< Back to FAFSA

Zara Ahmed

FAFSA vs CSS Profile asset mismatch - can't edit CSS profile figure

I'm in a panic right now because I just had to correct an asset figure on my parent asset verification form for FAFSA, but now I can't update the same number on the CSS Profile! When I log into the CSS Profile, I can SEE the old incorrect asset number, but there's no way to edit or change it. My daughter is starting at a private college this fall and they require both FAFSA and CSS Profile. Will this mismatch between the two forms cause problems with her financial aid package? Has anyone dealt with this before or know if there's a way to update CSS Profile data after submission? I'm worried this discrepancy might delay her aid or worse!

Luca Esposito

•

Ugh, CSS Profile is way more of a headache than FAFSA! I had a similar issue last year. Once you submit the CSS Profile, you usually can't edit it directly online. You'll need to contact the college's financial aid office AND the CSS Profile customer service. The school ultimately has the final say on what numbers they use, so explaining the situation to them is most important.

0 coins

Zara Ahmed

•

Thank you! I'll call the financial aid office tomorrow. Do you think they'll make me fill out a whole new CSS Profile or is there some kind of amendment form?

0 coins

Nia Thompson

•

Financial aid advisor here - this happens more often than you might think. Here's what you should do: 1. Document the correct asset figure and why it needed to be changed on FAFSA 2. Contact EACH school's financial aid office that received your CSS Profile 3. Send them a written explanation of the discrepancy 4. Most schools have a "Professional Judgment" or "Special Circumstances" form you can submit The CSS Profile and FAFSA use different methodologies to calculate your Expected Family Contribution (EFC) anyway, so small differences aren't unusual. But you do want to correct significant errors.

0 coins

Zara Ahmed

•

This is so helpful, thank you! I didn't know about the Professional Judgment forms. The difference is about $27,000 in retirement assets that I accidentally included in the original CSS Profile. That seems significant enough to worry about.

0 coins

dont stress 2 much about it CSS and FAFSA never match up exactly anyway...my sons school didn't even mention the difference when we had diffrnt numbers. they just went with whatever gave us LESS money lol

0 coins

That's not always true. My daughter's private college actually gave us MORE financial aid than expected because they factored in some circumstances the FAFSA ignored. CSS Profile schools often have more institutional funds to distribute. But OP definitely needs to get this corrected!

0 coins

I had to deal with something similar. The CSS Profile doesn't let you edit after submission, but you need to call both College Board AND the financial aid office at your daughter's school. Be prepared to wait on hold forever trying to reach College Board - I spent 3+ hours trying last semester and kept getting disconnected. I finally used a service called Claimyr (claimyr.com) to hold my place in line and call me back when an agent was available. Saved me hours of frustration! They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ Anyway, once I got through to College Board, they told me they can't change it directly but sent notes to the schools explaining the correction. Then I had to follow up with each school individually.

0 coins

Zara Ahmed

•

I just looked up Claimyr - that might be worth it. College Board is impossible to reach! Did you have to submit anything in writing to the schools after the call?

0 coins

Yes, I had to email documentation to each school's financial aid office showing the correct asset amounts. Most schools were understanding, but definitely follow up to make sure they've updated their records. The financial aid process is ridiculously complicated!

0 coins

Ethan Wilson

•

i think ur overthinking this... schools know that parents make mistakes on these forms all the time. just call the school and explain. they probably have a form u can fill out. my brother got into nyu and they had like 5 different supplmental forms for everything

0 coins

tru but private schools can b super strict bc they give out so much aid. my niece lost $12k in scholarships bc of a small mistake on one of her forms!! they said it was "inconsistent info" and reduced her package

0 coins

Nia Thompson

•

To follow up on my earlier comment - the key issue is how significant the asset difference is. If we're talking about a few thousand dollars, it might not impact the calculated Student Aid Index (SAI) or the institutional methodology calculation much. But if it's tens of thousands, that could definitely affect the aid package. Remember that CSS Profile schools often look at assets FAFSA doesn't (like home equity, small business value, etc.). So the formulas are different regardless. I recommend preparing: 1. Documentation showing correct asset values 2. A timeline of when you discovered the error 3. Copies of your updated FAFSA Then request an aid reconsideration based on the corrected information.

0 coins

Yuki Tanaka

•

THIS! I work in a college financial aid office and this is exactly what we need from families. We deal with CSS/FAFSA discrepancies constantly. We just need clear documentation to justify any changes to our system. Most schools want to help!

0 coins

Zara Ahmed

•

Thank you all for the advice! I called my daughter's college financial aid office this morning and explained the situation. They were actually really understanding and said this happens frequently. They're sending me their "Financial Data Correction Form" where I can explain the discrepancy and provide documentation. They said the $27,000 difference could potentially impact her aid, so I'm glad I caught this. They also mentioned they'll need verification that I made the FAFSA correction as well. It's stressful dealing with all these forms, but I'm relieved there's a process to fix it!

