I went through something very similar last year and it was absolutely maddening! My transcript showed single filing status when I had clearly filed married filing jointly, and everything else was blank for months. After trying everything - calling the IRS dozens of times, checking online accounts, even visiting the local office - what finally worked was being persistent with the phone calls. I eventually got through to someone who explained that my return had been pulled for "manual review" due to what they called a "system processing error." Apparently when returns get flagged like this, the transcript often shows incomplete or incorrect information as a placeholder. The agent was able to see that my actual filed return showed married filing jointly, but their system had somehow defaulted it to single during processing. She corrected it on the spot and my transcript updated within a week, refund came about 10 days later. My advice: Keep trying to reach them by phone (I know it's awful), but also document everything - dates you called, any reference numbers, etc. When you do get through, ask specifically if your return is in "manual review" or "error resolution" and request they verify your actual filing status from your submitted return. It's frustrating but these issues do get resolved once you can actually speak to a human who can access the full details of what happened to your return. Hang in there!

I've been dealing with IRS transcript issues for years and this sounds like a classic case of your return being stuck in their error resolution system. When returns get flagged for manual review (which happens way more often than it should), the transcript often displays placeholder or incorrect information until the review is complete. The fact that both you and your wife's transcripts show the same incorrect filing status strongly suggests this is a systemic processing issue rather than a data entry error. Since you e-filed through TurboTax and received acceptance confirmation, the problem is definitely on the IRS side. A few things that might help while you're trying to reach them: - Check your IRS online account for any notices that might not have been mailed - Verify that your address on file with the IRS matches where you're currently living - Try calling the IRS right when they open (7 AM) - call volume is usually lower then - Consider scheduling an appointment at your local Taxpayer Assistance Center if phone calls aren't working When you do get through to someone, specifically ask if your return is in "manual review" or "error resolution" and request they verify your actual filing status from your submitted 1040 form. Don't let them just read back what's on the transcript - that's obviously wrong. These situations are incredibly frustrating but they do get resolved once you can reach someone with access to the full details of what happened to your return. Hang in there!

I'm currently 3 weeks into my CP05 journey after receiving the notice on March 26th, and this thread has been absolutely invaluable for maintaining my sanity! Filed on February 11th with what I thought was a completely routine return - single W-2, standard deduction, small 401k rollover - and was planning to use my refund to finally address some necessary roof repairs before the rainy season hits. Like so many others here, that "income verification review" language initially had me convinced I was being audited or had committed some kind of tax fraud. I spent an entire weekend going through every document multiple times, wondering what I could have possibly done wrong with such a straightforward filing. After reading everyone's experiences here, I immediately set up transcript access and can see that familiar 570 hold code everyone mentions. I've committed to checking every Thursday morning rather than falling into the daily obsession cycle that seems to drive everyone crazy. What strikes me most from reading all these timelines is how this appears to be affecting people with the most basic returns - it really does seem like they're just casting a much wider verification net this year rather than targeting specific issues. The complete communication blackout during this process is definitely the most frustrating part. We literally get more detailed updates about food delivery than our own tax refunds! Thank you all for sharing your experiences and timelines - this community has provided more useful information than anything I could find on official IRS resources. Here's hoping we all see those magical 571 codes appear soon and can finally get our refunds released! 🤞

I'm currently in week 2 of my CP05 experience after receiving the notice on April 5th, and finding this thread has been such a blessing for my anxiety levels! Filed on February 28th with a basic return (W-2, standard deduction, small amount of student loan interest) and was really hoping to use my refund to pay off some lingering credit card debt from the holidays. Like absolutely everyone else here, that "income verification review" language completely freaked me out at first. I genuinely thought I was being investigated for tax fraud with my super simple return! I spent hours re-checking every single number, convinced I'd made some terrible mistake somewhere. After reading all your advice, I immediately set up transcript access and there it is - that infamous 570 hold code just chilling there. I'm planning to check every Monday morning to avoid the daily checking obsession I can already feel myself wanting to develop. What's really validating is seeing how many people with straightforward returns like mine are going through this exact same thing. It makes it clear this really is just their new standard verification process rather than us actually doing anything wrong. The complete lack of communication during this wait is definitely the hardest part - even package tracking gives you more updates! Thank you all for sharing your timelines and keeping everyone sane during this process. Knowing most people here eventually get their full refund in that 45-65 day window gives me hope, even though 2 weeks already feels like forever when you're trying to pay down debt. Here's to hopefully joining the success story club soon! 🤞

If you want a free alternative, try calling the IRS exactly at 7:00 AM Eastern when they open. That's what worked for me after weeks of failed attempts. Also, the Taxpayer Advocate Service can sometimes help with identity theft cases if you're experiencing financial hardship because of the delayed refund. And definitely check your credit reports at annualcreditreport.com to see if there are other accounts opened in your name. If someone's using your SSN for employment, they might be using it for other things too.

Has anyone tried going to their local IRS office in person instead of calling? I had a similar situation last year and was able to get an in-person appointment through the IRS website. Took about 3 weeks to get the appointment but they resolved everything in one visit.

I've seen this exact issue 4 times this tax season. Here's what worked for my clients: Step 1: Go to IRS.gov and request a Wage & Income Transcript for 2023 Step 2: Compare the AGI on that transcript with what you're entering Step 3: If they match and still get rejected, try entering $0 as the prior year AGI Step 4: If still rejected, file by mail with Form 8453-OL attached I'm concerned that both his total income and AGI are identical. This usually indicates no adjustments were taken (no student loan interest, no HSA contributions, etc). If he had marketplace insurance the previous year but didn't report it, the IRS might have flagged his account for review.

I'm dealing with something very similar right now! My client's return keeps getting rejected even though we're using the exact AGI from their 2023 return. What's frustrating is that the IRS error message is so vague - it just says "AGI doesn't match" without any hint about what might be wrong. One thing I learned from calling the Practitioner Priority Service (which took 3 hours of waiting) is that sometimes the IRS system doesn't update immediately when they make adjustments to prior year returns. The representative told me that if a return was adjusted after the initial processing, there can be a delay of several weeks before their e-file system reflects the correct AGI. Has your brother received any notices from the IRS about his 2023 return being adjusted? Even a small change like rounding or a calculation correction can throw off the AGI verification. I'd definitely recommend getting that transcript as others mentioned - it's the only way to see what the IRS actually has on file versus what Jackson Hewitt gave him.

I had this exact issue last year. Blank transcript for weeks, SBTPG showed funded, and I'd received my state refund. Back in 2022, I panicked and called the IRS every day for a week. This year, I was patient and my transcript suddenly updated on March 23rd after filing January 25th. My federal refund hit my account on March 29th. The IRS is just incredibly slow with PATH Act returns, especially if you claimed the Earned Income Credit like I did.

I'm going through the exact same thing right now! Filed 2/3, accepted same day, PATH Act return with EIC, and my transcript is still completely blank after 5 weeks. SBTPG shows "funded" but I think that's just for my state refund since I got that already with their fees deducted. It's so frustrating seeing people who filed after us getting their refunds while we're still waiting. Based on what everyone's saying here, it sounds like the IRS is just severely backed up with PATH Act returns this year. Hopefully our transcripts will update soon and we'll get some movement!