Try calling super early in the morning when they first open. I've had better luck getting through around 8:05am rather than later in the day. But yeah they should have made an actual announcement about ending the extra benefits instead of just quietly cutting them off! People plan their monthly budgets around this stuff!

Just joined this community and seeing this thread - I'm having the exact same issue! Been waiting for emergency allotment that never came. Really frustrating that the app still shows outdated info about benefits that ended almost 2 years ago. My family was counting on that extra money too. Going to try calling early morning like Paolo suggested and also check out that Claimyr service Natasha mentioned. Thanks everyone for sharing your experiences - at least now I know I'm not the only one dealing with this confusing situation!

Just as an update for everyone - the state CalFresh website now has a banner indicating there's a system delay affecting benefit issuance. They expect all benefits to be deposited by tomorrow morning. If you're in an emergency situation and need food assistance immediately, you can contact your county office and request expedited assistance. They may be able to help with emergency food resources while waiting for the system issue to be resolved.

I'm so glad I found this thread! I was panicking this morning when my benefits didn't show up either (my case number ends in 1 so I usually get them on the 1st). I've been dealing with CalFresh for about 2 years now and this is the first time I've experienced a system-wide delay like this. It's such a relief to know it's not just me and that there's an official acknowledgment of the issue. The stress of not knowing whether your benefits are coming when you're depending on them for your family is just overwhelming. Thank you to everyone who shared updates and resources - this community is really helpful during times like these!

Update: I finally got through to someone at the county office! Turns out the extra $95 was a temporary adjustment because of our decreased income earlier this year. It was set to last for 6 months and August was the final month. They said they sent a notice in July but I never received it. They're sending me a copy of it now. Thanks everyone for your help figuring this out!

Thanks for sharing this update! It's really helpful to know what the resolution was. I've been wondering about some changes to my own benefits lately and this gives me a better idea of what questions to ask when I call. It's frustrating that notices sometimes don't make it through the mail - seems to happen more often than it should. At least now you know what happened and can plan your budget accordingly going forward.

Just wanted to follow up - were you able to get any assistance? One thing I forgot to mention is that if you have children, you might also qualify for CalWORKs which does provide cash aid that can be used for housing. The income limits are different from CalFresh but if you're struggling with work hours, it might be worth applying. The application can be submitted through BenefitsCal.com or at your county office.

That's great news that you went in person and got the application expedited! The Housing Support Program has really helped a lot of families in similar situations. While you're waiting for that decision, you might also want to reach out to your local Salvation Army or United Way - they sometimes have emergency funds that can help bridge the gap if the county assistance takes longer than expected. Also, document everything with your landlord (keep texts, emails, etc.) in case you need to show you're actively working to resolve the situation. Hope it all works out for you!

I'm so sorry you went through that skimming experience - it's absolutely terrible that this happens so frequently to people who are already struggling. I've been following this thread and learned so much from everyone's responses. Just wanted to add that you can also set up text alerts for your EBT card through the customer service line. They'll send you a text whenever there's activity on your account, including deposits and purchases. This way you'll know immediately if your benefits were deposited or if there's any suspicious activity, even when your card is locked. I hope you never have to deal with skimming again, but at least now you have all these great security strategies from the community!

I'm a case worker who's helped dozens of clients through skimming situations, and I want to emphasize what others have said - your benefits WILL be deposited even with a locked card. The lock only affects outgoing transactions (purchases/withdrawals), never incoming deposits. A few additional protective measures I recommend to all my clients: - Check your balance before AND after every shopping trip - Take a photo of card readers before inserting your card - if it looks loose, wobbly, or different from usual, don't use it - Shop at larger chain stores when possible - they tend to have better security monitoring on their card readers - Never let anyone "help" you at the ATM or card reader The lock feature has been a game-changer for preventing repeat skimming. I tell all my clients to treat it like locking your phone - it should be your default state unless you're actively using it.