FAFSA IDR plan payment jumped from $35 to $200 without warning - what happened?
So confused right now! I finally got my income-driven repayment (IDR) plan approved through FAFSA about 2 months ago. My loan servicer told me I'd only have to pay $35 per month based on my income and family size. I've made 2 payments already at that amount no problem. But yesterday when I logged in to make my third payment, the system is suddenly showing I owe $200!!! Nothing in my situation has changed - same job, same income, nothing different! Has anyone else had their IDR payment amount randomly increase like this? Did I miss some notification? Is this a system glitch or am I supposed to contact someone? Really stressed because I budgeted for the $35 payment and definitely don't have an extra $165 just sitting around right now.
25 comments


Anastasia Romanov
this happened to me last year! the website showed a different amount than what my approved letter said. turns out there was a glitch in their system after they did maintanence. I had to call them and wait foreeeeever but they fixed it.
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Diego Mendoza
•Omg thank you! Did they make you pay the higher amount while they fixed it or did they let you keep paying the correct amount?
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StellarSurfer
There are a few possible explanations for this sudden payment increase. First, check if you were on a temporary payment plan while your IDR application was being processed. Sometimes they approve a temporary reduced payment during processing, then switch to the actual calculated amount afterward. Second, verify if you received any correspondence about annual recertification - even though it's only been two months, timing can sometimes be strange. Third, it could be a system error, especially since the Federal Student Aid systems have been experiencing issues with the FAFSA Simplification Act implementation. I recommend calling your loan servicer directly and asking for a detailed explanation of why your payment changed and requesting they review your IDR plan approval documentation.
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Diego Mendoza
•I never received ANY notices about it being temporary! The approval letter specifically said $35/month for 12 months before recertification. I'm going to call tomorrow. Just hoping I don't spend 4 hours on hold like last time.
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Sean Kelly
I've seen this exact issue before. Log into your studentaid.gov account (not just your loan servicer's site) and check your official IDR approval letter. If that still shows the $35 amount, take a screenshot and have it ready when you call your servicer. Ask them specifically if there was a "reconciliation error" between the FSA system and their payment system. Sometimes the loan servicer's system doesn't properly sync with the federal database after an IDR approval, especially with all the recent changes to the SAVE plan and old REPAYE conversions.
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Diego Mendoza
•That's a great tip about checking both accounts! I just looked and my studentaid.gov account definitely still shows the $35 amount. So it's definitely something wrong on the servicer's end. Taking screenshots now!
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Zara Malik
ur loan could have been transferred to a different servicer. happened to me and my payment went from $50 to $175! I called and complained for weeks and they finally fixed it but it was a nightmare.
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Luca Greco
I had something similar happen and it was because my income reported from my latest tax return was much higher than what I actually make now. I had to submit a special form showing my current income (pay stubs) to prove I qualified for the lower payment. Do you know which IDR plan you're on exactly? SAVE, REPAYE, PAYE, IBR? Each has different calculation methods.
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Diego Mendoza
•I'm on the SAVE plan (I think that's the newest one?). But I haven't filed new taxes or anything since I got approved 2 months ago, so nothing should have changed!
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Luca Greco
•Yes, SAVE is the newest one that replaced REPAYE. One other thing to check - log into studentaid.gov and make sure all your loans were included in the IDR calculation. Sometimes they miss one (especially if you have both Direct and FFEL loans), and that could explain the payment jump.
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Nia Thompson
If I were u I'd just keep paying the $35 until they send u a letter saying otherwise... their website is always messed up lol
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StellarSurfer
•This is not advisable. If you underpay, even due to their error, you could potentially be considered delinquent on your loans. Always clarify the correct payment amount directly with your servicer before deciding what to pay.
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Sean Kelly
I've discovered that getting through to Federal Student Aid representatives without the frustration of being on hold for hours is actually possible. I recently used a service called Claimyr (claimyr.com) that basically holds your place in the phone queue and calls you back when an agent is available. Saved me so much time when I had to fix an IDR calculation error. They have a video that shows how it works: https://youtu.be/TbC8dZQWYNQ. Definitely worth it for solving complicated issues like this payment jump situation.
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Diego Mendoza
•I've never heard of this before! Looking into it right now because the thought of being on hold for hours again is making me anxious. Thanks for the tip!
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Anastasia Romanov
•does it actually work? seems too good to be true for dealing with fafsa people lol
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Sean Kelly
•It worked for me! I was skeptical too but got connected to an agent in about 45 minutes (while I was doing other things) instead of being stuck on hold for hours.
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Mateo Rodriguez
This is almost certainly a system error. With the implementation of the SAVE plan and the recent FAFSA Simplification changes, many loan servicers are experiencing data synchronization issues. Here's what you should do: 1. Take screenshots of your approval letter showing the $35 payment 2. Don't make any payment until you speak with a representative 3. Call your servicer and ask to speak with an IDR specialist specifically 4. If they claim the $200 is correct, ask them to explain exactly what changed in your calculation 5. Request that they review your IDR application again 6. Get the name and ID of any representative you speak with If they still insist the higher amount is correct, you can file a formal complaint through the FSA Feedback Center and the CFPB. The servicer is required to provide a clear explanation for any payment change.
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Diego Mendoza
•Thank you SO MUCH for this detailed plan! This is exactly what I needed. I'm definitely going to ask for an IDR specialist specifically because last time I called I got someone who seemed confused about how the calculations work.
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Aisha Hussain
THESE LOAN COMPANIES ARE SCAMMERS!!! They did the same thing to me and when I finally got someone on the phone they tried to tell me I never even applied for IDR even though I HAD THE APPROVAL IN MY HAND!! Keep fighting them, they're trying to squeeze extra money out of everyone since repayment started again.
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StellarSurfer
•While frustrating, it's important to note that these are usually system errors rather than intentional attempts to collect more money. Loan servicers are contractors who follow federal guidelines and don't directly profit from higher payment amounts.
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Aisha Hussain
•Thats what they WANT you to believe! My cousin works for the department of ed and even SHE says the servicers are shady af
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Diego Mendoza
UPDATE: I finally got through to my loan servicer (after being on hold for 1.5 hours)! Turns out it WAS a system error on their end. The rep said they did system maintenance last weekend and something got messed up with a bunch of IDR calculations. She fixed it while I was on the phone and confirmed my payment is still $35. She also put a note on my account so it shouldn't happen again. Thanks everyone for your help and suggestions!
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Sean Kelly
•Great news! Glad you got it resolved. This is why it's so important to question things when they don't seem right. Always trust your instincts when it comes to your student loans!
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Anastasia Romanov
•see i TOLD you it was probably a glitch lol. glad it's fixed!
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Ella Knight
So glad you got this resolved! This is exactly why I always recommend checking both your studentaid.gov account AND your servicer's site when there are payment discrepancies. System maintenance issues seem to be happening more frequently with all the FAFSA changes this year. For anyone else dealing with similar issues, Diego's experience shows how important it is to be persistent and not just accept unexpected payment increases without questioning them. Thanks for updating us with the resolution!
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