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UPDATE: Finally got my card unlocked! For anyone with the same issue, I ended up using that Claimyr service someone mentioned here, and it actually worked! They got me through to a person at the county office in about 20 minutes (versus the 2+ hours I was waiting before). The worker was able to see that my account had a security lock that was different from just the PIN lock, which is why the automated system and website weren't working. She removed that security flag and then helped me reset my PIN. Card is working now! Thanks everyone for your help and suggestions!
This is such valuable information for anyone dealing with EBT card issues! I'm bookmarking this thread because it covers so many different solutions that actually work. The distinction between PIN locks and security locks is something I never knew about - no wonder the standard troubleshooting steps don't always work. Really appreciate everyone sharing their experiences and what finally worked. It's frustrating that we have to jump through so many hoops to access benefits we're entitled to, but at least we can help each other navigate the system!
I'm so sorry this happened to you and your family - having $475 stolen is devastating, especially when you're relying on those benefits to feed your kids. I went through this exact situation about a year ago in Fresno County, so I wanted to share what I learned. The timeline really does depend on when they actually process your EBT-4 form, not when you first reported it. In my case, it took 11 business days from when my form was processed to get my benefits back. The key is getting confirmation from your worker about the exact date your paperwork was received and processed - that's when the official 10 business day countdown starts. A few things that helped me during the wait: - I called every few days (not daily) to check status and show I was staying on top of it - I kept detailed notes of every conversation including dates and who I spoke with - I reached out to local food banks for emergency assistance - many have special programs for EBT theft victims Also, once you get your benefits back, definitely download the EBT app if you haven't already. Being able to freeze and unfreeze your card between shopping trips has been a game changer for preventing future theft. The waiting is absolutely nerve-wracking when you have kids to feed, but hang in there. Most counties do follow through within their stated timeframes. Don't hesitate to follow up if you don't hear anything after the 10 business days from your form processing date. Wishing you and your family the best - you've got this!
Thank you so much for sharing your experience - it's really helpful to hear from someone who actually went through this process! Your timeline of 11 business days gives me a realistic expectation to work with. I'm definitely going to call tomorrow to confirm when exactly my EBT-4 was processed since that seems to be the key detail for tracking the timeline. I like your approach of calling every few days rather than daily - that sounds like a good balance between staying on top of things without being too pushy. I'm also going to start keeping detailed notes of all my conversations like you suggested. It's encouraging to hear that most counties do follow through within their timeframes. The tip about the EBT app freeze feature is something I keep hearing about, so I'll definitely set that up once I get my benefits back. Thank you for the encouragement - it really helps to know there are people in this community who understand how stressful this situation is!
I'm so sorry this happened to you and your family - EBT theft is incredibly stressful, especially when you have kids depending on those benefits. I haven't personally experienced this, but I wanted to share some information that might help while you navigate this process. From what I understand, the 10-day timeline your worker mentioned is typically 10 business days from when your signed EBT-4 form is actually processed by the county, not from when you first reported the theft. This seems to be a key distinction that many workers don't clearly explain. While you wait, I'd strongly recommend: - Calling to confirm your county received your EBT-4 form and asking for the specific date it was processed - Contacting local food banks for emergency assistance - many have programs specifically for EBT theft victims - Calling 211 to get connected with emergency food resources in San Bernardino County - Keeping detailed records of all your communications with the county office The waiting period is absolutely nerve-wracking when you're worried about feeding your children, but from what others have shared, most counties do follow through within their stated timeframes. Don't hesitate to follow up regularly for status updates - you have every right to know where things stand. Hang in there, and I hope you get your benefits restored quickly!
I'm in the same boat as you Aisha! Just got my $120 P-EBT payment yesterday too and was panicking thinking that was all we were getting for the summer. Reading through everyone's responses here is such a relief - sounds like there are definitely more payments coming to reach that $455 total. I have twin 6-year-olds so I was really stressed about how I'd stretch $240 for both of them through the whole summer. Now I feel so much better knowing there should be 2-3 more payments coming over the next few weeks. I'm going to follow the advice about checking weekly instead of daily since it sounds like the timing is pretty unpredictable. Thanks for asking this question - you helped a lot of us worried parents!
