This is a known issue with the redesigned FAFSA. Here's what you need to understand: 1. Yes, both parents' information is required for an accurate SAI calculation if both provide significant support, regardless of marital status. 2. The system should not have automatically submitted after just one contributor completed their portion - this is a technical error affecting many families. 3. The correction function should be available to your daughter 3-7 days after initial submission. She needs to login, select "Correct Your FAFSA" and then add you as an additional contributor. 4. Most important: While waiting for the correction ability to become available, contact all the financial aid offices at schools your daughter is applying to and explain the situation. They may provide temporary deadline extensions while you resolve this issue. 5. Once both contributors' information is included, her SAI will be recalculated, potentially changing her aid eligibility significantly. Documentation is critical - save screenshots showing the technical error, keep the invitation emails, and document all communication attempts with FSA.

Just wanted to add that if your daughter can't access the correction function after a week, and you can't reach FSA by phone, have her visit her school's financial aid office in person. They have dedicated channels to help resolve FAFSA issues that aren't available to the general public. They can sometimes initiate a correction request through their institutional portal.

my daughters school financial aid office actually helped us fix this over the phone!!! try calling them they might be able to tell u exactly whats wrong and how to fix it

Update: We got it fixed! Followed the advice about checking the "My FAFSA" section and found the missing signatures option. Both my daughter and I signed with our FSA IDs last night, and this morning I got an email saying our FAFSA has been processed and sent to her schools! The SAI score is now showing in our account. Thanks everyone for the help. The system really should make it more obvious when signatures are missing instead of showing as "submitted" which made me think it was complete.

We went through this last year with my son. What helped us was submitting an appeal letter with specific documentation about expenses FAFSA doesn't consider - like elder care costs for my mom, some medical bills not covered by insurance, and major home repairs we had to do. The school ended up giving us an additional $5k per year in institutional grants after the appeal. Definitely worth trying!

u might wanna check scholarships too my sister got like 5k from local organizations and her dads work had a scholarship for employees kids. every bit helps when ur looking at that much money

It worked for us! My husband was super skeptical too. But it connected us to a real FSA agent who fixed our issue. I'm not sure if it works for every government agency, but it definitely worked for Federal Student Aid.

Update: We called FSA this morning (after trying for two days!) and found out there was a small discrepancy between how her name appears on her Social Security card and how she entered it when creating her FSA ID. Apparently even a missing middle initial can cause the verification to hang! The rep helped us correct it, and we were told the verification should complete within 1-2 days now. Thanks everyone for your help and suggestions!

I'm actually a tax preparer and I see this issue frequently with my clients. If you received any retirement distributions or had capital gains in 2023, the FAFSA system sometimes counts these incorrectly. Another common problem is if you received any stimulus payments or tax credits that artificially inflated your AGI figure. One important thing to know: your daughter's school can actually process what's called a "Professional Judgment" adjustment while you're getting the FAFSA corrected. This allows them to adjust her aid package based on the correct information even before the official correction comes through. Not all schools advertise this option, but it's worth specifically requesting.

After you get this immediate issue resolved, I'd recommend checking your FSA ID settings and opting into email notifications for any future FAFSA changes or issues. Many people miss important notices because they only check the portal occasionally. For the 2025-2026 FAFSA, they've rolled out new notification options that will alert you to potential discrepancies much earlier in the process.