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Jasmine Hancock

Can parents access their own FAFSA data from college financial aid officers?

I'm really confused and honestly a bit upset right now. I filled out the contributor section of my daughter's FAFSA for the 2025-2026 year, and there were some numbers that didn't look right when she got her financial aid package. I called the university's financial aid office and politely asked if they could share with me what FAFSA data they had received about MY income and assets (not asking for my daughter's info at all). The woman I spoke with was pretty curt and said they are 'not allowed' to share ANY FAFSA information with parents/contributors - even when it's our own financial information! She said they can ONLY discuss FAFSA details with the student. This seems ridiculous to me. How am I supposed to verify my own financial data was transmitted correctly if I can't even see it? Is this actually true? Do other schools do this too? My daughter is 18 and doesn't understand all the tax details to even know if there's an error.

yup this happened to me too! super annoying but its true. colleges follow FERPA laws which treats all student records as private even when it includes parent info. my daughter had to come with me to the fin aid office and literally repeat everything they said to me lol

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That's so frustrating! So the only way I can verify my own tax information is to drag my daughter to the financial aid office? She's in her first semester and already overwhelmed. I'm worried something got misreported since her aid was much lower than the FAFSA calculator estimated.

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Financial aid professional here. This is absolutely correct, though the financial aid officer could have explained it better. Under Federal Educational Rights and Privacy Act (FERPA), all student records - including FAFSA data - belong to the student, not the parent, regardless of who provided the information. Schools are legally required to protect this privacy. Your options are: 1. Have your daughter request the information and share it with you 2. Have your daughter sign a FERPA waiver at the financial aid office giving you permission to access her records 3. Go with your daughter to the financial aid office together Some schools have online portals where students can grant parents access to certain information. Worth checking if that's available.

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Thank you for explaining this clearly. It's frustrating but at least I understand the reasoning now. I'll see if her school has a FERPA waiver option. Still seems like overkill when I just want to confirm my own income data, but I guess those are the rules.

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Wait I'm confused. If your daughter is 18, didn't she have to report your income as a dependent student anyway? So technically it's HER financial aid application that contains YOUR data, not YOUR application. That's probably why they won't share it with you - the entire application belongs to her. But I still think it's dumb they wouldn't at least confirm if the numbers match what you provided.

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This is exactly right! FAFSA isnt like a joint tax return, its the students application that parents contribute to. once u submit your part as a contributor the data becomes part of the students record. annoying but thats how the system works 🤷‍♀️

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You can actually check some of this yourself without involving the school. Log into your StudentAid.gov account (the parent account you used as a contributor) and you should be able to see what information YOU submitted. Then have your daughter log into her account to view the completed FAFSA that was sent to schools. Compare those numbers. If they match but the financial aid award seems wrong, then the issue is with how the school is interpreting the data, not with what was transmitted.

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That's really helpful! I'll definitely try this approach first. I didn't realize I could still see what I submitted after the application was completed and processed. Thank you for the practical advice.

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Had this EXACT problem last year! The financial aid office wouldn't tell me ANYTHING even though I was paying the bills! So frustrating!!! What worked for us was having my son call them on speakerphone with me in the room. I would whisper questions to him and he would ask them. Not ideal but it worked. The whole system is ridiculous IMO.

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We did something similar but with a Zoom meeting. Financial aid advisor spoke with my daughter but I was sitting right next to her off camera asking questions through her. Felt so silly but it was the only way to get answers about our family contribution calculation that seemed way off.

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One other important note: If you believe there's an error in how your financial information was processed, you can submit an appeal or request for professional judgment. Your daughter would need to initiate this, but you can help her prepare the documentation. This is particularly relevant if: - Your financial situation has changed since the tax year used for FAFSA - There are unusual expenses not captured by FAFSA - There was a legitimate error in data transmission Remember, the financial aid formula is standardized, so if the correct data was submitted, the resulting aid calculation should be consistent with the estimator (assuming you used accurate numbers in the estimator).

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Thank you for mentioning this. I suspect there might actually be an error rather than just a difference in interpretation. Our income hasn't changed but we have unusual medical expenses that might not have transferred correctly. I'll look into the appeal process with my daughter.

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I work at a university (not financial aid) but I know people constantly have trouble reaching financial aid officers during busy seasons. The department is usually understaffed and overwhelmed with calls. If you can't get through to verify your concerns, you might want to try using Claimyr to connect with Federal Student Aid directly to verify what data they have on file. I've seen students use it at claimyr.com when they can't get through by calling the regular line. There's a video demo of how it works here: https://youtu.be/TbC8dZQWYNQ

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I'll look into this! You're right that it's been nearly impossible to get anyone on the phone at either the school or the Federal Student Aid number. I've been on hold forever or get disconnected. Might be worth trying if it can help us sort this out faster.

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everyone here is correctt but also so many schools ignore these rules anyway lol. my daughters school talks to me all the time about fafsa stuff without her there. i think it depends on the school and maybe even the specific person u talk to. some are super strict about the rules and some are like whatever as long as u can verify ur the parent they'll tell u stuff

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This is 100% true. My first college was super strict about this stuff but when I transferred, the new financial aid office would tell my mom everything. I think smaller private colleges are more flexible while big state schools follow the rules to the letter because they have to.

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Another solution: If you're trying to check if your financials were correctly calculated into your daughter's Student Aid Index (SAI), you can use the Federal Student Aid online SAI calculator and run the numbers yourself. Then ask your daughter to find out what her official SAI number is from the school. If they match, the data was transmitted correctly. If they don't match, there might be an error somewhere in the process.

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That's a great idea. I'll run the calculation myself and then have her check what SAI number the school is using. That would at least tell us if there's an error in the data or just in our understanding of how the aid would be calculated.

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As a newcomer here, this is really eye-opening! I had no idea about these FERPA restrictions. My son is starting college next year and I'll definitely be filling out the FAFSA contributor section soon. It's good to know ahead of time that I might need to set up a FERPA waiver or at least prepare my son to be the point person for any financial aid questions. Thanks everyone for sharing your experiences - this thread is super helpful for understanding what to expect!

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Welcome to the community! Yes, definitely consider setting up that FERPA waiver early - it'll save you a lot of headaches later. I wish I had known about this before we went through the whole process. Also, make sure to keep copies of everything you submit as a contributor so you can double-check things later if needed. Good luck with your son's FAFSA!

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Great advice from @dd84d3bd2424! I'd also suggest having your son create his StudentAid.gov account early and get familiar with the interface before you start filling out the FAFSA. That way he'll be comfortable navigating it if you need him to check anything later. Also, some schools have online portals where students can grant parents access to view financial aid information - it's worth asking about during orientation or when you first contact the financial aid office.

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As someone new to this process, I'm finding this thread incredibly valuable! My daughter is a junior in high school and I'm already starting to research FAFSA requirements. This privacy issue is something I never would have thought about. It seems like the key takeaway is to be proactive - set up that FERPA waiver early, keep detailed records of what you submit, and make sure your student understands they'll be the primary point of contact with financial aid offices. I'm also bookmarking those suggestions about using the SAI calculator to double-check everything. Thank you all for sharing your real-world experiences - it's so much more helpful than just reading the official guides!

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