California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thanks everyone for your help! My benefits did load today and my regular PIN worked perfectly fine. Such a relief! I'm going to let my neighbor know too so she doesn't keep spreading wrong information. I appreciate all of you taking the time to clear this up for me.

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So glad everything worked out for you! It's really frustrating how these false rumors spread and cause so much unnecessary anxiety, especially when people are already stressed about making ends meet. You did the right thing asking here - this community is great for getting accurate information. Maybe we should pin a post about common CalFresh myths to help prevent this kind of confusion in the future?

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That's a really good idea about pinning a post with common myths! I'm new here but I can already see how helpful this community is. I was actually worried about the same PIN thing after hearing it from someone at the grocery store. It's amazing how quickly misinformation spreads, especially when people are already anxious about their benefits. A pinned FAQ post would definitely save people a lot of stress!

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There's also the Family Electric Rate Assistance (FERA) program if your income is slightly higher than CARE limits. And don't forget to ask PG&E about their payment plans - they HAVE to offer you one if you're struggling. I work for a community organization that helps with these applications, and most people don't realize they qualify for multiple programs. The system is deliberately confusing to prevent people from accessing all the benefits they're entitled to.

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I didn't know PG&E has to offer payment plans! That's really good to know. I might need that option while waiting for these other programs. Thank you!

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Yes! If you tell them you can't pay the full amount, they are required to offer you a payment arrangement. Make sure to get it in writing. And don't let them pressure you into a plan you can't afford - you can negotiate the terms.

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Also wanted to mention that if you're in a real emergency situation (like about to get shut off), many counties have emergency assistance programs that can help within 24-48 hours. These are different from LIHEAP and usually have less paperwork. When you call your county office, specifically ask about "emergency utility assistance" or "crisis intervention" programs. They don't always volunteer this information but it exists! I had to use it once when my gas was going to be shut off in winter and they helped me the same day I applied.

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That's really helpful to know about emergency assistance! I had no idea there were programs that could help so quickly. My bill isn't due for 2 weeks so I'm not in immediate crisis yet, but it's good to know this option exists if things get worse. Do you remember what documentation they needed for the emergency program? I'm worried about having to gather a ton of paperwork if I do need to use it.

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btw once u activate, download the ebt fresh app too! it shows u which farmers markets accept ebt AND which ones do the market match program where they DOUBLE your benefits for fruits & vegetables!

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Wait what?? You can double your benefits at farmers markets?? I had no idea! Definitely downloading that app - thank you so much for this tip!!

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Welcome to the CalFresh community! Yes, you absolutely need to activate your EBT card before using it. Here's what you need to do: 1. Call the customer service number on the back of your card (usually 1-877-328-9677) 2. Have your card number, ZIP code, and date of birth ready 3. Follow the prompts to set up a 4-digit PIN that you'll use for purchases Your benefits should already be loaded on the card once it's activated - they get deposited automatically based on your case approval. You can check your balance by calling the same number after activation. One helpful tip: write down your PIN somewhere safe! If you forget it, resetting can be a hassle. Also, consider downloading the ebt fresh app that someone mentioned - it's great for finding farmers markets that accept EBT and offer matching programs. Don't worry about looking confused at the store - we've all been there! The cashiers are usually helpful if you need assistance with your first EBT purchase. Good luck with your shopping!

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This is such a helpful summary! I'm also new to CalFresh and was wondering about the same things. One question - do you know if there's a limit to how many times you can check your balance? I tend to be pretty anxious about money and would probably check it frequently at first until I get used to the system.

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This whole thread is incredibly helpful! As someone who just started receiving CalFresh benefits last month, I was terrified about what could go wrong during the recertification process. Reading about @Amina Diallo's experience and how it turned out to be a system glitch affecting 200+ people is both reassuring and concerning - reassuring that it wasn't her fault, but concerning that these widespread technical issues can happen. I'm definitely saving the Claimyr service info and that EBT customer service number (1-877-328-9677) for future reference. It's amazing how this community comes together to help each other navigate these bureaucratic challenges. Thank you all for sharing your knowledge and experiences - it makes dealing with the system feel less overwhelming when you know there are people who understand and have solutions!

