EBT card blocked - will benefits be available exactly at midnight after 24-hour waiting period?
Hi everyone, my EBT card got blocked yesterday after too many wrong PIN attempts (my 5 year old got hold of it). I called the customer service number and they said they removed the block but it would take 24 hours to process. They told me benefits would be available again after the 24-hour period, but I'm wondering if that means exactly at midnight tonight? We're completely out of groceries and I need to shop as soon as the card is working again. Has anyone gone through this block removal process recently? Did your card really start working again exactly at the 24-hour mark or did it take longer? I'm trying to plan when to go to the store tonight/tomorrow.
18 comments

Giovanni Rossi
same thing happened to my card last month when my toddler kept playing with it lol. it did take the full 24 hrs but i dont think it was exactly at midnight. i went shopping in the morning (like 8am) and it worked fine by then. but i didnt try at midnight so cant say for sure
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CosmicCaptain
•Thanks for sharing! That's what I'm worried about - staying up til midnight to go shopping and then finding out it's not actually working yet. Might just wait until tomorrow morning then.
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Fatima Al-Maktoum
The EBT system doesn't exactly process things at midnight - it's more about a full 24-hour cycle from when the customer service rep processed the unblock request. If they removed the block at 2PM yesterday, it should be available around 2PM today. However, the system sometimes processes these things in batches, so it could be slightly earlier or later. I recommend waiting the full 24 hours plus maybe an hour extra to be safe. You can also call the EBT customer service line at 877-328-9677 to verify the card status before heading to the store.
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Dylan Mitchell
•Actually this isn't always true. My card got blocked twice last year and the first time it was available EXACTLY at midnight even though I called at like 3pm. The second time it didn't work until the afternoon. I think it depends on which county you're in and how their system is set up. The whole CalFresh system is so inconsistant!!!
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Sofia Gutierrez
I work as a benefit counselor, and I can tell you that EBT card blocks are usually removed in one of two ways: 1) Some counties process these at midnight for all cards blocked that day, or 2) Other counties use a rolling 24-hour timeframe from when the request was processed. If you're in a real bind for food tonight, remember you can also visit a local food bank - many are open in the evenings and don't require any paperwork for emergency assistance.
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CosmicCaptain
•Thank you for explaining! I'm in Los Angeles County if that helps. I'll look into local food banks too - that's a really good suggestion for tonight.
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Dmitry Petrov
this happened to me and i was SO FRUSTATED!!!1!! i called and they said 24 hrs but it was MORE like 30 hrs and i had to call AGAIN because i tried to use my card and it still wouldnt work!!! the whole system is terrible and they dont care if your family is hungry. i had to borrow money from my sister.
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StarSurfer
•The same thing happened with my card too - I called and they said 24 hours but it ended up being more like 36. I think the rep just gives the standard answer of 24 hours but the system doesn't actually work that quickly. When I called back they told me it was "still processing" 🙄
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Ava Martinez
If you need to check if your card is working without going to the store, you can call the EBT customer service number and check your balance. If they can tell you your balance, that means the card is unblocked. I've had to deal with this a few times (my card gets blocked if I accidentally put in the wrong PIN even once sometimes!). Try calling them right at the 24 hour mark to see if it's working before you head out.
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CosmicCaptain
•That's really smart! I'll definitely try calling to check the balance first. Would save me a trip if it's still not working. I didn't realize the card could get blocked that easily, I'll be more careful in the future.
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StarSurfer
I had this EXACT issue last month and spent HOURS trying to get through to someone at the county office to help speed things up because my kids were hungry. Finally found this service called Claimyr that got me connected to a real person at the CalFresh office in under 5 minutes. They were able to expedite the unblocking process so I didn't have to wait the full 24 hours. Check them out at claimyr.com - they have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. Seriously saved me when I was desperate.
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Giovanni Rossi
•i never heard of this before? does it actually work? i hate waiting on hold for hours every time i call ebt customer service
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StarSurfer
•Yes! It definitely worked for me. The regular EBT customer service line can only follow the standard procedures, but actual county workers can sometimes override things in urgent situations. Claimyr just gets you through to a real county worker without the endless hold times.
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Ava Martinez
I'm confused about something - are you talking about your CalFresh EBT or your Cash Aid EBT? Because they're different programs on the same card. If it's your CalFresh benefits, make sure you're using it at approved grocery stores. If it's Cash Aid, you should be able to use it anywhere that accepts EBT including ATMs. Just wanted to clarify because the unblocking process can be different.
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CosmicCaptain
•It's the CalFresh EBT benefits (food stamps). I don't receive Cash Aid. Sorry I should have been more specific! I'm planning to use it at the grocery store where I always shop.
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Fatima Al-Maktoum
Just to follow up on this thread - if your card is unblocked but you're still having issues at the store, make sure you've activated the new card if they sent you one. Sometimes when there's a block, they automatically send a replacement card even if you don't request one. Also, if you're shopping after midnight, be aware that some stores' EBT processing systems do maintenance between 12-2am, so transactions might not go through during that window even if your card is active.
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CosmicCaptain
•Update: My card started working at almost exactly the 24-hour mark! I decided to try calling to check my balance as someone suggested, and it worked. Just got back from grocery shopping. Thanks everyone for all your help and advice!
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Clarissa Flair
•That's great news! Glad it worked out for you. It's really helpful to know that LA County processes these pretty much right at the 24-hour mark. I'll definitely remember the tip about calling to check the balance first - such a simple way to avoid an unnecessary trip to the store. Hope you were able to get everything you needed for your family!
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