Can I delete and restart my FAFSA application after multiple correction errors?
I'm at my wits' end with our FAFSA application for 2025-2026. It's turned into a complete disaster. Every time we fix one thing, something else breaks! The system keeps flagging items for correction, and when my husband and I make those corrections and digitally sign, my daughter can't even see the application in her account anymore. When she logs in, her dashboard is empty - like we never started an application. And when I try to have her sign, it gives some error about 'unable to process signature request.' I've called the Federal Student Aid helpline THREE TIMES and each representative gave different instructions that didn't work. Is there any way to just nuke the whole application and start fresh? Has anyone successfully deleted their application and begun again? I'm worried about missing priority deadlines for her top choice schools if we can't get this fixed soon.
28 comments


Liv Park
Unfortunately, you can't completely delete a FAFSA application once it's been submitted. But there are a couple options that might help. First, have you tried using the correction function through your parent account rather than having your daughter log in? Sometimes the student view has synchronization issues but corrections can still be processed through the parent side. Also, try clearing both your browsers' caches and cookies before logging in again - I've seen weird technical issues resolve after doing that.
0 coins
Charlee Coleman
•Thanks for the quick response! We tried the correction function through my account already, and that's when things got even more messed up. I'll definitely try clearing the cache though - haven't thought of that. I'm just worried because her priority aid deadline is February 1st, and we're stuck in this weird limbo.
0 coins
Leeann Blackstein
same thing happened 2 me. so frustrating!! my son's application disappeared from his account too. we ended up having to use different browsers (chrome for me, firefox for him) and somehow that worked?? no idea why but worth trying
0 coins
Charlee Coleman
•Really? That's so strange but I'm willing to try ANYTHING at this point. We've both been using Chrome, so maybe I'll have her download Firefox. Thanks for the suggestion!
0 coins
Ryder Greene
As someone who works in a university financial aid office, I can clarify a few things. You cannot delete a submitted FAFSA application, but you can make unlimited corrections. The issue you're describing with the student view showing nothing sounds like a synchronization problem between parent and student FSA IDs. Here's what I recommend: 1. Wait 48 hours after making corrections before having your daughter log in (the systems need time to sync) 2. Make sure you're both using the correct FSA IDs and passwords 3. Try accessing the site during off-peak hours (early morning or late evening) 4. If you're still having issues after that, you need to speak with a FAFSA technical support specialist specifically, not just any representative The good news is that most schools can see that you've submitted even if there are pending corrections, so your daughter likely won't miss priority deadlines.
0 coins
Charlee Coleman
•Thank you for this detailed explanation! I had no idea we needed to wait between making corrections and having her log in. We've been trying immediately afterward. I'll definitely wait 48 hours before trying again. That's also reassuring about the priority deadlines - I was losing sleep over this.
0 coins
Carmella Fromis
I went through this exact nightmare last year with my son's FAFSA. The SAI calculation kept changing and his application would vanish from his account. We spent weeks trying to reach someone at Federal Student Aid who could actually help instead of reading from a script. After calling and getting disconnected 9 times, I found Claimyr (claimyr.com) which got me through to an actual person in under 20 minutes. They have a video that shows how it works: https://youtu.be/TbC8dZQWYNQ The agent was able to reset something on the backend that fixed our sync issues between accounts. Saved us from missing deadlines for sure.
0 coins
Charlee Coleman
•Oh wow, I've never heard of this service! After getting disconnected twice yesterday, I'm definitely going to check this out. Did you have to provide them with your personal information? And the agent was actually helpful instead of just reading troubleshooting steps?
0 coins
Carmella Fromis
•They just connected me directly to Federal Student Aid - I didn't have to give them any personal info beyond what was needed to place the call. And yes, when I finally got through to FSA, I specifically asked for a technical specialist who could help with account sync issues rather than general questions. Made all the difference!
0 coins
Theodore Nelson
why is FAFSA so BROKEN?!? Every single year its somethin new. Last year they rolled out that new formula and their whole website crashed for like a month. The year before my daughter's info got deleted randomly. Now this sync problem everyone's having. How are families supposed to get financial aid when the system is such garbage????
