UPDATE: You were all right! My husband logged into his account and found he needed to re-verify his income information. There was an error flag on HIS dashboard that wasn't showing up on mine. He fixed it, signed his part again, and now we can see the application is fully complete. The SAI even updated (went down a little, which is good!). Thanks everyone for your help! For anyone else with this issue - definitely check ALL contributor accounts even if yours looks fine.

So glad to see this resolved! This is exactly why I always recommend having ALL contributors check their individual accounts when you get those "Action Required" emails. The FAFSA system does a poor job of communicating cross-contributor issues on the main applicant's dashboard. For future reference, here's a quick checklist when you get these emails: - Each contributor logs into their own StudentAid.gov account - Check for any pending signatures or verifications - Verify all tax information matches exactly - Make sure dependent/independent status is correct - Confirm all household members are properly listed The new system is definitely more thorough but requires much better communication between family members than the old FAFSA did!

UPDATE: Success finally!!! I used Claimyr to get through to FSA this morning and the agent found the problem right away. Turns out my husband's birthdate was entered incorrectly in their system - they had the month and day swapped (European format). The agent fixed it on their end and I was able to complete the parent section immediately! Thank you all for your suggestions and support. My son's application is finally submitted and I can stop having FAFSA nightmares!

So glad you got this resolved! Your post was really helpful - I'm dealing with a similar issue right now where my wife's information keeps getting rejected. I've been banging my head against the wall for days. Going to try the Claimyr service you mentioned since clearly there's some kind of database mismatch on their end that only an actual person can fix. It's ridiculous that we have to jump through these hoops just to help our kids get financial aid, but at least there's a solution. Thanks for sharing what worked!

YES! Success! The direct URL approach combined with using Firefox instead of Chrome finally worked. The form showed up immediately and I was able to complete my section last night. Thanks everyone for your help! For anyone else with this issue, try: different browser + direct URL + clearing cookies first.

Glad you got it sorted out! This is such a helpful thread - I'm bookmarking it for future reference. The FAFSA system seems to have so many quirks this year. For other parents who might find this later: the combo of different browser + direct URL + clearing cookies seems to be the magic formula when the regular invitation links aren't working properly.

have u tried explaning to his mom that fafsa dosnt mean she has to pay?? my parents thought that 2 but the fin aid office gave me a letter that explained it and they finaly agreed to fill it out. maybe get something in writing from the collage?

I'm really sorry your nephew is going through this - it's such a frustrating situation that unfortunately affects thousands of students every year. As someone who works with college-bound students, I see this "parent refusal" issue constantly. A few additional thoughts beyond what others have mentioned: 1. Consider having your nephew schedule a face-to-face meeting with financial aid officers at his target schools BEFORE applying. Sometimes they can provide specific guidance about their institution's policies for students in his situation. 2. Look into AmeriCorps programs - they provide education awards that can be used for college after completing a year of service, and don't require parental information. 3. Some states have their own grant programs with different requirements than federal aid. Check your state's higher education website. 4. If his mom is really concerned about privacy, remind her that FAFSA information is protected by federal privacy laws and isn't shared with colleges beyond determining aid eligibility. The system definitely has gaps, but don't give up - there are usually ways to make college work even in difficult situations like this. Your support as his uncle clearly means a lot to him during this stressful process.

UPDATE: I used Claimyr earlier today after seeing recommendations here, and FINALLY got through to someone at Federal Student Aid who stayed on the line! They confirmed my employment certification was received but flagged for a signature verification issue (my employer used electronic signature instead of wet signature). They're sending me a correction form and expediting the review. Such a relief to actually get an answer! Highly recommend this approach if you're still having trouble.

I'm dealing with something similar right now! My PSLF employment certification has been "under review" for 6 weeks. I've called Mohela twice and gotten disconnected both times after waiting forever on hold. It's so frustrating because I work for a qualifying nonprofit and just need someone to confirm my paperwork is correct. Reading through these responses gives me hope though - I'm going to try the early morning call strategy and maybe look into that Claimyr service. Has anyone had luck with submitting a complaint through the CFPB? I'm wondering if that might get their attention faster than just calling repeatedly.