I'm dealing with this exact same issue right now! My daughter should have gotten her P-EBT card weeks ago. I called the 877-328-9677 number three times and keep getting different information each time. The first person told me to wait 2-3 weeks, the second said there was a "system update" causing delays, and the third couldn't even find my daughter's case in their system. What's really frustrating is that other families at her school got their cards over a month ago. I'm wondering if there's a specific issue with certain batches or if some kids' records got stuck somewhere in the process. Has anyone had luck getting help through their county office instead of the state number? I'm in Orange County and thinking about trying that route next. At this point I'm willing to drive somewhere in person if it means actually getting answers instead of being told to "wait a little longer" every time I call.

I'm going through the exact same nightmare right now! Called that 877-328-9677 number about 3 weeks ago and was told my son's P-EBT card would arrive "within 10 business days." Well, it's been 15 business days and still nothing. Meanwhile, kids in his class have had their cards for over a month! What's really getting to me is that when I called back yesterday, they couldn't even locate the notes from my previous call. It's like I never called at all! The rep yesterday said my case is "pending verification" but couldn't tell me what needs to be verified or how long that takes. I'm definitely going to try calling right at 6am tomorrow after reading everyone's advice here. Going to have his student ID, our current address, and his exact name spelling ready. If that doesn't work, I think I'll contact our Assembly Member's office like @dc08b98faee1 suggested. My family really needs these benefits and it shouldn't be this hard to get help that our kids are legally entitled to! Thanks everyone for sharing your experiences - at least I know I'm not alone in this mess.

Try calling super early in the morning when they first open. I've had better luck getting through around 8:05am rather than later in the day. But yeah they should have made an actual announcement about ending the extra benefits instead of just quietly cutting them off! People plan their monthly budgets around this stuff!

Just joined this community and seeing this thread - I'm having the exact same issue! Been waiting for emergency allotment that never came. Really frustrating that the app still shows outdated info about benefits that ended almost 2 years ago. My family was counting on that extra money too. Going to try calling early morning like Paolo suggested and also check out that Claimyr service Natasha mentioned. Thanks everyone for sharing your experiences - at least now I know I'm not the only one dealing with this confusing situation!

Update: I finally got through to someone at the county office! Turns out the extra $95 was a temporary adjustment because of our decreased income earlier this year. It was set to last for 6 months and August was the final month. They said they sent a notice in July but I never received it. They're sending me a copy of it now. Thanks everyone for your help figuring this out!

Thanks for sharing this update! It's really helpful to know what the resolution was. I've been wondering about some changes to my own benefits lately and this gives me a better idea of what questions to ask when I call. It's frustrating that notices sometimes don't make it through the mail - seems to happen more often than it should. At least now you know what happened and can plan your budget accordingly going forward.

To follow up on the expedited services question - you qualify for expedited CalFresh if: 1. Your household has less than $150 in monthly gross income and no more than $100 in liquid resources (like cash or bank accounts), OR 2. Your combined monthly gross income and liquid resources are less than your monthly housing costs (rent/mortgage and utilities), OR 3. You're a migrant or seasonal farmworker household with less than $100 in liquid resources. If any of these apply to you, definitely call and request expedited processing. Even if you've already applied, they should still follow the expedited timeline once you request it.

UPDATE: I called the county number and after waiting for 45 minutes, finally got through! They said my application is still pending but scheduled for an interview tomorrow afternoon. The worker mentioned they're currently processing applications from 8-10 days ago, so that matches what several of you said about the timeline. Thanks everyone for your help and advice! Will update again after my interview.

Just wanted to follow up - were you able to get any assistance? One thing I forgot to mention is that if you have children, you might also qualify for CalWORKs which does provide cash aid that can be used for housing. The income limits are different from CalFresh but if you're struggling with work hours, it might be worth applying. The application can be submitted through BenefitsCal.com or at your county office.

That's great news that you went in person and got the application expedited! The Housing Support Program has really helped a lot of families in similar situations. While you're waiting for that decision, you might also want to reach out to your local Salvation Army or United Way - they sometimes have emergency funds that can help bridge the gap if the county assistance takes longer than expected. Also, document everything with your landlord (keep texts, emails, etc.) in case you need to show you're actively working to resolve the situation. Hope it all works out for you!