Does federal work study count as income for CalWORKs? Caseworker gave conflicting info
I just got approved for a federal work study position at my community college, but now I'm worried about my CalWORKs benefits. My friend who's also on Cash Aid said her work study money didn't affect her grant at all, but when I mentioned it to my caseworker yesterday, she said it would count as income and reduce my benefit amount. I'm already struggling to make ends meet with my 2 kids, and I NEED this work study to help with my education expenses. The whole point of me going to school is to get off aid eventually! Has anyone dealt with this before? Does federal work study income actually affect your CalWORKs benefits? I'm really confused because I've heard different things from different people.
27 comments


Vincent Bimbach
Your caseworker is incorrect. Federal work study is EXEMPT income for CalWORKs. It should not be counted and should not reduce your Cash Aid amount at all. This is directly from the California Department of Social Services Manual of Policies and Procedures Section 44-111.24. You should request a supervisor review of your case if your worker is trying to count it. I went through this exact same issue last year. My worker tried to count my work study and reduced my benefits for two months before a supervisor fixed it and issued me retroactive payments for what I should have received.
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Skylar Neal
•Thank you so much! I was so confused because my friend said the same thing - that it shouldn't count. Do you know if I need to bring in any specific documentation to prove it's work study and not regular income? I don't want them to mistake it for regular employment.
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Kelsey Chin
not all caseworkrkers know the rules right my worker said the same thing til i showed her the paperwork from financial aid office that said FEDERAL WORK STUDY on it. bring that paper and tell them to check the regulations. some of them get confused with regular student employment which DOES count.
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Skylar Neal
•I appreciate that info! I'll make sure to bring my award letter that specifically says 'Federal Work Study' on it. Did you have to submit any pay stubs once you started working?
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Norah Quay
I remember when I was in your exact position 3 years ago. The county KEPT counting my work study as income despite it being exempt! I had to call them every month for 4 months straight to get it fixed. The worst part was getting through to a real person - I'd be on hold for hours and often got disconnected. I finally discovered this service called Claimyr (claimyr.com) that got me through to an actual person at the CalWORKs office in minutes instead of hours. They have a video showing how it works: https://youtu.be/jzISHxCPLwE Once I actually reached someone who knew the rules, they fixed everything and gave me back pay for all the months they incorrectly reduced my benefits. Don't give up - work study is DEFINITELY exempt!
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Leo McDonald
•is that service really worth it tho?? i hate paying just to talk to someone who should be available anyway
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Norah Quay
•For me it was worth every penny because I got back almost $600 in benefits they incorrectly withheld. Plus the time saved not sitting on hold all day while trying to take care of my kids.
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Jessica Nolan
Federal work study is 100% exempt income under CalWORKs regulations. It's considered financial aid, not earnings. Your caseworker might be confusing it with regular student employment. Make sure you get something in writing from your school's financial aid office that clearly states it's federal work study. Then ask your worker to review MPP Section 44-111.24 which specifically lists work study as exempt. If they still try to count it, immediately request a state hearing. You have 90 days from when they take action to request the hearing, and you can continue getting your current benefit amount while waiting for the hearing if you request the hearing within 10 days of getting a Notice of Action.
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Skylar Neal
•Thank you for the exact regulation! I've written it down and will definitely mention it to them. How do I request a state hearing if they don't fix it? Is there a form I need to fill out?
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Angelina Farar
they always do this!!! the county workers dont know there own rules half the time smh. my sister had same problem. they counted her workstudy for 5 months before she got it fixed and she had to fight HARD to get backpay. bring your financial aid award letter and DEMAND to speak with a supervisor if ur worker doesnt listen
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Skylar Neal
•So frustrating that this seems to be a common issue! Did your sister eventually get backpay for the months they incorrectly reduced her benefits?
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Angelina Farar
•ya but it took like 3 months to get the money back after they admitted the mistake. keep all ur paystubs and award letters!!!
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Sebastián Stevens
Hi there! I work in financial aid at a community college and help many students with this exact issue. Federal Work Study is definitely exempt income for CalWORKs purposes. When students start their work study positions, we provide them with a letter stating: 1. This is Federal Work Study (not regular employment) 2. It's part of their financial aid package 3. It's for educational purposes Ask your financial aid office for a similar letter. Also, make sure you're reporting it correctly on your SAR7 - there should be a section for exempt income where you can list it separately from regular earnings. If your worker still insists on counting it, request a supervisor review and cite MPP Section 44-111.24.
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Skylar Neal
•Thank you! I'll definitely talk to my financial aid office. Do you know if I need to report it on my SAR7 even though it's exempt? I'm worried about confusing my worker even more if I list it.
