California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just FYI - once they recalculate your benefits with the correct expenses, they should give you retroactive benefits back to when you applied if you're owed more. So make sure to ask about that when you call!

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That would be amazing! Even an extra $100 per month would make a huge difference for us right now. Thanks for letting me know about the retroactive benefits!

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Hey there! I went through something similar when I first applied. The whole process is really overwhelming, especially when you're counting on those benefits to feed your family. From reading through all the comments here, it sounds like you have several expenses that might not have been properly counted - the after-school program alone could make a big difference in your benefit amount since childcare costs are a major deduction. When you call (and definitely try that Claimyr service someone mentioned if you keep getting disconnected), make sure you have all your documentation ready. I learned the hard way that they need proof of everything. Also, don't be afraid to ask them to walk you through exactly how they calculated your benefits - they're supposed to explain it if you ask. You've got this, and it sounds like you could potentially get a higher benefit amount once they have all the correct information!

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Thank you so much, Mary! Your comment really helps put things in perspective. It's reassuring to know I'm not the only one who found this process confusing at first. I'm definitely going to gather all my documentation tonight - receipts for the after-school program, utility bills, medical expenses, everything. And I'll write down questions about how they calculated my benefits so I don't forget when I'm on the phone. I really appreciate everyone's help in this thread - this community is amazing!

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This is such a great example of how persistent you have to be with these systems! I'm dealing with something similar right now - got approved for emergency CalFresh but haven't seen any benefits loaded yet. It's really frustrating when you're counting on that help to feed your family. Your story gives me hope that if I keep calling, I'll eventually get someone who can actually fix the problem. Thanks for sharing the update and glad your kids won't be going hungry anymore!

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Don't give up! Emergency CalFresh can sometimes take a few days to show up on your card too. If you're not seeing anything by day 5, definitely call - it might be a similar system glitch. The key thing I learned is to be really specific about what type of benefits you're waiting for when you call. Hope you get yours sorted out soon!

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Ev Luca

Wow, this whole thread is such a perfect example of how broken the communication is between different parts of the county system! @Bruno Simmons I'm so glad you finally got this resolved - it must have been incredibly stressful waiting weeks for benefits that were already approved. For anyone else dealing with similar TCF issues, it sounds like the key lessons are: 1) Don't assume the approval letter means benefits will automatically start, 2) Be prepared to call multiple times and be very specific about "Transitional CalFresh" when you get through, and 3) Ask specifically if your TCF case was properly "activated" in their system. It's ridiculous that families have to become experts in navigating these system glitches just to get the food assistance they're entitled to. The county really needs to fix these communication issues between their departments so people don't have to go through this stress when they're already dealing with job loss and other challenges.

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You're absolutely right about how broken the system is! As someone new to navigating CalFresh, reading through this whole thread has been both helpful and terrifying. It's shocking that @Bruno Simmons had to go through weeks of stress and hungry kids just because of a system "flag that" prevented approved benefits from being issued. The fact that this seems to happen regularly is really concerning. I m'bookmarking this thread because the step-by-step advice everyone shared could be super useful if I ever run into similar issues. It s'sad that we have to crowdsource solutions to government system failures, but I m'grateful for communities like this where people actually help each other figure out how to get the benefits we re'entitled to.

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Just want to add another reassuring voice here - I work at a food bank and we see this situation fairly often. Hospital stays, family emergencies, and other life crises can definitely derail people from their normal benefit routines, but CalFresh is designed with these realities in mind. The 274-day benefit expiration window gives people plenty of time to recover and get back on their feet. I'm really glad to see how helpful this community has been in sharing practical advice like using Claimyr and knowing the right phrases to use with county workers. For anyone reading this thread in the future who might be in a similar situation, don't hesitate to reach out to local food banks too - we can often provide emergency food assistance while you're working through benefit issues, and many of us have staff who are familiar with navigating CalFresh problems. Wishing everyone here good health and food security!

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Thank you so much for this perspective from someone who works directly with people facing these challenges! It's really reassuring to know that food banks are there as a safety net while people work through benefit issues. I had no idea that food bank staff might be familiar with CalFresh problems too - that's such valuable knowledge to have. This whole thread has been like a masterclass in navigating the system during emergencies. It's amazing how a community can come together to share practical solutions and emotional support. I'm definitely bookmarking this for future reference and will remember to mention local food banks to anyone I meet who's dealing with similar benefit concerns. Thank you for the work you do!

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As someone who went through a similar experience when I had surgery last year, I just want to echo what others have said about not panicking. The system really is designed to handle these kinds of life disruptions. One thing I learned that might help others - if you're going to be in the hospital for an extended period, you can actually designate an authorized representative (like a family member or trusted friend) to handle your CalFresh paperwork on your behalf. They just need to fill out a form and provide ID. This could prevent missing deadlines in the first place. Also, many hospitals have patient advocates or social workers who are familiar with benefit programs and can help coordinate with county offices if needed. I'm so glad you got everything sorted out and that this thread turned into such a helpful resource for others who might face similar situations!

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This is such great advice about authorized representatives! I wish I had known about that option before my hospitalization. It would have saved me so much worry about missing deadlines. For anyone reading this who might be facing upcoming medical procedures or has chronic conditions that could lead to extended hospital stays, setting up an authorized representative in advance seems like a really smart preventive measure. It's one less thing to worry about when you're trying to focus on getting better. Thank you for sharing that tip - I'm definitely going to look into setting that up now in case I ever need it in the future!

