IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Liam O'Connor

β€’

does anyone know if there's a statue of limitations on these CP2000 things? i got one for my 2021 taxes but it just arrived last month. feels kinda ridiculous they can come after u years later when i dont even have those documents anymore

0 coins

Amara Adeyemi

β€’

The IRS generally has 3 years from when you filed to audit/assess additional tax, but it extends to 6 years if you omitted more than 25% of your income. For international students, it can sometimes be longer if there are substantial reporting issues. So yes, they can definitely come after you for 2021 taxes now. Pro tip: Keep ALL tax docs for at least 7 years, no matter what.

0 coins

Emma Davis

β€’

@Aisha Ali, I went through almost the exact same situation when I was doing my master's here! The housing scholarship tax issue catches so many international students off guard because it really isn't intuitive coming from other countries where scholarships are completely tax-free. A few things that helped me when I got my CP2000: 1. Don't panic about the 30-day deadline - if you need more time, you can call and request an extension, especially as an international student still learning the system. 2. The IRS calculation might not account for any applicable tax treaty benefits. Depending on your home country, you might qualify for reduced tax rates or exemptions under the tax treaty. 3. When you respond, include a brief letter explaining that you're an international student new to US tax laws and made an honest mistake. This can help with penalty abatement. 4. Check if your university's international student services office has any tax clinics or partnerships with local tax preparers - many do, especially around tax season and for situations like this. The good news is that this is super common and the IRS deals with it all the time. As long as you respond promptly and pay what you legitimately owe, it shouldn't be a big deal. You've got this!

0 coins

This is such helpful advice! I'm also an international student (just started my program this year) and I'm already worried about making tax mistakes. The point about tax treaties is really important - I had no idea that could affect how much you owe. @Emma Davis, when you mention calling for an extension, do you call the general IRS number or is there a specific number for CP2000 notices? And did you end up owing the full amount or were you able to get it reduced through the tax treaty provisions? Sorry to piggyback on @Aisha Ali's thread, but this is exactly the kind of situation I want to avoid!

0 coins

Freya Larsen

β€’

Don't forget that worthless securities are still subject to the capital loss limitations. You can only offset up to $3,000 of ordinary income per year after you've used the losses to offset any capital gains. Had to learn this the hard way when I tried to claim $12,000 in losses from some penny stocks that went to zero in 2022. I offset about $2,500 in gains from other stocks, then could only use $3,000 against my regular income. The remaining $6,500 had to be carried forward to future tax years.

0 coins

Omar Hassan

β€’

Is there any way around this limit? I have about $8k in worthless stocks and barely any gains to offset this year.

0 coins

Paolo Rizzo

β€’

Unfortunately, there's no way around the $3,000 annual limit for offsetting ordinary income with capital losses. It's built into the tax code. However, you can carry forward the unused losses indefinitely until they're all used up. In your case with $8k in losses, you'd use $3k this year and carry forward $5k to next year. If you have capital gains in future years, you can offset those first (no limit), then use up to $3k against ordinary income each year until the carryforward is exhausted. The bright side is that worthless securities losses don't expire - they'll keep reducing your tax burden year after year until you've claimed the full amount.

0 coins

Harold Oh

β€’

I went through this exact situation last year with some defunct crypto mining stocks that got delisted. Here's what worked for me: First, contact your broker's tax department (not regular customer service) and specifically request a "worthless securities letter" or "abandonment letter." Most major brokers have a standard process for this. If your broker won't cooperate, you can still claim the loss but need to document everything yourself. Save screenshots of your account showing the securities, any emails with your broker, and find public records of when the companies went bankrupt or were delisted. For the tax filing, you'll use Form 8949 and Schedule D. Mark the transaction with code "W" for worthless, use December 31st of the tax year as the "sale" date, $0 as the sale price, and your original cost basis as the loss amount. One important thing - make sure you're claiming these in the correct tax year. Securities become "worthless" when there's no reasonable hope of recovery, which is usually when the company files bankruptcy or is officially dissolved, not necessarily when they stop trading. Keep all your documentation for at least 7 years in case the IRS has questions. The key is being able to prove you actually owned the securities and that they truly became worthless during the tax year you're claiming.

0 coins

Jake Sinclair

β€’

This is really comprehensive advice, thank you! I'm dealing with a similar situation with some biotech stocks that went under. Quick question - when you say "no reasonable hope of recovery," how do you determine that exactly? My stocks stopped trading months ago but the companies haven't officially filed bankruptcy yet. Should I wait for an official bankruptcy filing before claiming them as worthless, or is being delisted and untradeable enough?

0 coins

NeonNebula

β€’

My sister got hers in 3 weeks but shes only getting like $100 back. Maybe bigger refunds take longer to process?