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Sebastián Stevens
•Yes, you should still report it on your SAR7, but clearly mark it as 'EXEMPT - Federal Work Study' so there's no confusion. Always report all income even if it's exempt, but make sure it's properly identified. This protects you from any potential overpayment claims later.
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Leo McDonald
my caseworker tried 2 count my workstudy 2 and i had to fight about it. the supervisr finally fixed it but they never gave me back the money they took in the first place. still mad about that lol
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Vincent Bimbach
•You should have received retroactive payments for any months they incorrectly reduced your benefits! You can still request those payments even if it happened a while ago. File a formal complaint with the county and request a state hearing if needed.
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Skylar Neal
Update: I called my caseworker this morning and told her about MPP Section 44-111.24 that says work study is exempt. She checked with her supervisor and called me back to say I was right! Thank you all SO MUCH for the advice. She's going to make a note in my case that my work study income should not be counted. I'm bringing my award letter to my next appointment just to be safe. So relieved!
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Jessica Nolan
•Great news! Make sure you get that in writing too. Ask for something in writing confirming that your work study won't affect your benefits - even just an email confirmation would help if there are issues in the future.
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Skylar Neal
•Good idea! I'll ask her to send me an email confirmation or something in writing. I don't want to have to fight this battle again later.
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Ella Lewis
So glad you got it resolved! This is such a common issue and it's frustrating that so many caseworkers don't know the rules about work study. Your story will definitely help other students who run into the same problem. Good luck with your studies and your work study position - it's great that you're working toward your educational goals!
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Freya Thomsen
•This is exactly why communities like this are so valuable! When caseworkers give conflicting information, having people who've been through the same situation share their knowledge makes all the difference. Skylar, you handled this perfectly by getting the specific regulation number and advocating for yourself. Your success story will definitely help other students avoid this headache!
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Omar Fawaz
This thread is such a perfect example of why peer support is so important! As someone who went through college while on CalWORKs about 5 years ago, I can't tell you how many times I had to educate my own caseworkers about the rules. It's honestly ridiculous that this is such a common problem when the regulations are crystal clear. For anyone else reading this who might face similar issues - always ask for the specific MPP section number when a caseworker tells you something that doesn't sound right. Most of the time they'll actually look it up and realize their mistake. And if they don't, having that regulation number makes it much easier to escalate to a supervisor. Skylar, I'm so happy you got this resolved quickly! Your work study income is going to be such a help with school expenses, and you shouldn't have to stress about it affecting your basic needs. Best of luck with your studies - getting that education is going to be so worth it!
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Finley Garrett
•This is such great advice about asking for the MPP section numbers! I'm new to navigating CalWORKs and honestly had no idea I could ask caseworkers to cite specific regulations when they make decisions. It's really encouraging to hear from people who've successfully completed their education while receiving benefits - gives me hope that it's possible even when the system seems confusing. Thank you for sharing your experience!
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Ravi Gupta
This whole thread is so helpful! I'm starting college next semester and was worried about how work study might affect my benefits. It's really frustrating that caseworkers aren't consistently trained on these rules - seems like every office interprets things differently. I'm definitely going to save that MPP Section 44-111.24 reference and make sure to get documentation from my financial aid office before I even start working. It's amazing how much easier it is to navigate this stuff when you have a community of people who've been through it. Thanks everyone for sharing your experiences!
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Ezra Bates
•That's such a smart approach to get everything documented upfront! I wish I had known to do that before I started my work study. It would have saved me so much stress and confusion. You're absolutely right that different offices seem to interpret things differently - it's like playing the lottery with which caseworker you get. Having this community to ask questions and get real experiences from people who've actually dealt with these issues is invaluable. Good luck with starting college next semester! It sounds like you're going in prepared, which is half the battle.
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Connor Byrne
I'm just starting my CalWORKs application process and this thread is incredibly eye-opening! I had no idea that caseworkers might not always know the rules correctly. It's both reassuring and concerning to see how common this work study issue seems to be. I'm planning to start community college next fall and will likely need work study to help with expenses, so I'm taking notes on everything you all have shared. The MPP Section 44-111.24 reference, getting documentation from financial aid, asking for things in writing - this is all so valuable to know ahead of time. It's really inspiring to see people like Skylar successfully advocating for themselves and getting issues resolved. And Omar, hearing that you completed college while on CalWORKs gives me so much hope! Sometimes the system feels overwhelming when you're new to it, but having a community like this where people share real experiences and practical advice makes it feel much more manageable. Thank you all for being so generous with your knowledge!
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