0 coins
Leeann Blackstein
•for real!!! and they expect us to trust them with all our financial info 🙄 my son almost missed out on his baseball scholarship cuz of these glitches
0 coins
Ryder Greene
For those experiencing the sync issues between parent and student accounts, there's a technical explanation. The new FAFSA Simplification Act implementation changed how parent and student data is linked in the system. When multiple corrections are submitted in short succession, it can create a processing queue that sometimes causes the student view to temporarily show no application. In addition to the suggestions I made earlier, you can also try the following: 1. Call FSA and specifically request a "dependency linkage review" - this is the technical term for fixing the issue where a student can't see an application their parent can see 2. If you're approaching deadlines, contact your school's financial aid office directly and let them know you're experiencing technical difficulties with FAFSA - many schools have processes for handling these situations 3. Take screenshots of any error messages to share with both FSA and your schools
0 coins
Charlee Coleman
•Thank you so much for this detailed explanation! I'm going to call tomorrow and specifically ask for a "dependency linkage review" - that sounds exactly like our problem. I'll also email her top choice schools to let them know we're having technical issues in case there are further delays. Really appreciate the expert advice!
0 coins
AaliyahAli
Have you tried logging in using an incognito/private browser window? That sometimes helps with the FAFSA site. Also make sure your daughter is using her own FSA ID and not yours. My nephew accidentally kept trying to use his mom's FSA ID and it caused similar issues.
0 coins
Charlee Coleman
•I haven't tried incognito mode - that's a great suggestion! And yes, we double-checked that she's using her own FSA ID (created it together last fall). But I'm going to have her verify the username again just to be absolutely sure. Thanks!
0 coins
Ellie Simpson
After going through this exact nightmare, I can confirm what others have said - you CANNOT delete a FAFSA application once submitted, but you CAN make unlimited corrections. The fix that finally worked for us was having my son create a completely new FSA ID. Apparently his original one had become corrupted somehow in their system. After creating the new ID and waiting 3 days for processing, we were able to link it to our existing application and finally complete everything. It's an extreme solution but might be worth considering if nothing else works.
0 coins
Charlee Coleman
•Creating a new FSA ID is something I hadn't considered! That's definitely going to be our backup plan if the other suggestions don't work. Did your son have to contact FAFSA specifically to link his new ID to the existing application? Or was there a way to do that online?
0 coins
Ellie Simpson
•Yes, we had to call FSA to link the new ID to the existing application - that part can't be done online. Make sure to have all the verification info ready (SSN, DOB, email addresses used, etc) because they ask a lot of security questions. And definitely mention the "dependency linkage review" that the financial aid officer mentioned above - wish I'd known that term when we called!
0 coins
Jacob Lee
I'm so sorry you're dealing with this - the FAFSA system can be incredibly frustrating! As a newcomer here, I've been reading through everyone's suggestions and they're all really helpful. One thing I'd add that might help: if you do end up calling FSA again, try calling right when they open (8am ET) - I've found the wait times are much shorter then and you're more likely to get someone who isn't rushed. Also, keep a detailed log of every call you make (date, time, representative name if they give it, what they told you to do) because it helps when you have to call back and explain what you've already tried. The technical specialists seem to appreciate when you can show you've already gone through the basic troubleshooting steps. Good luck - you'll get through this!
0 coins
Hattie Carson
I'm dealing with the exact same issue right now! My daughter's FAFSA application keeps disappearing from her student portal after we make corrections through my parent account. It's so frustrating because we're also worried about missing deadlines. Reading through all these responses has been incredibly helpful - I had no idea about waiting 48 hours between corrections and student login, or that there was such a thing as a "dependency linkage review." I'm definitely going to try the incognito browser suggestion first, then call FSA early morning and ask specifically for technical support using that terminology. Thank you everyone for sharing your experiences and solutions - it's reassuring to know we're not the only ones dealing with this nightmare!
0 coins
Kolton Murphy
•I'm so glad this thread has been helpful for you too! It's oddly comforting to know we're not alone in this mess. I just wanted to add one more thing I learned from reading everyone's suggestions - make sure to take screenshots of any error messages or weird behavior you see, because apparently that helps when you call FSA. Also, if the incognito browser trick doesn't work, definitely try the different browser approach that Leeann mentioned earlier. I'm planning to have my daughter use Firefox while I stick with Chrome. Fingers crossed we both get this sorted out before our deadlines!
0 coins
Bethany Groves
As a newcomer to this community, I've been following this thread closely because I'm anticipating going through the FAFSA process with my own child next year. The level of detail and support everyone is providing here is incredible! I wanted to add one more suggestion that might help - if you're still having issues after trying all these great troubleshooting steps, consider reaching out to your state's higher education agency. Many states have FAFSA completion specialists who can help navigate these technical issues and sometimes have direct contacts at Federal Student Aid. They're often less overwhelmed than the main FSA helpline and can provide more personalized assistance. Also, some public libraries offer free FAFSA help sessions with trained volunteers who might have encountered this specific sync issue before. Wishing everyone dealing with this the best of luck getting it resolved!