0 coins

nah mines only $75 and im still waiting since feb 5th

0 coins

Same situation here - filed Feb 3rd electronically and still waiting. The lack of updates on the Where's My Refund tool is frustrating. At least it's good to know others are experiencing delays too. Hopefully we'll see movement soon!

0 coins

Aaliyah Reed

β€’

Totally agree! The waiting is the worst part. I filed around the same time and keep refreshing that site hoping for an update. At least we know from @Paolo Longo that 6-8 weeks is normal right now, so we re'probably still within the expected timeframe. Hang in there!

0 coins

StarSeeker

β€’

I'm dealing with the exact same frustrating situation! Filed in early March, accepted immediately, but still getting that "Your Information Is Not Available" message when I try to check my balance. One thing that helped me was checking my account transcript instead of just the balance page - go to "Get Transcript" and look at your Account Transcript for 2023. Mine actually showed the return was processed even though the balance page was still showing the error message. Also, if you know you owe $3,800, you can absolutely make a payment now through IRS Direct Pay without waiting for the balance to show up. Just select "Form 1040" and "2023" as the tax year. The system will accept payments even when your balance isn't displaying properly. I did this last week and got a confirmation number, so at least I know my payment went through. The waiting is nerve-wracking but from what I've read, this seems to be happening to a lot of people this year. Hopefully both our accounts update soon!

0 coins

Thanks for the tip about checking the Account Transcript! I just tried that and you're right - it shows way more detail than the balance page. Mine actually shows "Return Posted" with a date from last week, so it looks like it is processed even though the balance page still gives me that error message. I'm definitely going to go ahead and make the payment through Direct Pay like you suggested. Better to get it done now rather than risk any interest charges while waiting for their system to catch up. Did your balance page ever start working normally after you saw the transcript update?

0 coins

I'm experiencing the exact same issue! Filed my 2023 return in mid-February, got the acceptance confirmation within 24 hours, but I've been getting that same "Your Information Is Not Available at This Time" message for over 6 weeks now. What's really frustrating is that I can see on my Account Transcript that the return was actually posted to my account about 10 days ago, but the balance page still won't load properly. It's like their systems aren't talking to each other. I ended up calling the Taxpayer Advocate Service (1-877-777-4778) after getting nowhere with the regular IRS lines. They told me this is a known system issue affecting thousands of taxpayers this season, particularly those who filed early. The representative said the balance pages should start updating properly over the next 2-3 weeks as they work through their backlog. In the meantime, I went ahead and made my payment through IRS Direct Pay like others have suggested. At least I have peace of mind knowing I won't accrue interest while waiting for their technology to catch up. Definitely check your Account Transcript though - it might show more current information than the balance page.

0 coins

Max Knight

β€’

This is really helpful to know it's a widespread system issue! I've been stressing about this for weeks thinking something was wrong with my specific return. The Taxpayer Advocate Service sounds like a much better option than trying to get through the regular IRS phone lines. Quick question - when you made your payment through Direct Pay, did you just use the amount you calculated you owed from your return? I'm worried about paying the wrong amount since I can't see my actual balance, but waiting much longer for interest to accrue seems worse than potentially overpaying by a small amount. Also, did the Taxpayer Advocate rep give you any timeline on when the balance pages might start working normally again? It would be nice to have some idea of when this will all get sorted out.

0 coins

Based on your transcript and the CP21B letter from December 5th, you should definitely have received your by now. The typical timeframe is 2-3 weeks, so something might be holding it up. I'd suggest calling the IRS directly to check on the status - they can see if there are any issues or additional processing steps. Sometimes there are backend delays that don't show up on the automated systems. Keep your CP21B letter handy when you as they'll likely reference it. Hope you get it sorted out soon!

0 coins

This is really helpful advice! I'm new to dealing with IRS issues and wasn't sure if December to now was too long to wait. Definitely going to them tomorrow with my CP21B letter ready. Thanks for breaking down the timeline - it's reassuring to know this isn't normal and I should follow up.

0 coins

Hey Thomas! Looking at your situation, since you got the CP21B in December and it's now well past the typical 2-3 week processing time, I'd definitely recommend calling the IRS to check what's going on. Sometimes there can be backend holds or additional verification steps that aren't obvious from the transcript. When you call, have your CP21B letter and transcript ready - they'll need those reference numbers. The regular IRS customer service line should be able to tell you exactly where things stand and if there are any next steps needed on your end. Hope you get it resolved quickly!

0 coins

Thanks Carlos! This is really solid advice. I'm also dealing with a delayed situation and wasn't sure if I should wait longer or take action. Having the specific documents ready before calling makes a lot of sense. Did you have to wait long to get through to someone when you called the IRS? I've heard the wait times can be pretty brutal.

0 coins

Prev1...31023103310431053106...5644Next