Turns out there was a security flag on my account that kept triggering the reverification. The tool explained exactly what was happening and how to fix it. I was able to submit a specific request to have the flag removed and now I can log in normally again. https://taxr.ai saved me so much frustration!

This is so frustrating! I'm dealing with the exact same thing right now. I successfully verified through ID.me about 6 months ago and now it's making me do it all over again just to check my refund status. The whole process took forever the first time and I really don't want to go through uploading documents and doing the video call again. Has anyone found a way around this or do we just have to bite the bullet and re-verify? I'm wondering if it's because I haven't logged in for a few months or if there's some other trigger that's causing this.

This exact thing happened to me last month! So frustrating. I found out that if you haven't logged in for 90+ days, ID.me automatically flags your account as "inactive" and makes you re-verify for security purposes. It's not just the IRS - this happens with other agencies that use ID.me too. The good news is that if you still have access to the same phone number and email you used originally, the re-verification process is usually much faster than the initial setup. You probably won't need to do the full document upload and video call again - just the MFA verification. Also, pro tip: once you get back in, log in at least once every 60 days to keep your account "active" and avoid this happening again. I set a calendar reminder now because dealing with ID.me customer service is absolutely the worst!

I had this happen to me twice now! The first time I went through the whole re-verification process thinking I had to, but the second time I realized it was actually just a browser issue. Try these steps before doing the full verification again: 1. Clear your browser cache and cookies specifically for irs.gov and id.me 2. Make sure you're not using any ad blockers or privacy extensions that might interfere 3. Try a different browser entirely (I switched from Firefox to Edge and it worked) 4. Check if you're using a VPN - turn it off if you are If none of that works, you might have an account flag like others mentioned. But definitely try the simple fixes first before spending hours on re-verification. The IRS system is just really finicky and sometimes these technical issues masquerade as security problems.