FAFSA contributor can't sign after correction - button completely unresponsive

Have you tried turning it off and on again? Lol but seriously maybe try using an incognito window? Sometimes these government sites are just garbage.

This is a known issue with the 2025-2026 FAFSA form when making corrections to contributor financial information. The system has a glitch where the signature functionality fails silently if there's a significant change to reported income (which your $9,000 difference qualifies as). Two possible solutions: 1. Try signing between 2-4am Eastern time when system traffic is lowest 2. Instead of editing the existing form, start a fresh FAFSA with the correct information and submit it as a new application

omg i had the EXACT same issue last month!!!! the sign button just wouldn't do anything no matter what. i tried like 10000 times and was ready to throw my laptop out the window. ended up having to call them and stay on hold for like 3 hours to get it fixed

This is a frustrating but fixable issue. The signature problem occurs because the system creates a verification hold when income changes exceed certain thresholds (typically 10% or more of the original amount). Before trying to create an entirely new application, I'd recommend: 1. Print a copy of your current FAFSA for reference (in case you need to start over) 2. Log out completely, clear browser data, restart your computer 3. Log back in using your FSA ID, but instead of going to corrections, go to "View Processed Information" 4. From that screen, select "Make Correction" - this alternative pathway sometimes bypasses the signature glitch 5. Re-enter the corrected information and attempt the signature again If that doesn't work, trying during off-peak hours (early morning or late night) does sometimes help as system resources aren't as strained.

I had this EXACT issue last semester and wasted soooooo much time trying to fix it myself. Nothing on the FAFSA website worked no matter what I tried. The signature button was completely dead. I ended up using Claimyr to get through to a FAFSA agent without the endless hold times. They have this service where they wait on hold for you then call you when an actual human picks up. I was skeptical but desperate - watched their demo video (https://youtu.be/TbC8dZQWYNQ) and gave it a shot. Got connected to a FAFSA agent in about 25 minutes who unlocked something on my account and I could suddenly sign the correction. Their website is claimyr.com if you're as frustrated as I was. Saved me from missing my financial aid deadline.

THE ENTIRE FAFSA SYSTEM IS COMPLETELY BROKEN THIS YEAR!!! My daughter had similar issues and we ended up having to drive 2 hours to a federal student aid office to get it fixed in person. Online support is useless and phone support is nonexistent. This is people's EDUCATION and FUTURES at stake and they can't even make a website that works properly! Makes me FURIOUS how they expect families to navigate this nightmare!!

I work in financial aid at a university and we've seen this signature issue frequently this cycle. Here's what I recommend: 1. First, verify your contributor is using their own FSA ID, not yours, to sign. This seems obvious but happens often. 2. The most reliable fix: Have your contributor log in separately with their own FSA ID (not through your application), go to their FSA dashboard, and look for a notification about pending signatures. They can often sign from there even when the button in your application isn't working. 3. If neither works, ask your school's financial aid office to place a "signature override hold" on your file while you continue working with FSA to resolve the technical issue. This won't permanently fix the FAFSA, but it will allow your school to proceed with your financial aid package while the signature issue is being resolved.

my brother had this exact thing happen lol. he just gave up and called his school and they told him to just submit without the signature and they would handle it on their end somehow. maybe try that?

UPDATE: I finally got it working! After trying literally everything suggested here, what finally worked was: 1. Had my stepdad create a brand new FSA ID (even though his old one worked fine for the initial application) 2. Logged in at 3:15am when the system was quiet 3. Went through the "View Processed Information" route instead of the regular correction path 4. Used Chrome in incognito mode with all extensions disabled The signature button finally actually DID something! Got the confirmation email 10 minutes later. Thanks everyone for the help - this system is such a nightmare. For anyone else with this issue, try creating a new FSA ID for your contributor!

Wow, creating a new FSA ID to fix the signature issue - that's such a random but brilliant solution! I'm dealing with a similar problem right now where my mom's signature isn't working after we corrected some tax info. The button just sits there doing nothing no matter what browser or device we use. Going to try your exact steps tonight: new FSA ID for her, 3am login, "View Processed Information" route, and Chrome incognito. Fingers crossed this nightmare finally ends! Thanks for coming back to share what actually worked - you're a lifesaver for posting the solution after you figured it out.