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I'm really sorry this happened to you! EBT theft is unfortunately becoming way too common. Based on what others have shared, it sounds like going to your county office in person on Monday is your best bet. One thing I'd add - when you go in person, ask specifically about the "Emergency Cash Assistance" program while your case is being investigated. Some people don't know this exists, but LA County can sometimes provide a small emergency cash payment (usually $100-200) within 24-48 hours for situations exactly like yours where stolen benefits are putting you at risk of eviction. Also, document EVERYTHING - take photos of all forms you submit, get receipt confirmations, and ask for case reference numbers. This will help if you need to follow up or escalate. You might also want to contact your landlord now to explain the situation and see if they'll accept a partial payment or give you a few extra days. Many landlords are understanding when there's a legitimate emergency like this, especially if you can show them the police report. Hang in there - I know 7-10 days still feels like forever when you're stressed about rent, but you've got this!
This is really helpful advice, especially about the Emergency Cash Assistance - I had no idea that was even an option! I'll definitely ask about that when I go to the county office Monday. And you're right about contacting my landlord - I've been putting that off because I was embarrassed, but showing them the police report might help them understand this isn't just me making excuses. Thanks for the encouragement, I really needed to hear that!
I'm so sorry you're going through this - EBT theft is such a violation and the stress about rent must be overwhelming. Based on everyone's experiences here, it sounds like you have a solid plan with going to the county office Monday morning. Just wanted to add that when you're there, also ask about the CalFresh Emergency Allotment program if you haven't already received it this month. Sometimes they can expedite regular food benefits while you're waiting for the cash replacement, which could free up other money for your rent. Also, if you have any friends or family who could help with even a small loan for part of your rent, that might give you some breathing room while waiting for the replacement. I know it's hard to ask for help, but most people understand that EBT theft isn't your fault. Stay strong - from what everyone's shared, it sounds like LA County has gotten better at handling these cases quickly. You're doing everything right by being proactive about it!
Thank you so much for the kind words and additional suggestions! I hadn't thought about the CalFresh Emergency Allotment - I'll definitely ask about that too when I'm at the county office. You're right that I should probably reach out to my sister for a small loan to at least cover part of the rent while I wait. I've been too proud to ask for help but this isn't really my fault. Reading everyone's responses here has made me feel so much less alone in dealing with this. It's awful that EBT theft is so common but at least there are people like you all who understand and can share what actually works. I'm feeling much more prepared for Monday now!
To summarize for anyone else confused: 1. There is NO universal December 'bonus' for all CalFresh recipients 2. The School Holiday Nutrition Program (SHNP) provides supplemental benefits to families with children who receive BOTH CalWORKs AND CalFresh 3. The amount varies by county (typically between $40-$80 per child) 4. Distribution dates vary by county, usually between December 1-15 5. This is NOT the same as the pandemic emergency allotments which ended in March 2023 If you only receive CalFresh and not CalWORKs, you would not be eligible for this supplement. The best way to verify your specific case is to contact your county CalFresh office or check your BenefitsCal account for notices.
If you're looking for extra food assistance during the holidays even without the CalWORKs supplement, there are other resources that might help! Many food banks do special holiday distributions in December with extra items like turkeys or holiday meal fixings. Also check if your local churches or community centers are doing holiday food drives. Some counties also have special senior food programs if you're over 60, or WIC supplemental foods if you have young kids. I know it's not the same as extra EBT benefits, but it might help stretch your December budget for holiday meals. You can search for local food banks at feedingamerica.org or call 211 for other local resources.
UPDATE: I wanted to thank everyone for their helpful advice! I ended up trying a few different things. First, I tried Firefox instead of Chrome like someone suggested, but still had the same issue. Then I used Claimyr to get through to my county office (it really did work!) and spoke with a worker who confirmed there's a system update happening that's affected some accounts. She helped me submit my recertification over the phone and also sent me an email confirmation that my benefits won't be discontinued while they resolve the technical issue. I also printed and filled out the SAWS 2 Plus form as a backup and dropped it off at the county office dropbox (with photos for proof like someone suggested). Such a relief to have this figured out! Thanks again to everyone who helped.
