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After this happened to me twice, I started transferring my benefits to a separate account as soon as they hit my EBT card. It's an extra step but worth the peace of mind. You can set up a transfer schedule on the EBT app.
This is actually not accurate information. CalFresh benefits can only be accessed via the EBT card - there's no way to transfer them to another account. You might be thinking of Cash Aid benefits, which can be transferred to a bank account. For CalFresh (food benefits), the best protection is getting the new chip card and changing your PIN frequently.
I'm so sorry this happened to you! Unfortunately, EBT skimming is still a huge problem. I had my benefits stolen twice last year - it's devastating when you're already struggling to feed your family. Here's what worked for me when the county office phone lines were jammed: 1. Go to your county office first thing in the morning (like 7:30 AM) and wait in line - sometimes it's faster than calling 2. Bring printed screenshots of the fraudulent transactions and your ID 3. Ask specifically for Form EBT-2259 and emergency replacement benefits under AB-1690 4. If they give you the runaround, mention you'll be filing a complaint with the state office Also, while you're waiting for your claim to be processed, check if your area has any food pantries or churches doing emergency food distribution. Many don't require paperwork and can help same-day. Search "[your city] emergency food assistance" or call 211. The new chip cards ARE supposed to prevent this, but my county still hasn't issued them to everyone. Make sure to request one when you file your claim. Hang in there - you will get your benefits back, but I know that doesn't help when your kids are hungry right now. 💙
Thank you Emma, this is exactly the kind of practical advice I needed! I'm definitely going to get there early tomorrow morning - I didn't think about going in person instead of trying to call. And you're so right about the emergency food assistance, I just called 211 and they gave me locations for 3 food pantries that are open today. One is just 10 minutes away and doesn't require any paperwork. I'm heading there now so at least the kids can eat tonight. Really appreciate you taking the time to write all this out - it gives me hope that I can get through this! 💙
My experience with CalFresh as a senior has been AWFUL. I submitted medical expenses 3 times and they kept "losing" them. When I finally got through to a supervisor, my benefits went from $23 to $157 overnight. The system is designed to frustrate us into giving up!! One trick I learned - if you have any special diet needs recommended by your doctor (low sodium, diabetic, etc), get a doctor's note. Those special dietary needs can sometimes help your case because they recognize those foods cost more.
That's a helpful tip about the special dietary needs! I do follow a low-sodium diet for my blood pressure, and my doctor has definitely documented that. I'll make sure to mention that when I submit my medical expenses. It's disheartening to hear they "lost" your documentation multiple times - I'll be sure to keep copies of everything I send them.
As someone who's been helping seniors navigate CalFresh for years, I want to emphasize something crucial that might not be obvious: ALWAYS submit medical expenses with your initial application, not just during appeals. The county workers often don't proactively ask about medical deductions, but they can make a huge difference. For seniors specifically, here's what counts as medical expenses: - Medicare Part B and Part D premiums - Supplemental insurance premiums - Prescription copays and deductibles - Over-the-counter medications prescribed by your doctor - Medical equipment (glasses, hearing aids, etc.) - Transportation costs to medical appointments - Dental and vision expenses not covered by insurance The key is documenting EVERYTHING over $35/month. Keep receipts, get statements from your insurance companies, and don't assume "small" expenses don't matter - they add up quickly and can significantly increase your benefits. Also, make sure to ask about the "elderly simplified reporting" option that @Mateo Sanchez mentioned. This protects seniors from benefit reductions due to small income changes like COLA adjustments.
This is incredibly helpful information! As someone new to navigating CalFresh benefits, I had no idea there were so many medical expenses that could qualify for deductions. I'm wondering - do you have any advice on how to properly document transportation costs to medical appointments? My elderly neighbor drives me to my doctor visits since I don't have a car, and I reimburse her for gas. Would receipts for those gas reimbursements count, or does it need to be more formal documentation like mileage logs? Also, is there a standard rate they use for calculating transportation costs, similar to IRS mileage deductions? The elderly simplified reporting option sounds like a lifesaver for preventing these constant benefit fluctuations. I'm definitely going to ask about that when I contact my county office. Thank you for breaking down all these categories so clearly!
