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Jason Brewer

FAFSA parent income error after mailing form - how to correct?

I'm freaking out a bit here. My son and I tried to link the parent contribution part of his FAFSA online, but the accept parent invitation link kept giving us an error message. After trying like 10 times, we gave up and decided to just mail the paper form instead. Now I realized I accidentally wrote down the wrong amount for 'income earned from work' on the form we mailed yesterday! I accidentally put $67,400 when it should have been $76,400 (dyslexic moment). I've been calling the FAFSA help number for two days straight and nobody picks up? Does anyone know how to correct this mistake or am I just going to mess up my kid's financial aid? I'm worried they'll flag it as fraud or something when they compare it to our tax returns.

Don't panic! This happens more often than you think. You have a few options to correct the income error: 1. Log into studentaid.gov and see if the paper form has been processed yet. If not, you might be able to submit the correct info online before they process the paper form. 2. If it's already in the system, you can make a correction online through your FSA ID login. Just select 'Make FAFSA Corrections' once you're logged in. 3. If neither of those work, you'll need to contact the Federal Student Aid Information Center to explain the situation. Errors like this won't be considered fraud - they understand people make mistakes. Just make sure you correct it before your son's college's priority deadline for financial aid.

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Jason Brewer

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Thank you so much for this info! I've been so stressed about it. Unfortunately, we can't log in to make corrections yet because the form isn't processed - it's only been 24 hours since we mailed it. And since we had trouble with the online parent invitation link in the first place, I'm not sure if we'll be able to do the online correction route. I'll keep trying the FSA number. Do you know if there's a better time of day to call when they might actually answer?

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Liam Cortez

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I had a similar issue last year with my daughter's FAFSA. I put the wrong AGI amount and didn't catch it until weeks later. I tried calling too but kept getting disconnected or put on hold for hours. Super frustrating!! What worked for me was contacting her college's financial aid office directly. They were able to make a note in her file and told me exactly what documentation to send them to prove the correct income. Might be worth trying if you know which schools your son is applying to.

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Jason Brewer

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That's a good idea! He's applying to 6 schools though, so I'd have to contact all of them. Did your daughter's correction affect her SAI score much? I'm worried this $9,000 difference might change his aid eligibility.

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Savannah Vin

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Check your mail carefuly for the next few weeks! When my son submitted his FAFSA last year and there were discrepancies between the FAFSA info and our tax returns, they sent a verification request letter. You'll probably get something similar and can explain the error then. They dont automatically assume fraud for one mistake.

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Mason Stone

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This is partially correct, but I want to clarify something important. Verification selection isn't the same as error correction. About 30% of FAFSA filers get selected for verification randomly, regardless of errors. For a direct income correction like this, you should proactively fix it rather than waiting for verification. The corrected income could change your son's Student Aid Index (SAI), which determines aid eligibility. You need to make the correction as soon as the application appears in the system (usually 1-3 weeks after mailing). Log in to studentaid.gov with your FSA ID and select "Make FAFSA Corrections" from the menu.

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If u cant get thru to the FAFSA people try using Claimyr.com - i used it last week when i was stuck on hold forever trying to ask about my daughter's verification issue. They basically hold your place in line and call you when a real person picks up. they have a video showing how it works here: https://youtu.be/TbC8dZQWYNQ Worth it when ur desperate to get through!

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Liam Cortez

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OMG where was this when I needed it last year?? I spent literally 7 hours on hold across 3 days trying to reach someone. Saving this for next year's FAFSA season for sure.

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Jason Brewer

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Thank you for this tip! I'm definitely desperate at this point. I'll check it out - anything to avoid these endless hold times. Tried calling again this morning and gave up after 40 minutes.

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THIS IS WHY THE FAFSA SYSTEM IS BROKEN!!! It shouldn't be this complicated to fix a simple typo!! My daughter almost lost her Pell Grant eligibility because of similar issues with the system. They WANT you to make mistakes so they can deny aid! And now with this new FAFSA 24-25 system being even MORE complicated, errors are going to be even more common. But to actually help - call your son's school financial aid office. They have direct access to change things sometimes and can often help more than the main FAFSA people.

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Mason Stone

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While I understand your frustration, I want to clarify that the Department of Education doesn't intentionally make the system difficult to reduce aid distribution. The 2024-2025 FAFSA simplification was actually designed to make the process easier, though the rollout had challenges. School financial aid offices can help advocate for students, but they cannot directly modify FAFSA data. Only the applicant can make corrections through studentaid.gov once the application is processed.

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Emma Olsen

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What I would recommend doing is documenting everything. Write down when you discovered the error, what the error was, and all attempts you've made to correct it. Take screenshots if possible. This paper trail will be incredibly helpful if you need to appeal or explain the situation later. You should also prepare for the correction process by having all your tax documents ready. You'll need your 2022 tax return information for the 2024-2025 FAFSA. Once your application appears in the system (which takes about 1-3 weeks after mailing), you can submit a correction online. If you're unable to complete the online correction, you can also send a signed written statement explaining the error to: Federal Student Aid Information Center P.O. Box 84 Washington, DC 20044 Include your son's name, Social Security Number, and birthdate on all correspondence.

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Jason Brewer

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Thank you for such detailed advice! I hadn't thought about documenting everything, but that makes a lot of sense. I'll start keeping track of all my contact attempts. And I didn't know about the mailing option for corrections either. I really appreciate all this help! It's been so stressful.

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Quick update/correction to my earlier comment - I just remembered that for the 2024-2025 FAFSA, they've changed the process a bit. You now use the "Start a FAFSA Renewal" option to make corrections rather than the "Make FAFSA Corrections" option they used in previous years. Just wanted to clarify so you don't get confused when you log in!

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Jason Brewer

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Oh that's super helpful to know! The whole new FAFSA system has been so confusing for us. This is my first time doing this since my son is a high school senior, and all the changes this year have made it really complicated. I'll look for the renewal option once our form is in the system.

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Savannah Vin

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btw has your son checked with his school counselor? My sons guidance office actually had special FAFSA help sessions and direct contacts at the dept of education they could reach out to for students with application issues. might be worth asking!

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Jason Brewer

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That's a great idea! I'll have him check with his counselor tomorrow. His school did have some FAFSA workshop in October but we missed it due to his soccer tournament that weekend. Maybe they have some resources or contacts that could help us navigate this mess. Thank you!

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LunarLegend

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I work at a college financial aid office and see this exact situation several times each year. The good news is that a $9,000 income difference, while significant, is definitely correctable and won't be flagged as fraud since you're proactively trying to fix it. Here's what I recommend: 1. Keep trying to call the FSA Information Center, but try calling right when they open (8am EST) - that's usually when wait times are shortest 2. Once your paper FAFSA is processed (usually 7-10 business days), log into studentaid.gov and make the correction online 3. Contact your son's top choice schools directly - we often help families navigate these corrections and can flag his file so we know to expect the change The income increase will likely raise his Student Aid Index (SAI), which could reduce his Pell Grant eligibility, but it's better to be accurate than risk verification issues later. Don't stress too much - we see these mistakes all the time and they're totally fixable!

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