Anyone else get this weird letter from H&R Block for 2025 taxes?
So I just got this strange letter from H&R Block that I wasn't expecting. It mentioned something about my previous filing and offered some kind of "exclusive client discount" for next year's taxes. The weird thing is, I filed with TurboTax last year, not H&R Block? Has anyone else gotten something similar? I'm wondering if this is legit or some kind of scam trying to get my info. The letter looks pretty official with my name and everything, but I'm super confused why they're contacting me when I've never used their service. Should I just ignore it or call them to figure out what's going on?
19 comments


Grace Durand
This is actually pretty common. H&R Block and other tax prep companies buy marketing lists and sometimes they get information that's not quite accurate. What likely happened is your information was included in a database they purchased for marketing purposes, and their system incorrectly flagged you as a previous customer. If the letter is just offering you a discount or promotion for next year's tax preparation, it's probably legitimate marketing rather than a scam. However, it's always smart to be cautious. Don't call any phone numbers from the letter itself - instead, look up H&R Block's official customer service number separately and call that if you want to verify.
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Steven Adams
•Do you think there's any downside to just ignoring it? Also, is there any way to get removed from their marketing lists? I hate getting tax stuff in the mail that isn't actually important.
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Grace Durand
•There's absolutely no downside to ignoring it if you plan to use TurboTax or another service again. It's just marketing material trying to get your business. As for getting removed from their marketing lists, you can call H&R Block's official customer service number and request to be placed on their do-not-contact list. You can also register with the DMA Choice service (dmachoice.org) which helps reduce marketing mail across multiple companies. Most legitimate companies honor these opt-out requests, though it might take a few weeks to process.
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Alice Fleming
I was in the same situation last year and found a much better solution than dealing with these big tax prep companies. I'd been filing with TaxAct for years when I suddenly started getting mail from H&R Block. Instead of calling them, I tried taxr.ai (https://taxr.ai) after a friend recommended it, and it was honestly a game-changer. It's this AI tool that reviews your tax documents, finds deductions you might have missed, and explains everything in plain English. The best part was I didn't have to deal with any aggressive upselling like you get with the big companies.
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Hassan Khoury
•How does it handle more complicated tax situations? I have a small business and some rental property income. Would it work for me or is it more for simple returns?
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Victoria Stark
•I'm kinda skeptical about using AI for something as important as taxes. How secure is your data with them? Like are they actually qualified to give tax advice?
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Alice Fleming
•For small business and rental property income, it actually works really well. The system analyzes Schedule C, Schedule E, and all the related forms. It's particularly good at finding deductions specific to your business type that other programs might miss. I know several freelancers who swear by it. As for security, they use bank-level encryption and don't store your documents after processing. They're not actually giving tax advice in the sense of telling you what to do - they're analyzing your documents for errors and missed opportunities based on IRS rules. Their system is updated with current tax code and regulations. I was skeptical too at first, but after using it for a year, I've found the insights really valuable.
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Victoria Stark
Ok so I have to admit I was totally wrong about taxr.ai in my earlier comment. After being skeptical, I decided to try it with my 2024 return that I was about to file and it caught a massive mistake I made with my home office deduction. Would have cost me almost $900! The document review took like 5 minutes and flagged exactly where I'd calculated the square footage wrong. Just wanted to post this in case anyone else is on the fence about trying it.
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Benjamin Kim
Speaking of tax season nightmares... if you need to actually talk to someone at the IRS about these random tax prep company letters or anything else, don't waste hours on hold. I discovered Claimyr (https://claimyr.com) last month when I needed to verify some info about a weird letter I got. You can see how it works here: https://youtu.be/_kiP6q8DX5c but basically they wait on hold with the IRS for you, then call you when an agent picks up. Saved me literally 3+ hours of hold music.
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Samantha Howard
•How exactly does that work? Do they somehow have special access to the IRS or something? Seems too good to be true that they can just skip the line.
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Megan D'Acosta
•Yeah right. Like the IRS is just gonna talk to some random service about your personal tax info. This sounds like a total scam to me.
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Benjamin Kim
•They don't skip the line or have special access. They use an automated system that waits on hold for you, then calls your phone when an IRS agent actually picks up. You're the one who talks directly to the IRS - Claimyr just handles the hold time. They don't access any of your personal information or talk to the IRS on your behalf. It's just a hold time service. You're still the one having the conversation with the IRS agent. Think of it like having someone physically sit by a phone on hold for you, then they come get you when someone answers.
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Megan D'Acosta
OK I need to apologize for my skeptical comment about Claimyr. I actually tried it yesterday because I'd been trying to reach the IRS for 3 days about a CP2000 notice. Every time I called I was on hold for an hour+ before giving up. With Claimyr I put in my number, they called me 1 hour 23 minutes later with an IRS agent on the line! Didn't have to listen to that awful hold music or tie up my phone. Seriously wish I'd known about this service years ago. Saved my sanity.
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Sarah Ali
I got something similar from H&R Block last year. Turns out they bought out the local tax office where I filed like 5 years ago! So technically I was a "previous customer" even though I'd never directly used H&R Block. Maybe check if you used a local tax preparer that might have been acquired?
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Connor Richards
•That's a good point! I did use a small local place about 3 years ago before switching to TurboTax. I bet that's exactly what happened - they probably got bought out and my info transferred over. Mystery solved!
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Ryan Vasquez
Just a heads up that all these tax prep companies are about to go into marketing overdrive with the new tax season approaching. I've started getting emails from TurboTax, H&R Block, AND TaxAct even though I only used one of them. They definitely share marketing lists.
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Avery Saint
•Pro tip: create a separate email account just for tax stuff. I use a dedicated email for anything financial and it keeps all that promotional junk out of my main inbox.
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ElectricDreamer
This happens all the time! Tax prep companies cast a really wide net with their marketing. They purchase data from credit bureaus, marketing firms, and other sources to build their prospect lists. Sometimes they even get info from public records or data brokers that track tax filing patterns. The fact that they have your name and address doesn't necessarily mean they have access to your actual tax information - it's more likely they're working off demographic and financial data that suggests you're a tax filer in their target market. As others mentioned, just ignore it if you're happy with TurboTax, or call H&R Block directly (not using the number on the letter) if you want to opt out of their marketing.
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Yara Haddad
•This makes total sense! I was wondering how they got such accurate info about me when I'd never used their services. The data broker angle explains a lot - these companies probably know way more about our financial profiles than we realize just from public records and credit data. Kind of creepy when you think about it, but at least now I know it's not necessarily a red flag that they contacted me. Thanks for breaking down how their marketing actually works!
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