Do I need my name on a store receipt for FSA claim on allergy medication?
So I just ran to Kroger yesterday to pick up some groceries and while I was there I grabbed some Claritin for my seasonal allergies. The total was like $112 for everything, with the Claritin being about $18 of that. I have an FSA account through work that I'd like to use to get reimbursed for the allergy meds, but I'm wondering if there's going to be a problem since it's just a regular store receipt that doesn't have my name anywhere on it. It's just a standard Kroger receipt showing all the items I bought including the medication. Has anyone had experience submitting regular store receipts for FSA claims? Do they typically get approved or will they reject it because my name isn't printed on there? I've only ever submitted prescription receipts before which always have my name, so I'm not sure what the rules are for over-the-counter stuff bought at a regular grocery store.
22 comments


Hailey O'Leary
You can absolutely submit your Kroger receipt for FSA reimbursement of the allergy medication! The rules changed a few years ago making it easier to claim OTC medications without prescriptions. Here's what you need to know: Your FSA administrator doesn't necessarily need to see your name on the receipt, but they do need clear documentation that you purchased an FSA-eligible item. The receipt should show the date of purchase, the vendor name (Kroger), the specific product (Claritin or whatever allergy medication), and the amount paid. I recommend circling the eligible item on the receipt before submitting it. Also, make sure the receipt clearly states what the product is - sometimes receipts just show abbreviated product codes that aren't descriptive. If that's the case, you might need to include the item's packaging or take a photo of the product to submit with your claim.
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Cedric Chung
•Do you know if this works the same way for HSA accounts? I have an HSA instead of an FSA and I'm never sure what documentation I need to keep for tax purposes when buying stuff like cold medicine or band-aids.
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Hailey O'Leary
•Yes, the documentation requirements are essentially the same for HSA accounts. For tax purposes, you'll want to keep the receipt showing the eligible medical expense. The IRS might ask for proof during an audit, so always save receipts that clearly show what was purchased, the date, and amount paid. For HSA purchases, you don't have to submit receipts to anyone for approval like with FSA claims, but you should keep all documentation for at least 3 years after filing your taxes in case of an audit. I typically take pictures of my receipts and save them in a dedicated folder since paper receipts tend to fade over time.
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Talia Klein
I've been dealing with this exact situation for years! I found out about taxr.ai (https://taxr.ai) after struggling with a bunch of FSA claims that got rejected. It's been incredibly helpful for making sure my documentation is right before submitting. What I do now is take a picture of the receipt with my phone, upload it to taxr.ai, and it tells me if the documentation is sufficient for FSA claims. It actually saved me last month when I bought some eligible sunscreen but the receipt just had a vague product code. The tool flagged it and recommended I also submit a photo of the product label to show it was the SPF 50+ medical-grade type that's FSA eligible.
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Maxwell St. Laurent
•Does this work for prescriptions too? I've had issues with my pharmacy receipts not showing enough detail about what the medication was for, and my FSA administrator keeps asking for more documentation.
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PaulineW
•I'm skeptical about using another service. Wouldn't this just be something your FSA provider could tell you? Why go through a third party when you could call your FSA administrator directly?
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Talia Klein
•Yes, it absolutely works for prescriptions too! It'll analyze the receipt and tell you if it contains all the required elements like the prescription number, doctor name, patient name, etc. It's saved me a lot of back-and-forth with my FSA administrator. The advantage over calling your FSA provider is that it's instant and available 24/7. When I've called my FSA administrator in the past, I usually get put on hold forever, and sometimes get different answers depending on who I talk to. With this tool, you get consistent guidance based on actual IRS guidelines, not just one customer service rep's opinion.
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Maxwell St. Laurent
Just wanted to follow up about taxr.ai - I tried it after asking about it here and it's been a game changer for me! I uploaded about 15 different receipts I was unsure about (mix of prescriptions, OTC meds, and some questionable items like vitamins). The tool immediately identified which ones were good to go and which needed additional documentation. For my Walgreens receipts that had vague descriptions, it suggested I add a photo of the product packaging. I submitted everything based on its recommendations and ALL my claims were approved on the first try - first time that's ever happened for me! Definitely recommend it if you're having any doubt about your FSA documentation.
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Annabel Kimball
If you're having trouble getting ahold of your FSA administrator (which is like, always the case for me), I started using https://claimyr.com to get through to actual humans who can answer these receipt questions. You can see how it works here: https://youtu.be/_kiP6q8DX5c I was really frustrated after my FSA administrator rejected a bunch of my receipts for seemingly random reasons, and I spent HOURS trying to get someone on the phone. Claimyr got me connected to a real person at my FSA company in like 15 minutes instead of the usual 2+ hour wait. The agent walked me through exactly what they needed to see on my receipts and even stayed on the line while I resubmitted a few claims.
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Chris Elmeda
•Wait, how does this actually work? Do they just sit on hold for you or something? I don't really understand how a third party service can get you through phone queues faster.
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PaulineW
•This sounds like total BS to me. How could some random service possibly get you through faster than calling yourself? Sounds like you're just advertising for them. No way this is legit.