Welcome to the P-EBT stress club! 😅 I felt the exact same panic when I only saw $120 on my card - with a 7-year-old, that barely covers two weeks of groceries let alone the whole summer. It's so reassuring to see everyone sharing their actual payment timelines and amounts. The lack of clear communication from the state really makes this process way more stressful than it needs to be. I'm definitely taking the advice about checking weekly instead of obsessing over it daily. Hopefully we'll both see our next payments soon! Thanks for sharing your experience with twins - I can't imagine trying to feed two kids on just that initial payment.
I'm so glad you asked this question! I was literally about to post the same thing. Got my $120 yesterday and immediately started worrying it was all we'd get. My 8-year-old eats like a teenager already and I was doing math on how to make $120 stretch until school starts again - not happening! From reading everyone's responses, it sounds like we just need to be patient for the additional payments. The inconsistent timing is really annoying though. Why can't they just tell us "expect your next payment around July 15th" or whatever? Instead we're all here playing the EBT balance checking game every day. I'm going to try that weekly checking approach people mentioned. My anxiety can't handle checking multiple times a day and getting disappointed. Has anyone tried calling their kid's school directly to ask about the P-EBT schedule? Sounds like some schools have better info than others.
Just wanted to follow up - did you get this resolved? I'm curious because my mom is applying for CalFresh soon and I want to know what issues to watch out for.
UPDATE: I used the Claimyr service that someone recommended and FINALLY got through to a real person yesterday! Turns out they had sent a verification request to my old address (even though I updated it on my application). The worker reopened my case on the spot when I provided the missing info, and said I should see benefits in about 10 days. For your mom, make sure she double-checks all her contact info during the application and follows up if she doesn't hear anything within 30 days. These systems are so glitchy!
So glad you got it resolved! This is exactly why I always recommend people keep detailed records of their CalFresh applications. The system has so many glitches and communication issues. For anyone reading this thread - always save copies of everything you submit, keep track of who you spoke with and when, and don't be afraid to escalate if you're not getting responses. The county workers are often overloaded but there are good ones who will help if you can reach them. Thanks for sharing the update!
This is such great advice! I'm new to this community but dealing with my own CalFresh application issues right now. It's really reassuring to see how supportive everyone is here and how @Amara Chukwu was able to get her situation resolved. The tip about keeping detailed records is so important - I wish I had known that when I started my application. I m'definitely going to start documenting everything from now on. Thank you all for sharing your experiences, it makes navigating this confusing system feel less overwhelming!
Finnegan Gunn
Good luck with your application! Just wanted to add one more helpful tip - if you run into any issues during the application process or have questions about specific documents needed, most counties also have community-based organizations that can help with CalFresh applications for free. They're often more knowledgeable about immigration-related concerns than the regular county staff. You can usually find them by searching "[your county name] CalFresh application assistance" or calling 211. It's great to see you taking this step to help feed your family!
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Avery Saint
•@Finnegan Gunn That s'excellent advice about the community organizations! As someone new to navigating these systems, I had no idea there were free assistance programs available. The 211 tip is especially helpful - I ll'definitely look into that if I need help with my application. It s'really reassuring to see how supportive this community is for people in similar situations. Thank you for taking the time to share these resources!
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Freya Andersen
As someone who went through this exact worry just a few years ago, I want to echo what others have said - CalFresh will NOT affect your immigration status! I was terrified to apply when my family was struggling, but my immigration lawyer confirmed it was safe. I've been receiving benefits for over 3 years now and just became a permanent resident last month with no issues whatsoever. The immigration officer during my final interview actually complimented me for making sure my children were properly fed while we waited for our case to be resolved. Don't let fear keep your kids from getting the nutrition they need - you're being a responsible parent by seeking help when your family needs it.
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