So glad to hear you got it resolved! This is exactly why I love this community - everyone jumps in to help when someone's struggling with the system. Your update will definitely help other people who run into the same issue. It's crazy that these system updates cause so much stress for people who are just trying to keep their benefits, but at least now we know what to expect and have multiple backup plans. Thanks for taking the time to update us on what worked!
This is such a helpful thread! I'm new here but dealing with similar system issues right now. It's really reassuring to see how supportive everyone is and that there are actual solutions that work. I'm definitely bookmarking this post for future reference. Thank you @profile1 for sharing your experience and everyone else for the great advice!
hey just wonderin - do u get paid differently for community hours vs home hours? cuz thats what would affect calfresh not where u clock in
As someone who's been through CalFresh recertification multiple times while working in caregiving, I can confirm what others have said - you're overthinking this! CalFresh only cares about your total gross income, not the specifics of how your employer tracks your time. The key things for your upcoming recertification: 1) Report your actual gross income from paystubs accurately, 2) Keep all paystubs for at least 30 days before your recert appointment, and 3) If your monthly income varies a lot, check your IRT on your approval notice like Mohammed mentioned. Your employer's clocking procedures are completely separate from CalFresh reporting. Get clarity from your supervisor for your own peace of mind and to follow company policy, but don't stress about it affecting your benefits. You've got this!
Jackson Carter
I'm so frustrated and scared right now - just discovered that $1,200 in P-EBT funds disappeared from my card yesterday! I'm a single mom with four kids and was counting on those benefits to help get us through the summer when they're all home from school. Like everyone else here, I never received any notification letter about this policy change. I had been deliberately saving those funds because I knew summer would be our hardest time financially. Reading through all of your experiences has been both devastating (seeing how many families are affected) and incredibly helpful - especially the specific advice about "Administrative Error Restoration" that Myles shared. I'm definitely going to call my county office first thing tomorrow morning and use that exact language, along with all the documentation tips Simon and Geoff provided. It's really encouraging to see that people like Khalil got most of their benefits back through this process. Thank you all so much for sharing your stories and advice - it helps to know I'm not fighting this alone. I'll make sure to document everything, get case numbers, and be persistent. Will absolutely update everyone on how it goes!
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Avery Davis
•Jackson, I'm so sorry this happened to you too - $1,200 is a huge amount to lose suddenly! I can only imagine how stressful this must be with four kids. I just joined this community because the exact same thing happened to me last week - had $485 in P-EBT benefits vanish without any warning. Like you and everyone else here, I never got any notification letter about the policy change. It's really encouraging though to see how many people have actually gotten their benefits restored by using the "Administrative Error Restoration" process that Myles outlined. When you call tomorrow, definitely mention that you're a family of five and were specifically saving these benefits for summer meals - that seems to help strengthen the case. Also, if the first person you talk to isn't helpful, don't hesitate to hang up and call back for someone else. Some workers seem more knowledgeable about this process than others. Please keep us updated on how your call goes - we're all rooting for you!
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Nadia Zaldivar
I'm dealing with this exact same situation! Just found out yesterday that $750 in P-EBT benefits disappeared from my card with no warning whatsoever. I'm a single mom with two young kids and had been carefully saving those funds for summer when they'll be home from school and need more meals throughout the day. Like everyone else here, I never received any notification letter about this 9-month expiration policy change. It's so frustrating because I was actually trying to be responsible by budgeting and saving these benefits for when I knew I'd need them most. Reading through all of your experiences has been incredibly helpful though - especially the detailed advice about requesting an "Administrative Error Restoration" that Myles provided. I'm definitely going to call my county office tomorrow morning and use that exact language, along with all the documentation tips everyone has shared. It's really encouraging to see that several people like Khalil have actually gotten most of their benefits restored through this process. Thank you all so much for sharing your stories and specific steps to take - it helps so much to know I'm not alone in this fight and that there's actually hope for getting these benefits back!
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