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Here's what worked for me: 1. Call early in the morning, like 5 minutes before they open 2. Choose the Spanish option (even if you don't speak it) 3. When you get an agent, politely ask to be transferred to English tech support 4. Be super nice and patient It took me a few tries, but I finally got through this way. Hope it helps!
Charlotte Jones
Here's what you need to do when you finally get through to an agent: 1. Explain that you recently got a new phone number (give them the exact date if possible). 2. Tell them you tried to update it online but got an error saying it was already in use. 3. Emphasize that you've never used this number for any previous accounts or applications. 4. Ask them to check if there's been a mix-up or if the number is incorrectly associated with another account. 5. Request that they manually update your phone number in the system. 6. If they say they can't do it, ask to speak with a supervisor. 7. Make sure to get a confirmation number or some kind of written proof that your number has been updated. 8. After the call, try logging in again to verify the change. Good luck! Let us know how it goes.
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Lucas Bey
•This is solid advice 💯 Saving this for later!
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Royal_GM_Mark
•Thank you so much for the detailed steps! This is super helpful.
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Harper Thompson
am i the only 1 who thinks its ridiculous we gotta jump through all these hoops just to update a damn phone number? 🤡 the whole system needs an overhaul fr
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Caleb Stark
•Preach! 🙌 It's like they're stuck in the stone age or smthn
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Jade O'Malley
•For real tho. My grandma could design a better system than this 😂
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