0 coins

Nia Thompson

•

Great news! The Financial Data Correction form is exactly what you need. Be very specific about which asset category had the error (investments, real estate, business value, etc.) and provide any documentation that supports the correct value. Most private colleges understand these forms are complicated and have processes in place for corrections.

0 coins

Luca Esposito

•

I'm curious - was the error in the retirement assets section? Because technically retirement accounts are not supposed to be reported as assets on either FAFSA or CSS Profile. That's a common mistake!

0 coins

Zara Ahmed

•

YES! That's exactly what happened. I included our 401k in the original CSS Profile total assets, then realized later that retirement accounts should be excluded. That's why there's the $27k difference. I'm so relieved others make this same mistake.

0 coins

Nia Thompson

•

This is one of the most common errors we see! CSS Profile instructions can be confusing on this point. Retirement assets are excluded from both FAFSA and CSS, though CSS does ask about them in a separate section just for information purposes. Good catch correcting this - it could definitely impact your Expected Family Contribution calculation.

0 coins

Malik Jackson

•

Oh wow, I'm dealing with the exact same issue right now! I accidentally included my husband's 403b in our asset total and I've been panicking about how to fix it. This thread is so helpful - I had no idea retirement accounts were supposed to be excluded. Thank you for asking this question, it's saving me from making the same mistake!

0 coins

Hazel Garcia

•

@Malik Jackson You re'so welcome! I was literally losing sleep over this mistake until everyone here helped me understand it s'totally fixable. Definitely call your schools financial' aid offices ASAP - they deal with this retirement asset confusion all the time. The sooner you get that correction form submitted, the better. It s'such a relief to know we re'not the only ones who got tripped up by those confusing CSS Profile instructions!

0 coins

NeonNova

•

As someone who just went through this whole CSS Profile correction nightmare last year, I can confirm that retirement asset confusion is THE most common mistake! I made the exact same error with our IRAs and 401k accounts. What really helped me was creating a spreadsheet tracking which schools I contacted, when I called them, and what documentation they needed. Each school had slightly different requirements for their correction forms. Also, keep copies of everything you submit - one school "lost" my paperwork and I had to resubmit. The good news is that excluding retirement assets will likely IMPROVE your financial aid since it lowers your reportable assets significantly. Just make sure you're consistent about excluding ALL retirement accounts (401k, 403b, traditional IRAs, Roth IRAs, etc.) from both forms going forward. You've got this!

0 coins

This is incredibly helpful advice! I'm just starting this process and the idea of creating a tracking spreadsheet is brilliant. I'm definitely going to do that from the beginning. It's so reassuring to hear that excluding retirement assets actually helps with aid rather than hurts it - I was worried about looking like we were trying to hide assets or something. Thanks for sharing your experience and the reminder to keep copies of everything!

0 coins

Liam McConnell

•

As a parent who went through this exact same situation two years ago, I want to reassure you that this retirement asset mix-up is SO common! I made the identical mistake with our 401k and Traditional IRA - included about $35k that should have been excluded. Here's what worked for me: I called the financial aid office first (as you did - great move!), then followed up with a detailed email summarizing our phone conversation and attaching supporting documentation. I included screenshots of the FAFSA correction, our retirement account statements with the balances highlighted, and a simple explanation of the error. The correction actually INCREASED my son's aid package by about $3,200 because our reportable assets were significantly lower without the retirement funds. Most schools processed the correction within 2-3 weeks, though one took over a month. Pro tip: If you have multiple schools, ask each financial aid office if they can share the corrected information with other CSS Profile schools. Some will do this to save you time, though most prefer you contact them directly. You're handling this perfectly - catching and correcting this mistake now will definitely help your daughter's aid package!

0 coins

Amelia Martinez

•

Thank you so much for sharing your experience! It's such a relief to hear that you actually got MORE aid after correcting the retirement asset mistake. I'm going to follow your advice about sending a detailed follow-up email with documentation - that's a great way to create a paper trail. The tip about asking if schools can share corrections with other CSS Profile schools is really smart too. I never would have thought to ask that! Knowing that most schools processed your correction in 2-3 weeks gives me hope this will be resolved before my daughter's aid package is finalized. This community has been incredibly helpful during such a stressful time!

0 coins

Aisha Khan

•

I'm new to this whole financial aid process and reading through all these comments has been both terrifying and reassuring! My daughter is a junior so we're just starting to research FAFSA and CSS Profile requirements. The fact that retirement assets shouldn't be included is news to me - I definitely would have made the same mistake you all did! Quick question for those who've been through this: is there a good resource or checklist somewhere that explains what assets TO include vs what to exclude? I want to get it right the first time if possible. The CSS Profile instructions seem really confusing and I'd rather learn from everyone's mistakes than make my own! Also, should I be keeping detailed records of our asset values throughout my daughter's junior year, or is it okay to just gather everything when it's time to actually fill out the forms senior year?

0 coins

FAFSA AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,080 users helped today