0 coins
Noah huntAce420
•That's such a great point about state higher education agencies! I had no idea they offered FAFSA help with technical issues - I thought they just did general completion assistance. This is definitely something I'm going to look into as another option if our direct calls to FSA don't work out. The library suggestion is brilliant too - our local library actually advertises FAFSA help sessions but I assumed they were just for basic questions, not technical glitches like this. It's amazing how this community has turned what felt like an impossible situation into a manageable list of concrete steps to try. Thank you for adding even more resources to consider!
0 coins
Jordan Walker
As a newcomer here, I'm amazed by how supportive this community is! Reading through everyone's experiences and solutions has been incredibly eye-opening. I'm not currently dealing with FAFSA issues myself, but I wanted to share something that might help based on my experience working in tech support. When you have these kinds of sync issues between linked accounts, sometimes the problem isn't just browser-related but can be caused by cached authentication tokens that don't get cleared with regular cache clearing. Try logging out of BOTH accounts completely, then clear your browser data (not just cache and cookies, but also "stored passwords" and "autofill data"), restart your browser entirely, and then log back in to the parent account first, wait a few minutes, then have your daughter log into her account. Also, if you're using any password managers or browser auto-login features, try disabling those temporarily as they can sometimes interfere with the FSA ID authentication process. I really hope you get this resolved soon - the stress of financial aid deadlines is bad enough without technical issues making it worse!
0 coins
Emma Thompson
•This is such valuable technical insight! As someone new to this FAFSA process, I never would have thought about cached authentication tokens being the culprit. Your step-by-step approach of logging out of both accounts completely, clearing all browser data (not just the basic cache), and then logging back in with a specific sequence makes so much sense from a technical standpoint. I'm definitely going to try disabling my password manager temporarily too - that's something none of us had considered. It's incredible how this community keeps uncovering new angles to approach this problem. Thank you for bringing your tech support expertise to help all of us navigate this nightmare!
0 coins
Hannah Flores
As a newcomer to this community, I'm both grateful to have found this thread and frustrated that so many of us are dealing with this same nightmare! Reading through everyone's experiences and solutions has given me hope that there might be a way forward. I wanted to add one more potential resource that might help - if you're dealing with urgent deadlines and still can't resolve the technical issues, consider reaching out to the colleges directly to explain the situation. Many financial aid offices have seen these FAFSA sync problems this year and may be able to work with you on extending internal deadlines or accepting alternative documentation while you work through the technical issues. Some schools even have relationships with FSA technical support and might be able to escalate your case more effectively than individual calls. Also, document everything with timestamps - screenshots of error messages, notes from phone calls, confirmation numbers, etc. This creates a paper trail that can be incredibly helpful if you need to appeal any missed deadlines later. The stress of this process is unreal, but this community's collective wisdom is proving that there are multiple paths to resolution. Hang in there everyone!
0 coins
Declan Ramirez
•This is such excellent advice about reaching out directly to the colleges! As someone new to navigating this process, I hadn't even considered that schools might have their own relationships with FSA technical support or be able to escalate cases more effectively. The point about documenting everything with timestamps is brilliant too - I've been so focused on just trying to fix the problem that I haven't been keeping detailed records of all our attempts. Your suggestion about schools potentially extending internal deadlines while technical issues are resolved is really reassuring, especially since so many families seem to be experiencing these same sync problems this year. It sounds like being proactive and transparent with the financial aid offices could actually work in our favor rather than just suffering in silence until we miss deadlines. Thank you for sharing such practical and thoughtful advice - this community really has turned what felt like an impossible situation into a comprehensive action plan!
0 coins
Butch Sledgehammer
As a newcomer to this community, I'm both relieved and dismayed to see so many families experiencing these same FAFSA sync issues! Reading through all the detailed solutions and technical explanations has been incredibly helpful. I wanted to add one more suggestion based on my experience with similar government systems - if you're still having issues after trying all these great troubleshooting steps, you might want to try accessing the FAFSA site from a completely different network connection (like using your phone's hotspot instead of home wifi, or vice versa). Sometimes these sync issues are related to how certain internet service providers interact with government servers. Also, I've found that calling FSA on Tuesdays or Wednesdays tends to have shorter wait times than Mondays or Fridays. The combination of all the advice shared here - waiting 48 hours between corrections, using different browsers, clearing authentication tokens, requesting dependency linkage reviews, and contacting schools directly - creates such a comprehensive troubleshooting approach. It's amazing how this community has turned what seemed like an unsolvable technical nightmare into a manageable step-by-step process. Keeping my fingers crossed for everyone dealing with this!
0 coins