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This happened to me after my last recertification. I ended up having to go to the county office and they printed me a temporary card right there. Bring your ID and know your Social Security number. They might ask security questions like your case number or verification of your address. The temporary card worked immediately, and then my permanent one came about a week later. Good luck! It's so stressful when you can't access your benefits.
Thank you! It IS super stressful. I'm going to try going to the office tomorrow morning. Glad to hear another confirmation that they can print cards there!
Just wanted to follow up - were you able to get your replacement card? If you're still having trouble, one other thing to try is to ask if your county has an EBT liaison. Some counties have specific staff members who can troubleshoot EBT card issues more effectively than regular eligibility workers.
Yes! Finally got it sorted yesterday. Went to the county office and they found out my card replacement request was stuck in some weird status. They printed me a temporary card on the spot and I was able to get groceries last night. Thank you all for the advice!!!
my sister works for the county and she told me they were doing updates to the calfresh system this week so maybe thats why none of us can see pending benefits this month lol but don worry it should still come
UPDATE: My benefits just appeared as pending this morning (Dec 31)! Looks like it was just delayed by a few days. Thanks everyone for the helpful responses and calming my nerves. Hopefully this helps anyone else experiencing the same issue.
Great news! Thanks for updating the thread. This is helpful information for others who might be experiencing the same concern. System updates often cause temporary display issues like this.
This happened to me back in June!!! I had to go to a food bank for the weekend. Which was humiliating because I already get CalFresh but the volunteers were nice. The most frustrating part is that when benefits finally came back Tuesday, they acted like it was no big deal. Like we're just supposed to magically find food for 4 days with no warning???
right??? they dont care at all about us. my worker once told me "oh just go to the food bank" like im not already getting benefits cuz i NEED THEM
Quick update for everyone in this thread - I just got a text alert from the CalFresh office stating benefits delayed by the system outage will be deposited by Monday 9am, even though offices are closed for Labor Day. They're prioritizing getting benefits loaded before resolving other systems issues. Hope this helps ease some stress for the weekend.
That's such a relief to hear! Thank you for sharing this update. I haven't received any text yet but hopefully that means mine will come through Monday too. Going to try the food bank tomorrow just in case, but this makes me feel so much better.
UPDATE FOR EVERYONE: The California Department of Social Services just announced new expedited procedures for EBT theft as of March 2025. They now have a 3-day emergency replacement process when children or disabled household members are involved. The replacement is temporary pending investigation, but it helps bridge the gap. You MUST file both the police report and EBT-2259 form to qualify.\n\nOP, make sure to specifically mention this new policy when you speak with your county worker. Many workers may not have been trained on it yet. The policy memo number is ACL 25-32 if they need to look it up in their system.
I cannot thank you enough for this information!!!! I finally got through using that Claimyr service someone mentioned above, and when I referenced the policy memo number, the worker actually put me on hold to look it up. When she came back she confirmed I qualify for emergency replacement! They're processing it today and said funds should be available within 48 hours. I'm going to show my landlord the case number and hopefully that buys me enough time. THANK YOU ALL SO MUCH!!!
Rachel Tao
I just went through this exact situation. Called the county about my CalFresh application after waiting 3+ weeks and found out they needed verification documents they never told me about. I used the Claimyr service (claimyr.com) to get through quickly - they connected me directly to a caseworker in about 15 minutes instead of waiting on hold for hours. The worker told me that with a baby, we qualified for expedited CalFresh processing but the system hadn't flagged our application correctly. Got everything sorted in one call and had benefits within 3 days after waiting weeks. Definitely worth calling ASAP.
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James Maki
•Thank you so much! I'll check out that service today. I've tried calling the regular number twice before and got disconnected after waiting 45+ minutes each time. Really appreciate the recommendation!
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Scarlett Forster
One additional note: Make sure when you follow up about your CalFresh application that you ask if you qualify for expedited services. With an infant and limited income, you might be eligible to receive benefits within 3 days instead of waiting up to 30 days for regular processing. You'll need to specifically ask about this as sometimes the expedited service eligibility isn't automatically checked. Also, request a benefit calculation breakdown so you understand exactly how your benefit amount is determined.
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Arnav Bengali
•This!!! When I applied for CalFresh after my baby was born, I had no idea about expedited services and waited the full 30 days. Then found out later we could have gotten benefits within 3 days. The system doesn't always catch this automatically - you have to advocate for yourself!
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