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@Rami Samuels I completely agree - this thread has been such a learning experience! As another newcomer to both CalFresh and this community, I m'amazed at how much practical knowledge gets shared here. The fact that @Amina Diallo took the time to update everyone with the resolution really shows the supportive spirit of this group. I m definitely'keeping notes on all the tips shared here: calling right at 8am, the EBT customer service line, asking for expedited services in person, and that Claimyr backup option. It s unfortunate'that we need these workarounds, but knowing they exist makes me feel much more prepared. Thanks to everyone who contributed their experiences - this is exactly the kind of real-world advice you can t get'from official websites!

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This is exactly why I joined this community! @Amina Diallo I'm so relieved you got your benefits restored - what a stressful situation to deal with, especially with kids depending on you. The fact that 200 people were affected by the same system glitch really highlights how broken the technical infrastructure can be. I'm bookmarking that Claimyr service and all the other tips shared here (calling at 8am, the EBT customer service number, asking for expedited services). It's frustrating that we need these workarounds just to access our approved benefits, but I'm grateful this community exists to share these real solutions. Thanks everyone for turning a nightmare situation into a learning opportunity for all of us!

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I just want to say how heartwarming it is to see this community come together to help Alexander and share so many resources! As someone who works with families navigating food insecurity, I'd like to add a few more options: 1. **CalFresh for Students** - If you're taking any college classes (even part-time), there are special student eligibility rules that might help you qualify despite higher income. 2. **Summer Food Service Program** - When school's out, many parks and community centers serve free meals to kids under 18, no income requirements. 3. **Double Up Food Bucks** - At participating farmers markets, your CalFresh benefits are matched dollar-for-dollar for fresh produce (once you get approved). 4. **Local mutual aid groups** - Search Facebook for "[your city] mutual aid" or "buy nothing" groups. These grassroots networks often coordinate food sharing. Also, Alexander, when you do your CalFresh appeal, consider asking for an "adequate notice" review if they didn't properly explain all the deductions you're entitled to. The system is complex but you have rights as an applicant! Keep us posted on how the WIC application goes. You've got a whole community rooting for you! 💪

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This is such an incredible resource list! Thank you for mentioning the CalFresh for Students program - I didn't know about that one. I'm actually taking a few community college classes part-time while working, so that might be another avenue to explore. The Summer Food Service Program will be really helpful too since my kids are always asking for snacks during summer break when they don't get school meals. And I love the idea of mutual aid groups - I found a "Buy Nothing" group in my neighborhood and people are so generous with sharing resources. I really appreciate everyone taking the time to help me figure this out. It's been overwhelming trying to navigate all these different programs, but having all these options laid out makes me feel like there's actually hope. I'm going to start with the WIC application this week and then work on the CalFresh appeal with my childcare expense documentation. Will definitely keep you all updated!

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Just wanted to add another resource that helped my family when we were in a similar situation - the California Food Policy Advocates website has a really comprehensive guide to all food assistance programs in CA with income eligibility charts. It's at cfpa.net and they have a "Food Programs Guide" that breaks down exactly what each program offers and how to apply. Also, if you're comfortable with it, consider reaching out to local faith communities even if you're not a member. Many churches, mosques, and synagogues run food pantries or have emergency assistance funds specifically for families with children. I was hesitant at first but everyone I encountered was just focused on helping, no questions about beliefs or anything like that. One last tip - if you end up at food banks regularly, ask if they have any "client choice" pantries where you can pick your own items rather than getting a pre-packed box. It helps ensure you get foods your kids will actually eat and any dietary restrictions are accommodated. Rooting for you and your family! The fact that you're working so hard to find resources shows what a dedicated parent you are. 🙏

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