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I'm so sorry you're dealing with this stress! I went through something similar about 3 months ago and it's awful when you have kids depending on those benefits. In my case, I called every morning around 8:30am when the county office first opened and finally got through on the third day. The worker was actually really helpful once I reached her - she expedited my replacement and I got it in 4 days instead of the usual week. One thing that helped me was asking specifically about "emergency food assistance" while waiting for the new card. They don't always offer it automatically but some counties can provide temporary vouchers or direct you to emergency food programs that work with EBT families. Also, if you have any family or friends who can spot you groceries, the replacement process really does work - my new card came with all my remaining benefits intact. Hang in there, and definitely try calling first thing in the morning when their phone lines are less busy!

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Thank you so much for sharing your experience and the practical advice! I'm definitely going to try calling first thing Monday morning at 8:30am - that's such a good tip about when the lines are less busy. I hadn't thought to specifically ask about "emergency food assistance" either, so I'll make sure to use those exact words when I call. It's really reassuring to hear that your benefits were all there when the new card arrived. This whole situation has been so stressful but hearing from people who've been through it helps a lot!

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This is so frustrating and unfortunately becoming way too common! I had my card locked twice last year for "suspicious activity" even though I'm super careful too. The first time took almost 8 days to get the replacement and I was panicking with two kids at home. What really helped me was calling the EBT customer service line (the number on the back of your old card) and asking them to put a rush on the replacement. They can sometimes expedite it to 3-5 days instead of the full week. Also, while you're waiting, check if your county has any emergency food pantries that work specifically with CalFresh families - some can help bridge the gap. The chip cards are actually pretty good from what I've heard from friends who got them early. Same process as using a regular credit card with a chip. Just remember to bring your ID when you first use the new card since some stores require it for the initial transaction after a replacement. Hope your new card comes quickly! This system really needs to do better about notifying people BEFORE they lock accounts.

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Yes, the notification issue is so frustrating! I literally had no warning at all - just suddenly couldn't use my card at the store. Thank you for the tip about calling the EBT customer service line directly to request a rush! I didn't realize they could expedite it beyond what the county office told me. I'm definitely going to try that on Monday. And good point about bringing ID for the first transaction with the new card - I would have probably forgotten and gotten stuck at checkout. It's really helpful hearing from someone else who's been through this multiple times. Hopefully these new chip cards will actually prevent some of these false lockouts!

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I'm also new to this community and experiencing the exact same issue! My two kids qualify for free lunch and we received eligibility letters in May, but still no Sun Bucks cards. Our last name starts with C, so definitely confirms it's not alphabetical like I initially thought. Reading through everyone's experiences has been so incredibly helpful! I had absolutely no clue that the cards come in plain white envelopes that could easily be mistaken for junk mail - that's such crucial information. I'm definitely going to carefully go through all our mail from the past month tonight. Also really grateful to learn about the separate P-EBT helpline at 877-328-9677 - I've been calling the regular CalFresh office for weeks getting absolutely nowhere. It's such a relief knowing so many other families are still waiting and that this is completely normal. The uncertainty has been really stressful when you're trying to budget for summer groceries and counting on these benefits. But learning that the final batch should be mailed by July 31st gives me hope that we just need to be patient a bit longer. I'm planning to call both my kids' schools tomorrow to verify they submitted all the information correctly on their end. Thank you everyone for sharing your situations - this community support has been amazing when navigating this confusing process!

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Welcome to the community, Logan! I'm also new here and dealing with the exact same situation. My child qualifies for free lunch, we got the eligibility letter in May, but still no Sun Bucks card yet (last name starts with E). This thread has been such a lifesaver! Like you, I had no idea about the plain white envelope thing - that's going to save me from potentially throwing away our card when it does arrive. And learning about the separate P-EBT helpline has been huge - I've also been calling the wrong office this whole time getting nowhere. It's so comforting to see how many families are in the same boat. The summer budget stress is real when you're counting on these benefits, but knowing the final batch goes out by July 31st helps me stay patient. I'm also going to call my child's school tomorrow to double-check everything was submitted correctly. Thanks for sharing your experience - it really helps knowing we're all navigating this together!

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I'm also new to this community and dealing with the exact same frustrating situation! My son qualifies for free lunch and we received the eligibility letter in May, but still no Sun Bucks card. Our last name starts with V, so like everyone else has confirmed, it's definitely not alphabetical. This thread has been incredibly valuable - I had no idea that the cards come in plain white envelopes that could easily be mistaken for junk mail! I'm going to thoroughly check through all our mail from recent weeks tonight. Also really helpful to learn about the separate P-EBT helpline at 877-328-9677 - I've been calling the regular CalFresh office and getting nowhere just like everyone else. It's so reassuring to read that so many other families are still waiting and that this is completely normal. The stress of budgeting for summer groceries without knowing when these benefits will arrive has been overwhelming. But knowing that the final batch should be mailed by July 31st gives me hope that we just need to hang in there a bit longer. I'm planning to call my son's school tomorrow to verify they submitted his information correctly. Thank you all for sharing your experiences - this community support means everything when you're feeling lost navigating this system!

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Welcome to the community, Adrian! I'm also new here and going through the exact same situation. My daughter qualifies for free lunch, we got our eligibility letter in May, but still no Sun Bucks card (last name starts with F). This thread has been such a godsend - I never would have known about checking junk mail for those plain white envelopes or that there's a separate P-EBT helpline! I've been wasting so much time calling the wrong office too. It's incredibly comforting to see how many families are still waiting and that it's totally normal. The summer grocery budget anxiety is so real when you're counting on these benefits, but knowing the final cards should go out by July 31st helps me stay hopeful we just need to be patient a little longer. I'm also planning to call my daughter's school tomorrow to double-check they submitted everything correctly. Thanks for sharing - it really helps knowing we're all in this together navigating this confusing process!

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