my sisters calfresh got cut off and it was bcuz she didnt report her new job within 10 days...did u start any new work or get a raise maybe?

I'm so sorry this is happening to you! I'm new to this community but have been dealing with CalFresh issues for a while now. Since you found that missing rent verification notice in your BenefitsCal account, you're actually in a really good position to get this resolved quickly. One thing I learned the hard way - always screenshot those BenefitsCal notices as soon as you see them because sometimes they disappear from the system. Also, when you call tomorrow, if the first person you talk to can't help or seems dismissive, politely ask to speak with a supervisor. Sometimes the front-line workers don't have the authority to reinstate benefits immediately but supervisors do. Also wanted to mention - if you're really worried about food this week, most food banks don't require any paperwork or proof of need. The Food Bank of the Redwoods has locations throughout Humboldt County and they're really helpful. You can find their locations and hours online. It's not a permanent solution but it can help bridge the gap while you get your benefits restored. Hang in there - it sounds like this should be fixable once you provide that rent receipt!

I've heard about this too. My cousin used it when her account got locked and she couldn't access her benefits. Said it saved her hours of waiting.

Just wanted to chime in as someone who went through the same confusion when I first got CalFresh! The system really isn't intuitive at all. Your benefits will always come on the same date each month (the 11th in your case) and they don't expire for almost 9 months, so you have plenty of time to use them. I actually keep a little calendar now marking my deposit date so I can plan my grocery trips better. Don't feel bad about not knowing - I think most of us had to learn this stuff the hard way through trial and error rather than getting clear explanations upfront.

UPDATE: Just wanted to let everyone know my extra payment came through today (the 18th) just like you all said it would! Thank you all for the helpful information - especially about the difference between TFS and CNAP. I'm still learning all these CalFresh terms and programs. Now I need to focus on my recertification next month so there's no gap in benefits!

I'm new to CalFresh and this thread has been SO helpful! I just got approved last month and didn't even know about the CNAP supplement until reading this. I've been wondering why I got an extra $75 on my card and thought it was a mistake. Now I know it's actually supposed to be there! Question for everyone - when you're on regular CalFresh (not TFS), does the CNAP supplement always come on the 15th? And is there anywhere I can sign up for notifications about delays like this so I don't panic when payments are late? I'm a single mom and every dollar counts for groceries. Thanks to everyone who explained the difference between TFS and CNAP - the county worker who helped me didn't mention any of this stuff! 🙏

This is why I always keep some extra food on hand for these situations. The system is so unreliable sometimes. Glad it worked out!

So glad everything worked out for you @Amina! I've been through this exact same panic before. For future reference, I've found that keeping the EBT customer service number (1-877-328-9677) saved in my phone helps, and they usually have recorded messages about system-wide delays when they happen. Also, some food banks and churches do emergency food assistance if you ever get stuck waiting for delayed benefits again. It's such a relief when those funds finally show up though - hope your grocery shopping went well!

UPDATE: I wanted to thank everyone for their advice! I used Claimyr to finally get through to a supervisor at the county office, and they were actually really helpful once I mentioned the new guidance from March 2025 and Form CF 303. We submitted all the documentation showing my mom was at her doctor's appointment in California when the money was withdrawn in Arizona. They're expediting her replacement benefits and should have them loaded within 3 business days! The supervisor said these cases are happening a lot and they're working on better skimmer detection at out-of-state retailers. For anyone else dealing with this, definitely mention ACL 25-32 and request expedited replacement!

So glad to hear you got this resolved quickly! This is exactly why community knowledge sharing is so important - the county workers don't always volunteer information about new policies or expedited processes. Your experience will definitely help other families dealing with EBT theft. It's encouraging that the supervisor acknowledged this is a widespread problem they're actively working on. Hopefully they can get better protections in place soon so seniors like your mom don't have to go through this stress in the first place.