This is such an important warning - thank you for sharing your experience! I work with seniors in my community and several of them have gotten these exact calls recently. The scammers are getting really sophisticated with the caller ID spoofing and having personal information. One thing I've learned is that these scammers often target people right around benefit deposit dates when they know recipients are expecting their monthly benefits. They create that false urgency about "suspicious activity" knowing people will panic about losing their food money. I always tell people: when in doubt, hang up and call back using the number YOU know is correct. Real customer service won't mind you being cautious - they actually appreciate it! And never feel embarrassed if you almost fell for it - these scams are designed by professionals to be convincing. Has your county office said anything about whether they're working with law enforcement to track down these scammers?
That's a really good point about them targeting people around benefit deposit dates - I never thought about that timing aspect! My county worker didn't mention anything specific about law enforcement tracking these scammers, but she did say they're working with the state EBT contractor to try to improve security measures. She mentioned they're looking into additional verification steps that might help prevent these types of scams. It's scary how much personal information these scammers have access to. Makes you wonder where they're getting names, addresses, and partial card numbers from. I'm definitely going to be more cautious about any calls claiming to be from government agencies going forward, even if the caller ID looks legitimate. Thanks for sharing that tip about seniors being targeted too - I'll make sure to warn my elderly neighbors about this scam.
This is exactly why I always tell people to trust their gut feeling! The fact that you hesitated when they asked for your PIN shows you have good instincts. These scammers are counting on people panicking and not thinking clearly when they hear about "urgent" problems with their benefits. I wanted to add that if anyone is ever unsure about a call, you can also ask the caller for a reference number or case number and tell them you'll call back to verify. A legitimate representative will understand and provide that information. Scammers will usually get aggressive or hang up when you ask for verification details. Also, for anyone reading this - make sure your family members and friends know about this scam too. I've noticed scammers sometimes target elderly relatives or people who might not be as familiar with these types of phone scams. Knowledge is our best defense against these predators who are literally trying to steal food from families!
I was so confused about this too when I first heard about it! To find participating farmers markets in your area, text your zip code to 898211 and they'll send you a list of markets that offer Market Match or similar programs. The system was updated for 2025 and now covers more locations. I take my kids to our local market every Saturday and use the match for strawberries and their favorite veggies - the extra $15 we get makes a huge difference!
i tried texting that number and it works! got a list of 3 markets near me i didn't even know about before!!
I've been using CalFresh for about 3 years and just learned about these programs last month! What really helped me was calling 211 (the helpline) - they connected me to a local food resource coordinator who walked me through all the different programs in my county. Turns out there's a grocery store just 2 miles from me that does the matching program on Wednesdays and Fridays! I had no idea because they don't really advertise it well. Also found out some food banks offer fresh produce vouchers that work similarly. Definitely worth making that call if you're having trouble finding info online.
Thank you so much for mentioning 211! I never knew that was a resource. I've been feeling really lost trying to navigate all these different programs and websites. It sounds like having someone actually walk you through what's available locally would be so much more helpful than trying to figure it out on my own. I'm definitely going to call them tomorrow!
Paolo Esposito
I went through something similar when my elderly father moved in with us last year. One thing I learned that might help you - even if you end up being counted as a household of 6, you're actually in a better position than you think! At $4,950 income with $2,400 rent + $650 childcare, your net income after deductions will be WAY below the limit. Also, pro tip: if your MIL receives Social Security, make sure they don't accidentally count her income toward your household if she does end up being considered separate. I had to correct this mistake twice with my worker because they kept adding my dad's SS to our household income even though he was applying separately. Good luck with your recertification - sounds like you should be fine either way the household gets counted!
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Savanna Franklin
•That's a really good point about the Social Security income! I never thought about that potential mix-up. My MIL does get about $1,200/month in SS benefits, so I'll definitely make sure to clarify that with the worker if they try to count us as separate households. Thanks for sharing your experience - it's helpful to know what kinds of mistakes can happen during the process!
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Sophie Footman
I'm new to CalFresh but going through a similar situation with my grandmother who moved in with us recently. From what I've been reading online and talking to other families, it seems like the key thing is being really clear about the meal sharing situation when you talk to your worker. One thing I learned that might help - if you're worried about the household size determination, you could ask your eligibility worker to walk through the specific CalFresh household rules with you during your recertification appointment. They're supposed to explain exactly how they're counting your household and why. Also, based on what everyone is saying about your income and deductions, it sounds like you'll be fine either way! With that much in rent and childcare costs, those deductions should really help your case. Good luck with your recertification!
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