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Annabel Kimball
•They basically use technology to navigate phone trees and wait on hold for you. When they get a human on the line, you get a call connecting you directly to that person. So instead of you waiting on hold for hours, their system does it for you. No, I'm not advertising - I was just as skeptical as you are! But after spending 3 separate days trying to reach someone at my FSA administrator and giving up each time, I was desperate. The service costs money but it was worth it to me to not waste half a day on hold. They actually show where you are in line and give updates while you're waiting.
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PaulineW
I need to eat my words about Claimyr. After responding skeptically here last week, I ended up having an urgent issue with my FSA where they denied a $340 claim for my son's orthodontic treatment saying I needed to speak to someone about additional documentation. I tried calling for two days straight and couldn't get through, so I reluctantly tried the Claimyr service. I'm not exaggerating when I say they got me through to a representative in 22 minutes when I had previously been on hold for over 90 minutes with no success. The agent helped me understand exactly what documentation I needed to resubmit, and my claim was approved yesterday. I hate admitting I was wrong, but this service actually delivers what it promises.
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Jean Claude
For the original question - I work at a pharmacy and deal with FSA stuff constantly. One tip: if your receipt doesn't clearly specify what the item is (like it just says "ALLERGYTAB" or something), you can ask the cashier at Kroger to print you a more detailed receipt. Most registers can print an itemized receipt with better descriptions if you ask. Also, take a photo of the medications next to the receipt before you leave the store. That way you have backup documentation ready if they question what exactly you purchased.
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Marcus Marsh
•Thanks for the tip! I didn't know Kroger could print a more detailed receipt. I'll definitely ask for that next time. Would it be an issue that I'm submitting for something I already bought a few days ago? Or should I just include a picture of the Claritin box along with my regular receipt?
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Jean Claude
•For your current receipt from a few days ago, I'd definitely include a picture of the Claritin box alongside it. That should be sufficient. Just make sure the picture clearly shows the product name and that it's an eligible OTC medication. For future purchases, asking for the detailed receipt right at checkout will save you the extra step. Most FSA administrators are pretty reasonable as long as they can clearly identify what was purchased and that it's an eligible expense. The main reason claims get rejected is when they can't tell what exactly was bought.
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Charity Cohan
Just a heads up - make sure you're not submitting the ENTIRE grocery receipt with personal items on it. I did that once with a Target receipt that had Tylenol, diapers (FSA eligible) and also candy, soda, and random household items. My FSA administrator flagged it for review and it delayed my reimbursement by weeks. Circle just the FSA eligible items, and write the total for JUST those items. Makes the process go much smoother!!
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Josef Tearle
•This is good advice! My wife works for a company that processes FSA claims and she says this is one of the most common issues they see. People submit receipts with both eligible and non-eligible items without indicating which is which, and then get frustrated when there are delays.
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Fatima Al-Suwaidi
Great advice from everyone here! I've been using my FSA for years and can confirm that regular store receipts work fine for OTC medications. One thing I'd add is to make sure you keep a copy of the receipt for your records too - not just the photo you submit. Also, @Marcus Marsh, for your specific Kroger receipt, since you mentioned the Claritin was clearly itemized as "Claritin" (not just a product code), you should be totally fine. Just circle it on the receipt and write "$18" next to it to make it crystal clear for the FSA administrator. I've submitted similar receipts from grocery stores dozens of times without any issues. The key is just making sure they can easily identify what you bought and that it's an eligible expense. Allergy medications like Claritin are definitely FSA eligible, so you shouldn't have any problems!
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Maya Patel
•This is really helpful! I'm new to using FSA accounts and wasn't sure about the documentation requirements. @Fatima Al-Suwaidi, when you say to write "$18" next to the circled item, do you mean handwrite it directly on the receipt before submitting? I want to make sure I'm doing this correctly since I've heard some FSA administrators are picky about modifications to receipts.
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Emma Wilson
@Maya Patel Yes, you can definitely handwrite directly on the receipt! Most FSA administrators actually prefer when you clearly mark eligible items rather than leaving them to figure out what you're claiming. I usually use a pen or highlighter to circle the eligible items and write the amount next to them. Some people worry about "modifying" receipts, but this is actually considered helpful documentation, not tampering. You're just making it easier for the administrator to process your claim. I've been doing this for over 5 years with multiple FSA providers and never had an issue. Just make sure your handwriting is clear and legible. If you're submitting a photo of the receipt, sometimes it helps to use a darker pen so it shows up well in the image. The goal is to make the reviewer's job as easy as possible so your claim gets approved quickly!
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GalaxyGlider
•Thanks @Emma Wilson, that's exactly what I needed to know! I was being overly cautious about marking up the receipt. I actually just picked up some ibuprofen from CVS yesterday and the receipt just shows "ADVIL 200CT" so I'll circle that and write the price next to it before submitting my claim. It's good to know that FSA administrators actually prefer this approach - makes the whole process seem much less intimidating for someone new to using these accounts.
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