I've been working through this with several families - here's what worked for us: 1. Have the parent log in with their existing FSA email/username 2. When prompted about not having an SSN, click "yes" to confirm 3. Complete the attestation form (even though they did this in previous years) 4. The system will then link their account correctly 5. Wait until mid-March for the signature portion It's definitely confusing, but this process has worked consistently. The key is using the SAME email as before to maintain continuity with previous years' applications.

I'm new to helping with FAFSA applications but have a similar situation coming up. Just to confirm I understand correctly - parents without SSNs who had FSA accounts from previous years should: 1. Use their existing email/login credentials 2. Complete the new attestation form (even though they did it before) 3. NOT create a brand new FSA ID 4. Wait until mid-March for signature submission Is this the consensus? I want to make sure I give accurate guidance when I start helping families next week. The system changes with FAFSA Simplification really seem to have created confusion even for returning users!

Good luck!! So nice to see a parent thinking about both their kid's future AND their own dreams!

This is such an inspiring thread! @Yara Sayegh, I love that you're pursuing your own education goals while being so thoughtful about your daughter's financial aid. As someone new to understanding FAFSA, I had no idea that having multiple family members in college could actually help with aid calculations. The detailed explanations from @Amina Diallo about Title IV eligibility and the half-time enrollment requirements were really eye-opening. I'm bookmarking this conversation because I have a feeling this information might be useful for my own family situation down the road. Best of luck with your cosmetology program - can't wait to hear how it all works out!

Update: I managed to get into my account! Turns out I had set up my FSA ID with an old work email. After trying the Forgot Username feature with about 5 different emails, it worked with the old one. I was able to change my email to my current one and reset my password. Now we're all set to start my second child's FAFSA. Thanks everyone for your help!

Congrats on getting it sorted! This thread is super helpful for other parents going through the same thing. For anyone else reading this - definitely try all your old email addresses first before calling. And once you do get back in, I'd recommend writing down your FSA ID info AND storing it in a password manager if you use one. Three years between kids is long enough to forget everything! Also consider setting up the FSA ID mobile app if they still have that - might make it easier to access next time.

Thank you everyone for all your help. I feel much better knowing there are options to appeal this. I have an appointment with financial aid next week, I'm gathering all our documentation about the 401k withdrawal for medical expenses, death certificate, and current financial situation. I'll also check with the school about their institutional aid options. Fingers crossed we can get this sorted out - my daughter has worked so hard and deserves this opportunity.

Good luck with your appointment next week! Just wanted to add that when you meet with financial aid, be prepared to explain not just the 401k withdrawal but also how your current monthly budget looks without that one-time money. They often want to see that your day-to-day financial situation doesn't match what the FAFSA formula calculated. Also, if your daughter hasn't already, make sure she's applying for outside scholarships too. With your family's circumstances, she might qualify for scholarships specifically for students who've lost a parent or are from single-parent households. Every bit helps when you're trying to avoid taking on too much debt. You're doing everything right by advocating for her - don't give up!

UPDATE: Has your son tried logging into studentaid.gov in incognito/private browsing mode? This fixed the SSN issue for my younger brother! Apparently the site stores some verification data in browser cookies, and when they conflict with new information, it can cause these bizarre errors. Worth a try!

I'm dealing with the exact same nightmare! My daughter's FAFSA has been stuck in SSN verification limbo for over a month now. What's really frustrating is that we can see her SSN is correct in our tax documents and everywhere else, but the FAFSA system just won't accept it. We've tried everything - different browsers, clearing cache, even having her create a completely new FSA ID. Nothing works. The phone lines are absolutely useless - either busy signals or 3+ hour hold times that end in disconnections. I feel like we're being punished for their broken system. At least it's somewhat reassuring to know we're not alone in this mess, but it doesn't help with the anxiety of potentially missing financial aid deadlines while their system sorts itself out.