FAFSA keeps sending emails about missing info despite being processed - school hasn't received anything!

Same boat! My son's FAFSA supposedly processed 3 weeks ago but school says they dont have it. The emails are driving me INSANE.

This is a known issue with the 2024-2025 FAFSA rollout. What's happening is that your application is technically processed in the Federal Student Aid system, but there's a delay in the transmission to schools. The emails are automated and often don't sync up with the actual status. Here's what you should do: 1. Log into studentaid.gov and check your SAI (Student Aid Index) - if you see that, it means processing is complete 2. Print/save a PDF of your processed application summary 3. Email your daughter's financial aid office with this PDF and her FAFSA confirmation number 4. Ask them to check if they can manually pull her FAFSA from the federal system Many schools are being flexible with deadlines because of these widespread FAFSA issues. Don't panic yet!

I work in a college financial aid office, and we're seeing this constantly. The new FAFSA system has massive communication problems between the Federal Student Aid system and college systems. One clarification to the above advice - don't just check for an SAI. Make sure you can see the actual SAI *number* (it replaced the old EFC). If you just see "processed" but no SAI calculation, it means it's still not fully complete. Also, those emails are often triggered by corrections or updates to your application, even minor ones the system makes automatically. Each time anything changes, a new set of emails can go out. Call your daughter's financial aid office directly. We can often manually retrieve FAFSA data even when the automated systems aren't sending it properly.

I had this EXACT problem with my twins' FAFSAs. Kept getting emails about missing signature even though I could see it was processed. Turns out there was a glitch where if you used a saved parent profile from a previous year, it sometimes doesn't fully transfer all verification data correctly. Tried calling FSA for THREE DAYS and couldn't get through - constant busy signals or disconnects after 45+ minute holds. Finally used a service called Claimyr (claimyr.com) that held my place in line and got me connected to an actual FSA agent in about 20 minutes. The agent manually fixed whatever was causing the emails and confirmed everything was actually processed correctly. You can see how it works in their demo: https://youtu.be/TbC8dZQWYNQ The agent also gave me a confirmation code I could give to the school financial aid office to prove it was processed. Worth trying if you can't get through on your own!

im convinced the whole fafsa system is broken this year. my sons app has been "processing" for 2 months now!!! and we submitted in january!!! his friends who applied in march already got their money!!! make it make sense!!!!

I was having the same issue with my daughter's FAFSA for weeks! What finally worked for us was having the school's financial aid office submit a "correction" to her FAFSA even though nothing actually needed correcting. Somehow this forced the system to acknowledge that yes, her application was complete, and stopped the emails about missing information. It seems like this year's FAFSA rollout has been a technical disaster. My daughter's financial aid counselor told me they're seeing these glitches with about 30% of applications. Apparently the new "Better FAFSA" system has more bugs than a summer campground. Definitely call or email your daughter's school directly. Many of them have developed workarounds for these common FAFSA issues, and most are extending their priority deadlines because of the federal-level problems.

When I was dealing with fasfa few years ago they made me verify my identity like 5 times for my daughter cuz they kept losing the paperwork I swear these people dont know what there doing

One additional thing to check - login to studentaid.gov, go to your daughter's FAFSA, and check if there's a "Status Hold" indicator. Sometimes the system flags applications for verification or identity confirmation but doesn't clearly communicate this. If you see this, it means a human needs to review something before it's fully processed, regardless of what the chat agent told you. Also, make sure your daughter authorized the specific school on her FAFSA. Sometimes people assume the schools automatically get it, but she needs to have explicitly listed each school's code in her application.

Update from my financial aid office: As of yesterday (5/2), Federal Student Aid has acknowledged system-wide issues with notifications and school transmission. They're working on fixes, but in the meantime, they've advised schools that we can accept screenshots of the processed SAI as temporary verification until the system catches up. So definitely take screenshots of your daughter's processed application showing the SAI and send those to her school's financial aid office. Most institutions are being very flexible with deadlines this year because these problems are happening nationwide.

I'm going through the exact same thing right now! My FAFSA shows processed with an SAI, but my school's financial aid office says they haven't received it yet. The constant emails about "missing information" are so frustrating when everything appears to be complete on my end. I'm a first-generation college student so this whole process is already overwhelming, and these technical issues are making it so much worse. Reading through all these responses is actually really reassuring - at least I know it's not just me! I'm going to try emailing my school's financial aid office with screenshots of my processed application like everyone suggested. Has anyone had success with that approach yet? Really hoping they can pull it manually from their end because I'm worried about missing deadlines too.

This thread has been so helpful! I'm dealing with the exact same issue - FAFSA shows processed with an SAI but my son's college hasn't received it, plus those never-ending emails about "missing" info. Based on all the advice here, I'm going to: 1. Take screenshots of the processed application with SAI 2. Email them directly to the financial aid office 3. Call them tomorrow to see if they can manually pull the data It's actually really comforting to know this is a widespread system issue and not something I did wrong. The "Better FAFSA" definitely feels more like the "Buggy FAFSA" this year! Thanks everyone for sharing your experiences and solutions - this community is a lifesaver during such a stressful process.