FAFSA citizenship proof deadline panic - expired passport rejected, need alternatives ASAP!
I'm freaking out right now! My daughter submitted her FAFSA last month, but yesterday her financial aid office emailed saying her expired passport isn't acceptable as citizenship proof anymore. They initially said it was fine when she uploaded it, but now they've changed their minds?! They're telling her she needs to apply for a new passport which could take 6+ WEEKS to arrive. Her financial aid package is on hold until this is resolved. Fall semester starts in 7 weeks and I'm terrified she'll miss out on aid entirely because of this ridiculous bureaucratic nonsense. Has anyone dealt with this citizenship verification issue before? Are there ANY faster alternatives to prove citizenship besides waiting for a new passport? Birth certificate? Social security card? Literally anything that won't take 6 weeks??
23 comments


Maggie Martinez
omg same thing happened to my brother last yr! expired passport is supposed to be fine according to studentaid.gov website but some schools are super strict. dont panic tho, he used his birth certificate + social security card combo and they accepted it in like 3 days
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Zane Gray
•Thank you!!! I had no idea birth certificate + SS card would work. Did he have to go to the financial aid office in person or could he upload them online? Our FA office is notoriously difficult to reach.
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Alejandro Castro
Financial aid advisor here. Your daughter has several options that are much faster than waiting for a new passport: 1. Birth certificate (original or certified copy) plus photo ID 2. Certificate of Naturalization/Citizenship if applicable 3. Consular Report of Birth Abroad if born outside the US to citizen parents 4. Original Social Security card can sometimes work as supporting documentation The school's financial aid office has flexibility in what they can accept. I recommend your daughter call them directly to confirm exactly which document combinations they'll accept rather than waiting and hoping. Many schools have different internal policies despite what the Federal Student Aid guidelines state.
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Zane Gray
•This is incredibly helpful! She has her original birth certificate and her driver's license, so hopefully that combo works. We've been trying to call the financial aid office for 2 days but keep getting voicemail. Is email generally responsive or should we keep trying to call?
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Monique Byrd
•Not the advisor but in my experience FA offices are HORRIBLE with email response times during summer. Took them 3 weeks to answer my question about my SAI calculation. Phone is definitely better if you can actually get through to someone!
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Jackie Martinez
Everybody always blaming the financial aid office but nobody realizes they're dealing with thousands of students all with "urgent" issues. And half the time students don't submit the right docs in the first place. Just sayin
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Zane Gray
•I understand they're busy, but they literally told her the expired passport was acceptable and then changed their minds. That's on them, not us.
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Jackie Martinez
•fair enough, my bad. that is frustrating
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Lia Quinn
I worked at a university FA office for 6 years. This is actually pretty common. The schools don't make these rules - they have to follow federal guidelines. The expired passport confusion happens because regular FAFSA verification is different from citizenship verification. For basic FAFSA verification, an expired passport is technically acceptable. But for citizenship verification specifically, it must be unexpired. Your fastest options: 1. Birth certificate + photo ID (driver's license) 2. Apply for a passport EXPEDITED service (2-3 weeks instead of 6) 3. If really desperate, the State Department has emergency passport appointments for life-or-death situations, but financial aid doesn't qualify Most importantly: GET THIS RESOLVED ASAP. Schools have internal deadlines for verification documents, and if you miss them, your daughter could lose priority for institutional scholarships and grants even if she still qualifies for federal aid.
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Zane Gray
•Thank you for explaining! Birth certificate + driver's license seems like our best option. Will they need the original birth certificate or is a copy okay?
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Lia Quinn
•They typically need to see the original or a certified copy (one with the raised seal from vital records). A regular photocopy usually won't be sufficient for citizenship verification. If she's submitting online, she should scan both sides of all documents at high resolution and make sure the seal is visible.
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Haley Stokes
I had citizenship verification issues with FAFSA two years ago and it nearly caused me to miss out on my entire aid package. The whole system is RIDICULOUS. Different schools interpret the rules completely differently. One school wanted my original birth certificate mailed to them (ABSOLUTELY NOT) while another accepted a scanned copy. The FAFSAs stupid verification process is just designed to make it harder for people to get aid IMO.
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Asher Levin
Have you tried calling the Federal Student Aid Information Center directly? They can clarify exactly what documents are acceptable for citizenship verification. I had to deal with this for my son last year, and getting the official word from FSA helped convince our financial aid office to accept his documentation. If you're having trouble reaching someone at FSA by phone (which is common), I used a service called Claimyr (claimyr.com) that got me through to a live agent in about 10 minutes instead of waiting on hold for 2+ hours. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ Once I spoke with the FSA agent, they emailed me the official documentation policy which I forwarded to our financial aid office. That resolved everything within 48 hours.
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Zane Gray
•I hadn't thought about calling FSA directly - that's brilliant! And thank you for the Claimyr tip. My daughter tried calling yesterday and gave up after 45 minutes on hold. We'll definitely check out that service since we need answers ASAP.
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Maggie Martinez
another thing ur daughter can try is asking for provisional aid while waiting for the documents!! some schools will do this if u explain the situation
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Lia Quinn
One more important point: If your daughter is already enrolled at this school (not an incoming freshman), check if they have her citizenship status on file from previous years. Schools should only need to verify citizenship status once, not every year. If she's previously submitted citizenship documentation to this same school, remind them of this fact and ask them to check their records.
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Zane Gray
•She's actually a transfer student - this will be her first semester at this school. But that's good to know for future reference!
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Monique Byrd
This is why FAFSA drives me CRAZY!!! Everything is so inconsistent and rigid. Like others said, birth certificate + photo ID should work. But as a backup, you could also try to get a new passport with expedited processing. It costs extra (like $60 more) but can come in 2-3 weeks instead of 6. My family had to do this for my brother's study abroad program when his passport expired and we didn't notice until 3 weeks before departure. Do both approaches simultaneously just to be safe? This is your daughter's education and financial future on the line!!
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Zane Gray
UPDATE: We finally got through to the financial aid office this morning! They confirmed that birth certificate + driver's license is acceptable. My daughter is heading to campus tomorrow to bring the original documents in person rather than uploading them (the advisor said in-person is faster processing). Thank you all SO MUCH for your help and suggestions! I'll update once everything is officially resolved.
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Lia Quinn
•Great news! In-person is definitely faster. Make sure she gets some kind of receipt or confirmation that they received the documents. And have her ask specifically how long the processing will take and when she should follow up if she hasn't heard anything.
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Zane Gray
•That's excellent advice - I'll make sure she asks for written confirmation and a timeline. Thank you again!
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Evan Kalinowski
So glad you got through to the financial aid office and have a clear path forward! This thread has been super helpful - I'm bookmarking it in case I run into similar issues with my own kids' FAFSA in the future. The birth certificate + driver's license combo seems to be the go-to solution for citizenship verification when passports aren't available. Fingers crossed everything processes smoothly for your daughter tomorrow!
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Natalie Adams
•This thread really is a goldmine of information! I'm actually dealing with a similar situation right now with my son's FAFSA verification - they're asking for additional income documentation that we thought we'd already submitted correctly. It's so stressful when you're worried about financial aid getting delayed or denied over paperwork issues. Really appreciate everyone sharing their experiences and solutions here!
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